Subject:
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Re: Informal WB Store Survey
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Newsgroups:
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lugnet.market.shopping
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Date:
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Thu, 3 Feb 2000 05:52:31 GMT
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Viewed:
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1830 times
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I ordered on Jan 16, 2000.
As of FEB 2,2000, my online account status on their site looks like this:
Status Description Qty Price Each Total
---------- --------------- --- ---------- -------
In Process Lego Power Pack 10 $12.00 $120.00
In Process Lego Indy Storm 5 $17.99 $89.97
Shipped Free All New Pokemon Trading Card Pack 1
PRODUCT SUBTOTAL: $209.97
Tax: $14.75
Shipping and Handling: $16.95
ORDER TOTAL: $241.67
Initially, status was Credit Card On Hold.
I called them (while looking at my order online), and they could not even
find my order!!!
Tonight, Customer service told me that they did not even "receive" my order
until Jan 24, 2000.
She told me that the item is discontinued so it cannot be back ordered.
Sorry... call Customer Service in the morning if you want to file a
complaint.
Sigh...
=Hari=
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Message is in Reply To:
 | | Re: Informal WB Store Survey
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| I ordered 2 x 8735, 1 x 8445 from the UK on Jan 18. The account status showed Credit Card Hold for 10 days, then In Progress for 3 days, now finally it has just changed to Canceled. I called Customer Service and they said that they would still send (...) (25 years ago, 31-Jan-00, to lugnet.market.shopping)
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