 | | When is Mac support coming for LEGO Mosaic?
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I would like to purchase a LEGO Mosaic product using my iMac DV computer running Netscape Communicator on MacOS 9.0.4. However, when I get a few steps in, I come to a page (URL) a blunt message: "The LEGO Brick-o-Lizer is not available for use on (...) (24 years ago, 14-Jan-01, to lugnet.lego.direct)
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| | Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Hey, is anyone at LEGO Direct gonna step up to the place and field these Mac questions? I don't wanna sound rude, but the message below was posted more than 2 weeks ago...still no reply from anyone at LEGO Direct. I prolly wouldn't even notice, (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct) !!
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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I have to say I agree with Todd 100%. I think its important that LEGO Direct follow through on what it has promised and maintain an open dialogue here in these groups. At the same time, people need to be a lot slower to anger about this. There's a (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there?
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(...) ... (...) ... (...) Hey, let's be fair here. Those horrendous slow menus have changed and shop.lego.com is actually now useable. I think this proves that someone is listening (though I agree it would be nice to have a bit more feedback). (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there?
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(...) You're kidding, right? (Well, I don't mean to be snide. If it works better for you now, that's great!) I'm on a Sun Ultra 5 here at lunch on a T3 and when I go to (URL) the page still takes 6 seconds (that's a lot on a T3) to load because of (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there?
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(...) (with all respect) I should hope that the team involved at LD would already have been in an absolute panic to correct that horrendous situation. -Suz (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there?
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(...) Nope, it's not just Netscape -- it's broken on MSIE 5.5 as well. So, like, I hate to be totally rude and curt, but I don't know how to get the point across -- isn't there someone at LD whose job it is to schedule usability testing and make (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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"Todd Lehman" <lehman@javanet.com> wrote in message news:G7yLrL.E4B@lugnet.com... (...) Great post, Todd. Now that the Holiday season is done and gone, I'm really hoping that things start percolating with Lego Direct, the S@H web site and the bulk (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) And just to throw in my $.02 on the issue, I have to agree with Todd. I personally don't think that LD has really fulfilled what it claimed it was trying to take on. Does that mean I don't appreciate the efforts made to date? Not in the least. (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) I really dislike posting simply to agree, but I agree with Dave very strongly and I have a feeling that this is one of those times when a single post will not get the point across, being dismissed as "one guy". LEGO Direct has been formed and (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) In the spirit of Eric Joslin's post I will Me too this as well. I also agree with everything Todd and Dave said. I love the possibility and limited reallity of Bulk Ordering but the lack of promised interaction is disappointing. I agree that a (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) All, I have read through Todd's post this morning and there are alot of questions to answer. Some I have answers to, some I am waiting on answers, and some I don't know, but will look into it. I am extremely busy today, so I can tell you in (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) I'm glad Todd wrote this (and not myself). I strain to keep my cool. His post shows only the tip of an iceberg I see ahead. Before I grind away my teeth, I'll draft a private letter. Meanwhile, I want it clear -- to both LEGO Direct and (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) With all due respect, when you're working in a consumer-facing environment, it's not how you feel that matters- it's the impression the customer is getting. While I know that one cranky customer demanding out-of-scale things is not something (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) OK, I appreciate this response. (...) This is helpful to know as well. That way we don't expect to know immediately and we know you're working on it. (...) It is? How much time would it take for one person at LEGO Direct to scan only the (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there?
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Todd Lehman wrote (about the Lego Direct web site): (...) You're lucky compared to me. I can't get past the USA flag; I get a "javascript error". My Netscape is not *that* old, it is version 4.75 on Solaris. I agree - how hard is it to do this basic (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Then I have some very good news for ya! :-) There's actually a way to subscribe to any lugnet newsgroup via e-mail -- that is, to have the messages delivered straight to your e-mail inbox moments after they're posted. Here's how to do it for (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) The last time I posted a message about the lego group's responses, people replied back to me with foul language (lugnet members, not the lego group). But I'll try placing my two cents worth again anyhow. I think Mark's post is pretty accurate. (...) (24 years ago, 31-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there?
