Subject:
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Re: Reply 6: Issues vs. Mistakes
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Newsgroups:
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lugnet.color, lugnet.lego
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Date:
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Wed, 16 Mar 2005 22:59:15 GMT
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Viewed:
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5638 times
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In lugnet.color, Christian Treczoks wrote:
> > I wonder, as an 'official' representative of TLC how many e-mails/postings to
> > 'Dear LEGO'/letters and even phone calls Jake would get daily from non-TLC
> > workers, just wanting to talk about their love of the hobby and offering
> > suggestions.
> Well, Jake said 15k in 4,5 years, thats about ten a day.
Yep, 15K in about 4.5 years...but that's not 10 a day average. That's more like
14 per day (considering holidays, weekends, and vacation time - Granted, I work
a great many weekends, holidays, and evenings, but I'd rather not start
considering them as "work days"!).
Often, with many mails requiring anywhere from 5 minutes to 3 hours total to
research and answer. Assuming 5 minutes each, that's more than an hour a day.
Considering the 3 hours, that's 42 hours a day...
Trust me, it's not as easy as it might seem to keep up with that many emails.
Jake
---
Jake McKee
Community Liaison
LEGO Community Team
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Message is in Reply To:
 | | Re: Reply 6: Issues vs. Mistakes
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| (...) As I stated before, I consider proper, hands-on results over a thousand meetings and apologies. When I make a mistake, my duty is to fix the mistake and "mop up" whatever problems were caused by the existence of this problem. I consider this (...) (19 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)
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