LEGO Direct : 2545


LEGO Company / LEGO Direct / 2545	2544 \| 2546

Subject:	Re: Bad Policy #2 (Why all the secrecy, LEGO Direct?)
Newsgroups:	lugnet.lego.direct
Date:	Fri, 11 May 2001 16:57:03 GMT
Viewed:	1173 times

In lugnet.lego.direct, Harvey Henkelman writes: > LEGO® must remember that the customer is always right, period. -Harvey I disagree. It's not an unequivocal truth, although it has to be a guiding principle. There ARE exceptions. ++Lar

Message has 1 Reply:

		Re: Bad Policy #2 (Why all the secrecy, LEGO Direct?)
"Larry Pieniazek" <lpieniazek@mercator.com> wrote in message news:GD6KF3.828@lugnet.com... (...) I agree with Larry. The customer is not always right. I have seen this dozens of times with our customers. What customers do have the right to do is (...) (23 years ago, 11-May-01, to lugnet.lego.direct)

Message is in Reply To:

		Re: Bad Policy #2 (Why all the secrecy, LEGO Direct?)
(...) LEGO® must remember that the customer is always right, period. -Harvey (23 years ago, 11-May-01, to lugnet.lego.direct)

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