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(...) I'm using Netscape Communicator 4.7 with a not-terribly fast dial-up modem (I rarely get more than 26400 bps with my phone line) on a 300 MHz PC and shop.lego.com is now working just fine for me. (24 years ago, 31-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) I guess I have an issue with members who would do this. Whether one agrees or disagrees, one should not harass that way. ++Lar (24 years ago, 31-Jan-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) (URL) (24 years ago, 1-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Perhaps this is a lousy idea, but what about a monthly or bi-monthly update which would be posted in lugnet.lego.direct by LD? It wouldn't have to be prosey. It could be strictly utilitarian. It could address chosen concerns with short (...) (24 years ago, 2-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Yes! I was going to suggest some sort of a problem tracking system, but wasn't really keen on suggesting a big huge development effort, hadn't done the homework to see if there is a freeware tracking system out there somewhere, and hadn't (...) (24 years ago, 2-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) OK, I understand it may take a while. But that was on Tuesday, now it is late Friday. You need to at least answer a few questions, or post some sort of update. Perhaps Lego.Direct needs to hire someone to respond to Lugnet posts 24 hours a (...) (24 years ago, 2-Feb-01, to lugnet.lego.direct)
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| | Give them a break (was:Hey, like, is anyone there? )
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(...) Look, guys & gals, let's cut them some slack. Lego is a large and historically conservative company which thought it was producing toys for children and is still reeling from the discovery that it is actually producing toys for 30-something (...) (24 years ago, 2-Feb-01, to lugnet.lego.direct)
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| | Re: Give them a break (was:Hey, like, is anyone there? )
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(...) Well, I don't really think the point is that we're dissappointed in their responsiveness. Actually, as I said before, it's been more than I'd hoped for. The problem is simply that they said they'd be more active than they have been, and (...) (24 years ago, 2-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) I don't blame you. I didn't want to say too much because obviously LD is gonna do what they want, and since I don't know inside details I couldn't recommend exactly how it should work. But one thing I might not have said directly, but should (...) (24 years ago, 2-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Why don't you just ask, "When is S@H going to get beyond Visa/MasterCard?" Oh, wait; that question *was* asked this week. Steve "I'd've bought a buncha stuff this week, but I only have Discover" Bliss (24 years ago, 3-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Tom, I don't think this is a lousy idea--in fact I we have suggested it to Brad as one possibility. (Brad, by the way, does still work at LEGO Direct, Todd.) As David Eaton said in the next thread-branch over ((URL) we need to figure out what (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct)
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| | Re: Give them a break (was:Hey, like, is anyone there? )
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(...) I think this post by Tomas Clark: (URL) that and I think you're going to see more effort to set the right expectations with us so we don't expect more than can be delivered. I met Tomas Clark today, and he was happy, but very very tired, (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Tomas Clark wrote: Snipped post by lego direct. (...) This is exactly the sort of post we want. Just a regular update as to whats happening at lego. (24 years ago, 3-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Yup. Lar's post was good too. We do need to lighten up here on LUGNET. From what I know LEGO is working hard to keep communicating with us. There's frustration on both sides, we need to work on communicating and being positive and constructive (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct)
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| | More Venom Anyone? ( Was Re: Give them a break (was:Hey, like, is anyone there? ))
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(...) Is there some unknown reason why any of the rest of us should adopt this ***-kissing attitude towards TLC? Some of you are just the most appalling TLC apologists... ...pucker up, Lar! I am personally impressed to see Todd show some real (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct)
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| | Re: More Venom Anyone? ( Was Re: Give them a break (was:Hey, like, is anyone there? ))
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(...) Yeah, actually. I think you might find it called "We actually want to have a good relationship with a major company that really doesn't HAVE to listen to us or give input, but does anyway, albeit in a slow and strange manner." (...) Yes. You (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct)
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| | Let's be realistc (WasRe:MoreVenomAnyone? (WasRe:Givethemabreak (was:Hey,like,isanyonethere?)))
