Subject:
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Re: Informal WB Store Survey
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Newsgroups:
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lugnet.market.shopping
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Date:
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Tue, 1 Feb 2000 20:32:35 GMT
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Viewed:
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1493 times
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I ordered 30 8445s on th 29th and 30th, after they were relisted on the site on
the 29th.
Anyone want to guess what happened to the orders?
That's right, CANCELLED. And talking to the Catalog order folks, you can't talk
to the web folks, you can only email them. And they don't seem to answer their
emails.
Erik Badger wrote:
> In lugnet.market.shopping, David C. Pyatt writes:
> > Let's do a survey... How much of what did you order? How much have you
> > received? How much has been cancelled?
>
> Well, I ordered 10 of the Indy Cars, and 10 of the power packs on the 17th,
> for about $345 with tax and shipping. They cancled all of the items, but
> still have a hold on my credit card.
>
> I have not yet been able to get through to the cusomer service people to find
> out why they cancled or still have a hold on my CC for the total price.
>
> I am getting ready to contact the Better Business Bureau, the US FTC, and the
> California Department of Consumer Affairs. (all of these have web sites for
> the snail-mail impared)
>
> -Erik
--
| Tom Stangl, Technical Support Netscape Communications Corp
| Please do not associate my personal views with my employer
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Message has 2 Replies:
 | | Re: Informal WB Store Survey
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| I got an actual NUMBER this time. 1-877-284-7286 This is their number for customer service for orders that were cancelled, etc. It's a damned message asking you to leave a message though. I did leave a message, asking them why all my orders were (...) (25 years ago, 1-Feb-00, to lugnet.market.shopping)
| | | Re: Informal WB Store Survey
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| Well I ordered 2 Countdown Corner,5 Extreme Team Challenge,2 Mission Control,6 Railway Express and 5 Samuri Stronghold,all told,on the 16th and 17th.I Have received NOTHING from them!Terrible customer service,I mean LAME. Oh...the extreme Team is (...) (25 years ago, 2-Feb-00, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: Informal WB Store Survey
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| (...) Well, I ordered 10 of the Indy Cars, and 10 of the power packs on the 17th, for about $345 with tax and shipping. They cancled all of the items, but still have a hold on my credit card. I have not yet been able to get through to the cusomer (...) (25 years ago, 31-Jan-00, to lugnet.market.shopping)
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