Subject:
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Re: Hey, like, is anyone there?
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Newsgroups:
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lugnet.lego.direct
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Date:
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Tue, 30 Jan 2001 17:41:33 GMT
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Viewed:
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1283 times
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In lugnet.lego.direct, Todd Lehman writes:
> [...]
> If I've got my browser window size set to 640x480 (and although I never
> really run like this, it is the most common setting I've seen at libraries),
> and I go to <http://shop.lego.com>, the fly-out menus are cropped to the
> browser window. For example, at the bottom I see "GEAR, BOOKS & WATCHES."
> When I mouse over this, all I see is "BOARD GAMES," i.e., the other 4 menu
> items are off the screen. In fact, if I want to see all 9 items in the \
> "LEGO BRAND" fly-out menu, I have to scroll my browser window almost all
> the way down to the bottom before moving my mouse over the label. Very,
> very frustrating. :-(
>
> Maybe it's just because it's Netscape. I'll go try this on MSIE 5.5...
Nope, it's not just Netscape -- it's broken on MSIE 5.5 as well.
So, like, I hate to be totally rude and curt, but I don't know how to get
the point across -- isn't there someone at LD whose job it is to schedule
usability testing and make sure that things actually work? If not, why not?
Does LD expect us, the consumer, to do all its usability testing for it, for
free? I don't think most people mind too much so long as it's a two-way
street, but I get the feeling LD isn't really commited to that. So when
there's no acknowledgment or thanks, it feels like a thankless job.
--Todd
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Message is in Reply To:
 | | Re: Hey, like, is anyone there?
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| (...) You're kidding, right? (Well, I don't mean to be snide. If it works better for you now, that's great!) I'm on a Sun Ultra 5 here at lunch on a T3 and when I go to (URL) the page still takes 6 seconds (that's a lot on a T3) to load because of (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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