LEGO Direct : 1704


LEGO Company / LEGO Direct / 1704	1703 \| 1705

Subject:	Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
Newsgroups:	lugnet.lego.direct
Date:	Tue, 30 Jan 2001 18:41:01 GMT
Viewed:	1375 times

In lugnet.lego.direct, Todd Lehman writes: > Do you think we could start again to get some responsive answers to our > needs and desires? All, I have read through Todd's post this morning and there are alot of questions to answer. Some I have answers to, some I am waiting on answers, and some I don't know, but will look into it. I am extremely busy today, so I can tell you in advance, that it will take a little while to answer all of them. However, in the meantime, please let me say that we are keeping up with your needs and apologize if our reaction times aren't immediate. It is often time consuming to sift through hundreds of posts in order to get to the meat of certain issues. I really don't feel that we have ever stopped responding to the posts, rather have missed some of the posts due to the large amount of posts or are currently working on getting answer or solutions for you. I know that any response I have to this issue will generate a large amount of discussion, and as such, I want to make sure that I respond appropriately to all concerns brought forth. As such, please bear with me if it takes a little time to address these questions, comments, praises and concerns. Thanks! Jake ---- Jake McKee Sr. Producer LEGO Direct

Message has 4 Replies:

		Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
(...) With all due respect, when you're working in a consumer-facing environment, it's not how you feel that matters- it's the impression the customer is getting. While I know that one cranky customer demanding out-of-scale things is not something (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)

		Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
(...) OK, I appreciate this response. (...) This is helpful to know as well. That way we don't expect to know immediately and we know you're working on it. (...) It is? How much time would it take for one person at LEGO Direct to scan only the (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)

		Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
(...) Then I have some very good news for ya! :-) There's actually a way to subscribe to any lugnet newsgroup via e-mail -- that is, to have the messages delivered straight to your e-mail inbox moments after they're posted. Here's how to do it for (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)

		Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
(...) OK, I understand it may take a while. But that was on Tuesday, now it is late Friday. You need to at least answer a few questions, or post some sort of update. Perhaps Lego.Direct needs to hire someone to respond to Lugnet posts 24 hours a (...) (24 years ago, 2-Feb-01, to lugnet.lego.direct)

Message is in Reply To:

		Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
Hey, is anyone at LEGO Direct gonna step up to the place and field these Mac questions? I don't wanna sound rude, but the message below was posted more than 2 weeks ago...still no reply from anyone at LEGO Direct. I prolly wouldn't even notice, (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct) !!

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