[responding to something I posted a few days ago...] (...) by the above link. I didn't mean it at all as a personal insult but to illustrate Eric Joslin's point, quoted above, and another of his which I snipped earlier but will repeat here: (...) In (...) (24 years ago, 10-Feb-01, to lugnet.lego.direct)
(...) With all due respect, when you're working in a consumer-facing environment, it's not how you feel that matters- it's the impression the customer is getting. While I know that one cranky customer demanding out-of-scale things is not something (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