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(...) I have wondered about this also. (...) So you worry about negative posts here damaging a good relationship with TLC? Please don't. The LEGO Company does have to listen due to the fact that their bulk sales will get a real shot in the arm from (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct, lugnet.general)
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| | Re: More Venom Anyone? ( Was Re: Give them a break (was:Hey, like, is anyone there? ))
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(...) Wow. Have I been whinning in my posts here? I hope not. I actually thought I had something constructive to say...now I'm beginning to think twice. I will however, admit that I've been rude, certainly less than nice. I will not, however (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct)
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| | Re: More Venom Anyone? ( Was Re: Give them a break (was:Hey, like, is anyone there? ))
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(...) I think that's a really important point! Hard to say how much money the Bioknuckles would make compared to bulk element sales if they'd actually gotten that going by now, but it seems like TLC is taking the seductive and risky marketing road (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct, lugnet.general)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Greetings All! This is your friendly neighboorhood LEGO producer/AFOL again. My apologies for taking so long to put this response together. I wanted to make sure I can get as much detail as possible, to avoid any misunderstandings, (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct) !
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| | Thanks
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Thanks for the post, Jake. It's good to have a status report! :^) ~Mark "Muffin Head" Sandlin (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Thanks
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No problem. Happy to help. Now back to that dragon! jake (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Jake, Thanks for the detailed response. Posts that long take a long time to write, and I can understand why those kinds of posts do not come often. I think most of the ill will could be avoided by simply saying, "Oh, yeah, those menus are really (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Mac Mosaic (Was: Re: Hey, like, is anyone there?)
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(...) After reading the above paragraph, I have the following questions: What level of Java is Mosaic written in (1 or 2)? Is Mosaic coded entirely in Java, or Java + "extras"? What version of MRJ (MacOS JVM) was Mosaic tested with? (Apple recently (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) I believe the suggestion was that, when someone posts a friendly question about, for example, brown bricks... (URL) if there was some reason LD knew the answer but couldn't say, it would be nice to dignify the question with some answer (rather (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) And this community was made possible by Todd and Suzanne. I know I owe them a lot for enhancing the online experience of LEGO...much more than I owe TLC. I am glad that LUGNET is getting some press recognition and I would hope that TLC is (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Todd Lehman wrote in message ... (...) of (...) at (...) ignoring (...) I know that I found it frustrating that LD was not responding at ALL to any questions posted here or even fulfilling their own commitments for providing information. I was the (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Rose, I wanted to follow up with you about this. Sorry for delay, but I was hoping to be able to pass on more info. However, when you asked the question, I had immediately (within 2 hours) asked some people on our end about it. The answer came back (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Jake McKee wrote in message ... (...) hoping (...) tell (...) So is this the place to report these findings? Rose (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Jake, That was a legal matter. Telling LEGO Direct about it seems an indirect way to report it to TLC's Legal team in CT. Are they open to receiving such discoveries directly? If so, how? -Suz (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Certainly you can post them here. Or you can also direct them straight to me in order to avoid extra postings that really don't apply to the group as a whole. jake --- Jake McKee Sr. Producer LEGO Direct (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Suzanne, I am happy to receive those kind of issues. I will pass them on the appropriate people as well as follow up. Thanks jake --- Jake McKee Sr. Producer LEGO Direct (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Before this goes into off-topic debates, I would like to say thanks for taking the time to give us information. Thanks! (...) (24 years ago, 9-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Oy vey! "all but one"? I think we should take a closer look at that. Below is a list of all the spotlight items going back 2 weeks. The homepage shows at most 1 week back, so this covers a lot of ground. The vast majority of Spotlight items (...) (24 years ago, 10-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) I remember noticing the composition of the list on Sunday, right after my first post about the train summit made the spotlight. As of that moment, all but one of the Spotlighted posts were about something *other* than MOCs. 9 out of 10 being (...) (24 years ago, 10-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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Just thought I'd comment on one small thing: (...) If I'm not mistaken, the dutiful employee from Enfield is probably part of our PR department -- and like any good PR department, it's part of their function to follow up on news stories in the (...) (24 years ago, 10-Feb-01, to lugnet.lego.direct)
