Subject:
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Re: CEO-Letter // The answer
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Newsgroups:
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lugnet.color
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Date:
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Tue, 8 Mar 2005 15:46:24 GMT
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Viewed:
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3049 times
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In lugnet.color, Christian Treczoks wrote:
> What value has an apology even from a CEO on behalf of his company, if
> there is no intent whatsoever to remedy the situation? Sorry, but I
> can't accept this "apology".
> ...
> The biggest mistake is not to fix a mistake once it is found.
No, a bigger mistake would be to attempt to fix it, and go out of business. Do
you *really* feel you would be better off in that case? Start buying Mega-Bloks
to continue your hobby, would you?
Be realistic. Whether you accept it or not, they've got a bottom line to
maintain, and if they can't afford to switch back, they can't afford to switch
back.
Assuming you still can't accept this, can I have your LEGO? I'll even pay for
the shipping!
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Message has 1 Reply:
 | | Re: CEO-Letter // The answer
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| (...) Actually, I agree with Christian. Admitting to a mistake and then stating that you aren't going to do anything to resolve the issue isn't the best way to regain lost support. For many fans, LEGO ceased to be a viable product post-2003. From my (...) (20 years ago, 8-Mar-05, to lugnet.color)
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Message is in Reply To:
| | Re: CEO-Letter // The answer
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| (...) What value has an apology even from a CEO on behalf of his company, if there is no intent whatsoever to remedy the situation? Sorry, but I can't accept this "apology". With all the communication chaos inside the company I can comprehend that (...) (20 years ago, 8-Mar-05, to lugnet.color)
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