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Subject: 
Re: ... and a bad, bad new year!
Newsgroups: 
lugnet.color
Date: 
Tue, 8 Mar 2005 17:27:13 GMT
Viewed: 
2532 times
  
(snip)
Anyway, The Change made 2004 the year of The Disaster, which totally
wrecked the company management's reputation, as far as I'm concerned.
Ruined by The Change itself, the way it was done, and the apparent lack
of reasonable consideration behind it, not to mention an even more
painful lack of respect towards the company's own quality standards
(color standards, compatibility).

I believe my appreciation and love for LEGO elements is well-documented at my
website, but I'm still done with the company. • (snip)
PS: in case somebody feels inclined to respond "come on Primus, stop being an
a$$. The ambassador program proves TLG IS listening now!": I can only respond
"Yeah, that's great, now that most of their new product is of very, very limited
use to me. But thanks for listening, anyway"

Where has LEGO officially stated color standards? All I'm aware of is part
compatibilty standards.

I understand your love and appreciation with the elements, but it's like having
a sibling--you have to take the good with (your percieved) bad.

You have an apology and acknowledgement of a mistake from the highest authority
in the company--and you're not satisfied?  Take off the blinders and see the
bigger picture.

If you don't like what's being done, I suggest you start your own company,
adhering to the strictest color standards and part tolerances--and see how much
it costs you.  Somewhere, sometime, you're going to have to make a cost/quality
decision.  One can easily sit from the outside, gripe and complain, but then
again, that outside person may not have all the facts and issues.  Tell me
this--would you rather pay additional cost for old gray, or have to fire a few
individuals because you had to redirect the money to material expense?

Sure, maybe if the old gray formulation was more expensive, you'd be willing to
pay more for a set, to have old gray, but I'll bet the rest of the buying public
(roughly 95-98%) would look at the higher price, and just leave it on the
shelves and go buy a competitor brand.

This type of thing happens in EVERY company out there today.  Business as usual.


-Scott Lyttle



Message is in Reply To:
  ... and a bad, bad new year!
 
"Let me openly state that had the decision makers in this color change process been aware of the negative impact on the AFOLs at the time the decision was made, these three colors would not have been changed." Just in case someone missed this (...) (20 years ago, 8-Mar-05, to lugnet.color)

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