Subject:
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Partial Results...
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Newsgroups:
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lugnet.market.shopping
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Date:
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Mon, 31 Jan 2000 22:26:36 GMT
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Viewed:
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1521 times
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Well, I started a spreadsheet calculating the responses to this survey... with
the first 10 respondants calculated, we had an MSRP order of $6269.67... of
that WB actually shipped $689.95... a shocking 11.0%...
Wait, it gets worse... I don't have the printout but with 2 or 3 more
respondants added to the data the ordered MSRP climbed to over $7500 with the
fulfillment dropping to only 9%.
Hey Warner Bros... this is TOTALLY UNACCEPTABLE!
By the way... they didn't have record of my second round Indy Storm order...
They told me I had to contact webstore customer service... then there was a
silence on the line... I said, I have to email customer service? Hey said
yes... I said :I DID THAT ON THE 20TH FOR MY OTHER ORDER AND STILL HAVEN'T
HEARD FROM THEM!!!: He said "Can I put you on hold?" I said yes.. he comes
back and all he says is "That item is discontinued"... I said :THEN WHY DO YOU
KEEP LETTING ME ORDER IT AND THEN DON'T TELL ME YOUR CANCELLING MY ORDERS!!!:
He didn't say anything... I said FINE and hung up...
I agree Tom... let's sick Jesse on them... this is a load of crap... Let's let
them know that their not playing games with little kids... WE'RE THE AFOL AND
WE'RE MAD AS H%^^!
Sorry for the rave, but even TRU made good on their goof...
Dave
In lugnet.market.shopping, David C. Pyatt writes:
> Let's do a survey... How much of what did you order? How much have you
> received? How much has been cancelled?
>
> I ordered 2 orders, each order consisted of 3 8735's and a 8445. $53.99
> Merchandise /$2.83 Tax / $8.95 Shipping each order. Recieved one of the two
> orders, second order cancelled. $64.77 of $129.54 received.
>
> Dave
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Message has 1 Reply:
 | | Re: Partial Results...
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| You can add our little order to the list... it was FINALLY cancelled yesterday (after sitting in CCH for two weeks): 1 Railway Express and 1 Super Cycle Center, BOTH gone. Total: $88.69 with shipping I also had two unanswered emails to their (...) (24 years ago, 1-Feb-00, to lugnet.market.shopping)
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Message is in Reply To:
| | Informal WB Store Survey
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| Let's do a survey... How much of what did you order? How much have you received? How much has been cancelled? I ordered 2 orders, each order consisted of 3 8735's and a 8445. $53.99 Merchandise /$2.83 Tax / $8.95 Shipping each order. Recieved one of (...) (24 years ago, 26-Jan-00, to lugnet.market.shopping)
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