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Subject: 
Re: Informal WB Store Survey
Newsgroups: 
lugnet.market.shopping
Date: 
Wed, 2 Feb 2000 00:14:52 GMT
Viewed: 
1221 times
  
Well I ordered 2 Countdown Corner,5 Extreme Team Challenge,2 Mission
Control,6 Railway Express and 5 Samuri Stronghold,all told,on the 16th and
17th.I Have received NOTHING from them!Terrible customer service,I mean LAME.
Oh...the extreme Team is backordered 'till 3/1... Sure!! What you all have said
again and again is exactly what happened to me also,no email,no response to my
email,silence on the other end of the phone to my quetions.Count me in on ant
action!! I'm filing a FTC Complaint,calling the BBB and contacting the Attorney
General From MI. Any bets on how much junk mail we get from their tentacles!!
In lugnet.market.shopping, Tom Stangl writes:
I ordered 30 8445s on th 29th and 30th, after they were relisted on the site • on
the 29th.

Anyone want to guess what happened to the orders?

That's right, CANCELLED.  And talking to the Catalog order folks, you can't • talk
to the web folks, you can only email them.  And they don't seem to answer • their
emails.


Erik Badger wrote:

In lugnet.market.shopping, David C. Pyatt writes:
Let's do a survey... How much of what did you order?  How much have you
received?  How much has been cancelled?

Well, I ordered 10 of the Indy Cars, and 10 of the power packs on the 17th,
for about $345 with tax and shipping.  They cancled all of the items, but
still have a hold on my credit card.

I have not yet been able to get through to the cusomer service people to • find
out why they cancled or still have a hold on my CC for the total price.

I am getting ready to contact the Better Business Bureau, the US FTC, and • the
California Department of Consumer Affairs.  (all of these have web sites for
the snail-mail impared)

-Erik

--
| Tom Stangl, Technical Support          Netscape Communications Corp
|      Please do not associate my personal views with my employer



Message has 1 Reply:
  Re: Informal WB Store Survey
 
john hadd wrote in message ... (...) LAME. (...) said (...) my (...) ant (...) Attorney (...) tentacles!! (...) I posted another thread about the WBstore (please read if you had problems with WBstore.com) and I listed a link to the complaint form (...) (24 years ago, 2-Feb-00, to lugnet.market.shopping)

Message is in Reply To:
  Re: Informal WB Store Survey
 
I ordered 30 8445s on th 29th and 30th, after they were relisted on the site on the 29th. Anyone want to guess what happened to the orders? That's right, CANCELLED. And talking to the Catalog order folks, you can't talk to the web folks, you can (...) (24 years ago, 1-Feb-00, to lugnet.market.shopping)

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