Subject:
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Re: Enough already
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Newsgroups:
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lugnet.dear-lego
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Date:
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Tue, 21 Dec 1999 01:26:14 GMT
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Viewed:
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2126 times
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In lugnet.dear-lego, Mike Stanley writes:
> Lego the company has, for the most part, ignored what could be its
> most vocal and one of its most useful FREE marketing tools/groups
> for years. Through silence, denials, and in the case of some,
> downright rudeness and arrogance, it has done nothing but blow us
> off. Don't believe me? Call up S@H sometime and try this little
> experiment:
>
> You: Hey, I'd like to order 50 copies of this service pack - think
> you can cut me some slack on the built-in shipping on that? After
> all, you're only having to send them in one box and pay one postage
> rate, whereas if 50 people call and order them you have to use 50
> boxes and pay postage 50 times.
>
> Them: No.
I thought shipping was free on all items?
Besides, you're only speaking to a clerk behind the phone who doesn't have the
power to make a decision on how shipping will cost.
By reading less than a half of this thread if I was Brad, I'd be shaking my
head right now. He came here with good intentions with a plan to offer what
we've been asking for years - bulk bricks. Soon after, some butthead fakes a
post in his name on RTL and he has to clarify his own existence. Then Larry
P. asks him to find out about the legality of scans being put up on the web.
He does that in his own time, posts a reply and boom ... people start going
nuts. Shame.
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Message has 3 Replies:
 | | Re: Enough already
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| (...) There Ain't No Such Thing As A Free Lunch. Shipping is "free" because it's included in the price of each item. Which is nice when you're ordering one or two things, but when you're ordering 100, it's silly -- you're paying a huge markup, and (...) (25 years ago, 21-Dec-99, to lugnet.dear-lego)
| | | Re: Enough already
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| (...) Well, technically it is. But, S@H charges 10% more than retail, so most of us just consider that 10% a shipping cost. Ben Roller (25 years ago, 21-Dec-99, to lugnet.dear-lego)
| | | Re: Enough already
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| (...) Well, nothing is "free". I prefer to think of the shipping as "built-in" which is what it is, really. I guarantee you it costs them FAR less to ship out 20 copies of a service pack in one box to one address than it costs them to ship 20 copies (...) (25 years ago, 21-Dec-99, to lugnet.dear-lego)
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Message is in Reply To:
| | Re: Enough already
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| (...) Right. But let's not forget that many of us are FAR more enamored of Lego the PRODUCT than Lego the company. Aside from some recent slips in quality control (colors, mostly) Lego the PRODUCT has never let us down. Lego the COMPANY, though, has (...) (25 years ago, 19-Dec-99, to lugnet.dear-lego)
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