Subject:
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Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Newsgroups:
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lugnet.lego.direct
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Date:
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Fri, 2 Feb 2001 20:33:34 GMT
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Viewed:
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1453 times
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In lugnet.lego.direct, Tom McDonald writes:
> Perhaps this is a lousy idea, but what about a monthly or bi-monthly update
> which would be posted in lugnet.lego.direct by LD? It wouldn't have to be
> prosey. It could be strictly utilitarian. It could address chosen concerns
> with short responses. In short, a problem tracker that we all can see.
Yes!
I was going to suggest some sort of a problem tracking system, but wasn't
really keen on suggesting a big huge development effort, hadn't done the
homework to see if there is a freeware tracking system out there somewhere,
and hadn't quite figured out how to do it with plain newsgroups.
Good suggestions.
> With Todd's suggestion of LD subscribing to this group, each problem or
> suggestion would be easily received, and could be datestamped and tracked.
> The status of each problem could be posted as 'rejected', 'in committee',
> 'drawing board', 'will consider' or whatever else. And if it seemed like
> something was a potential good idea, but LD would not rather address the
> problem soon, the status could read, 'wait X months'. (It almost sounds like
> a Magic 8-Ball :-) But at least stuff could be briefly addressed.
>
> Yet with this system, people would have to understand that a detailed 'why'
> of a rejection wouldn't be expressed, unless someone at LD wanted to say
> why. But at least we know that somebody read the problem or suggestion. And
> we should all understand that LD/TLC cannot be legally held to any answer(s)
> they give, should they change their minds.
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