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Subject: 
Re: Informal WB Store Survey
Newsgroups: 
lugnet.market.shopping
Date: 
Fri, 4 Feb 2000 05:37:56 GMT
Reply-To: 
Troy Cefaratti <mnementh@nacs.netAVOIDSPAM>
Viewed: 
1407 times
  
I got after KBKids.com today too. They still only shipped me 1 4561 but
charged me for 4 (from back in mid december). The rep offered to cancel
my order and refund the card, then sell the other three to me again. I
said, why not just fulfill the correct number to me? Seems they can't do
that, once an order is marked as fulfilled there is no way to correct
it.

So I said OK. He then proceeded down the path of charging me the current
price (full retail) instead of the price I paid before. No no, I said...
he had to actually go ask a supervisor if it was OK to fix it.

They did this to me as well, Twice.  I still don't think that they credited
me the right amount.  Unfortunately, it's not worth my time to track it down
with them.

Troy



Message has 1 Reply:
  Re: Informal WB Store Survey
 
(...) For me the diff is over 100 bucks, so I'm willing to dump 1/2 hour into it, then complain about it. They gave me a gift cert last time when I pointed out how much time I'd spent with them already. (25 years ago, 4-Feb-00, to lugnet.market.shopping)

Message is in Reply To:
  Re: Informal WB Store Survey
 
Interesting. Arguably if their offer meant that I missed out on buying product elsewhere, they've caused me harm. Not sure how one could prove it, or how much harm it is, though. Personally I tend to view all of these sites as mere possibilities. I (...) (25 years ago, 3-Feb-00, to lugnet.market.shopping)

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