Subject:
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Re: Informal WB Store Survey
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Newsgroups:
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lugnet.market.shopping
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Date:
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Mon, 31 Jan 2000 18:37:46 GMT
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Viewed:
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3632 times
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Did you fill out the little BizRate survey after the order? If you did and you
gave them your email address, you should be getting the follow-up survey pretty
soon. My wife got ours this morning and gave 'em hell. (We are still in
"Credit Card Hold" after almost two weeks.) I will be getting my CC statement
in a day or two. If I see any WB charges I'll be contesting them.
Naji
In lugnet.market.shopping, Conrad Venn writes:
> I ordered 2 x 8735, 1 x 8445 from the UK on Jan 18.
>
> The account status showed Credit Card Hold for 10 days, then In Progress for 3
> days, now finally it has just changed to Canceled.
>
> I called Customer Service and they said that they would still send the free
> Pokemon pack.
>
> It only took them 13 days to decide that they couldn't complete my order - I
> was quite amused by this section on their Customer Service page...
>
> Warner Bros. Studio Store processes your orders very quickly. If you find that
> you have made an incorrect order, please notify us immediately by sending an • e-
> mail to: wbstore@customerservicemail.com
>
> I don't think I'll try ordering from them again!
>
> Regards,
> Conrad.
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Message is in Reply To:
 | | Re: Informal WB Store Survey
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| I ordered 2 x 8735, 1 x 8445 from the UK on Jan 18. The account status showed Credit Card Hold for 10 days, then In Progress for 3 days, now finally it has just changed to Canceled. I called Customer Service and they said that they would still send (...) (27 years ago, 31-Jan-00, to lugnet.market.shopping)
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