Subject:
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Re: Informal WB Store Survey
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Newsgroups:
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lugnet.market.shopping
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Date:
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Mon, 31 Jan 2000 18:00:10 GMT
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Viewed:
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1778 times
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![Post a public reply to this message](/news/icon-reply.gif) | |
I ordered 2 x 8735, 1 x 8445 from the UK on Jan 18.
The account status showed Credit Card Hold for 10 days, then In Progress for 3
days, now finally it has just changed to Canceled.
I called Customer Service and they said that they would still send the free
Pokemon pack.
It only took them 13 days to decide that they couldn't complete my order - I
was quite amused by this section on their Customer Service page...
Warner Bros. Studio Store processes your orders very quickly. If you find that
you have made an incorrect order, please notify us immediately by sending an e-
mail to: wbstore@customerservicemail.com
I don't think I'll try ordering from them again!
Regards,
Conrad.
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Message has 4 Replies: ![](/news/x.gif) | | Re: Informal WB Store Survey
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| Did you fill out the little BizRate survey after the order? If you did and you gave them your email address, you should be getting the follow-up survey pretty soon. My wife got ours this morning and gave 'em hell. (We are still in "Credit Card (...) (24 years ago, 31-Jan-00, to lugnet.market.shopping)
| ![](/news/x.gif) | | Re: Informal WB Store Survey
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| Finally! I got a reply to my emails from someone called Elaine in Customer Service... ---...--- Thank you for contacting Warner Bros. Studio Store Catalog. We sincerely apologize, but all items selected are no longer available. We apologize for any (...) (24 years ago, 2-Feb-00, to lugnet.market.shopping)
| ![](/news/x.gif) | | Re: Informal WB Store Survey
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| I ordered on Jan 16, 2000. As of FEB 2,2000, my online account status on their site looks like this: Status Description Qty Price Each Total ---...--- ---...--- --- ---...--- ------- In Process Lego Power Pack 10 $12.00 $120.00 In Process Lego Indy (...) (24 years ago, 3-Feb-00, to lugnet.market.shopping)
| ![](/news/x.gif) | | Re: Informal WB Store Survey
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| I left a voice message at wbstore's eCommerce dept: 1-818-954-5674 I received an email reply within A FEW HOURS! Quite a change from the typical 2 week order to cancel cycle. Anyway, she apologized for the inconvenience, mentioned that their online (...) (24 years ago, 4-Feb-00, to lugnet.market.shopping)
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Message is in Reply To:
![](/news/x.gif) | | Informal WB Store Survey
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| Let's do a survey... How much of what did you order? How much have you received? How much has been cancelled? I ordered 2 orders, each order consisted of 3 8735's and a 8445. $53.99 Merchandise /$2.83 Tax / $8.95 Shipping each order. Recieved one of (...) (24 years ago, 26-Jan-00, to lugnet.market.shopping)
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90 Messages in This Thread: ![Informal WB Store Survey -David C. Pyatt (26-Jan-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/246.gif) ![Re: Informal WB Store Survey -Frank Filz (26-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Tom Stangl (26-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![(Cancelled)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Adam Hoekwater (26-Jan-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/46.gif) ![Re: Informal WB Store Survey -Toki Barron (27-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -George Haberberger (26-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Frederick Paepke (26-Jan-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/46.gif) ![Re: Informal WB Store Survey -Frederick Paepke (1-Feb-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -John Neal (26-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Jeff Stembel (26-Jan-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/46.gif) ![Re: Informal WB Store Survey -Jeff Stembel (1-Feb-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/46.gif) ![Re: Informal WB Store Survey -Mike Kory (1-Feb-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/246.gif) ![RE: Informal WB Store Survey -Doug Finney (1-Feb-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/28.gif) ![](/news/x.gif) ![](/news/x.gif) ![](/news/68.gif) ![Re: Informal WB Store Survey -Jamie Dunn (2-Feb-00 to lugnet.market.shopping)](/news/x.gif)
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![](/news/x.gif) ![](/news/28.gif) ![](/news/x.gif) ![](/news/68.gif) ![Re: Informal WB Store Survey -Alan Demlow (26-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Julie Krenz (26-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -John Boreczky (26-Jan-00 to lugnet.market.shopping)](/news/x.gif)
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![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Brian H. Nielsen (27-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Raymond Flournoy (27-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![You are here](/news/here.gif) ![](/news/246.gif) ![Re: Informal WB Store Survey -Naji Norder (31-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/28.gif) ![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Conrad Venn (2-Feb-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/46.gif) ![Re: Informal WB Store Survey -Naji Norder (2-Feb-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/28.gif) ![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Hari Wiguna (3-Feb-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/28.gif) ![](/news/x.gif) ![](/news/68.gif) ![Re: Informal WB Store Survey -Hari Wiguna (4-Feb-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Partial Results... -David C. Pyatt (31-Jan-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/46.gif) ![Re: Partial Results... -Naji Norder (1-Feb-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -John Gerlach (31-Jan-00 to lugnet.market.shopping)](/news/x.gif)
![](/news/x.gif) ![](/news/268.gif) ![Re: Informal WB Store Survey -Erik Badger (31-Jan-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/46.gif) ![Re: Informal WB Store Survey -Tom Stangl (1-Feb-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/246.gif) ![Re: Informal WB Store Survey -Tom Stangl (1-Feb-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/246.gif) ![WB boycott site suggestion -Will Middelaer (1-Feb-00 to lugnet.market.shopping)](/news/x.gif)
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![](/news/x.gif) ![](/news/28.gif) ![](/news/x.gif) ![](/news/x.gif) ![](/news/68.gif) ![Re: Informal WB Store Survey -John Hadd (2-Feb-00 to lugnet.market.shopping)](/news/x.gif) ![](/news/46.gif) ![Re: Informal WB Store Survey -Rose Regner (2-Feb-00 to lugnet.market.shopping)](/news/x.gif)
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![](/news/x.gif) ![](/news/68.gif) ![Re: Informal WB Store Survey -Doug Dropeskey (3-Feb-00 to lugnet.market.shopping)](/news/x.gif)
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