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| | (canceled)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) I didn't see Tomas's post as an attack, I think you may be reading too much into it or letting your emotions get the best of you. (and if an honest attempt to explain something said here can make you that upset, you probably *are* letting this (...) (24 years ago, 10-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) Well, no, actually, it was a Non-PR-department employee acting on their own behalf. A good guess, though. BTW, it's interesting that you should mention the PR department; one other thing I said two posts up was (I'm reinserting this here)... (...) (24 years ago, 10-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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[responding to something I posted a few days ago...] (...) by the above link. I didn't mean it at all as a personal insult but to illustrate Eric Joslin's point, quoted above, and another of his which I snipped earlier but will repeat here: (...) In (...) (24 years ago, 10-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) You're right. I'm very embarrassed. :-[ I don't know what I was thinking. I guess I wasn't. I should stay away from this group all together. Add it to my Skip-Filters. "attack" was also the wrong word, I really meant something like being (...) (24 years ago, 10-Feb-01, to lugnet.lego.direct)
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| | Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
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(...) I hope not. I for one have found your posts to be very interesting. Thanks! /Eric McCarthy/ (24 years ago, 11-Feb-01, to lugnet.lego.direct)
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| | Mac Java Clarification
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(...) Jake, I know other people have commented on this item, but I wanted to clarify a few things. I work at Apple and used to work very closely with the MRJ (Macintosh runtime for Java) team in their developer support organization. It sounds like (...) (24 years ago, 12-Feb-01, to lugnet.lego.direct)
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| | Re: Mac Java Clarification
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(...) Michael, Thanks for the great info! I will pass that on down the line! Jake (24 years ago, 12-Feb-01, to lugnet.lego.direct)
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| | Re: Mac Java Clarification
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Drastically snipped... (...) Is there anyone that finds this as ironic as I do? To run the great anti MS language on the great anti MS computer from within a browser, the browser that works best is the MS browser. FUT .geek ++Lar (24 years ago, 12-Feb-01, to lugnet.lego.direct, lugnet.off-topic.geek)
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| | Additional Mac Java Clarification
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Here are some relevant URL's I forgot to include in my original message: Specific MacOS Java information for Mac OS 8 and 9 can be found here: (URL) Macintosh-specific Java information can be found here: (URL) Apple's General Java page can be found (...) (24 years ago, 12-Feb-01, to lugnet.lego.direct)
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| | Re: Mac Java Clarification
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What exactly do you expect, when MS is a large stockholder in Apple? (...) -- Tom Stangl ***(URL) Visual FAQ home ***(URL) Bay Area DSMs (24 years ago, 13-Feb-01, to lugnet.off-topic.geek)
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| | Re: Mac Java Clarification
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(...) Strange that no anti-trust people had a problem with that transaction. Back to Java, as I understand it, Internet Explorer does not have its own virtual machine, it uses MRJ, and Netscape has its own built in virtual machine. I thought that (...) (24 years ago, 13-Feb-01, to lugnet.off-topic.geek)
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| | Re: Mac Java Clarification
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(...) Never let reality get in the way of a good ironical statement... but ya. (24 years ago, 13-Feb-01, to lugnet.off-topic.geek)
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| | Re: Mac Java Clarification
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Here is another useful URL, for the MRJ plugin: (URL) it's included in the current 4.76 distribution too. So, I have tried to run the Brickolizer under the Netscape MRJ plugin with no success. (It is also necessary to spoof the UserAgent string to (...) (24 years ago, 14-Feb-01, to lugnet.lego.direct)
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