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Subject: 
Re: CEO-Letter // The answer
Newsgroups: 
lugnet.color
Date: 
Wed, 9 Mar 2005 14:03:46 GMT
Viewed: 
4357 times
  
(snip)

To completely overlook a core group of consumers when making a decision as
significant as this colour change is a serious oversight.  I am a bit
confused as to why the CEO would publicly admit to these errors.


Ok, it's a known fact that AFOL's make up from 1-5% in sales for TLG.

How does 5% translate to a "core group of consumers"?

Now, if you managed to get 40%, that would be a stronger point for debate...


Scott



Message has 1 Reply:
  Re: CEO-Letter // The answer
 
(...) I must appologize for my poor choice of words. Obviously children are LEGO's core market. That being said, to ingore even 5% of your market is a pretty serious oversight. Do you really think that this colour change improved LEGO sales? Do you (...) (21 years ago, 10-Mar-05, to lugnet.color)

Message is in Reply To:
  Re: CEO-Letter // The answer
 
(...) Actually, I agree with Christian. Admitting to a mistake and then stating that you aren't going to do anything to resolve the issue isn't the best way to regain lost support. For many fans, LEGO ceased to be a viable product post-2003. From my (...) (21 years ago, 8-Mar-05, to lugnet.color)

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