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Subject: 
Re: Color change: **CEO Draft Letter**
Newsgroups: 
lugnet.color, lugnet.lego, lugnet.general
Date: 
Thu, 2 Dec 2004 06:20:25 GMT
Viewed: 
102 times
  
In lugnet.color, Mark Jordan wrote:
   In lugnet.color, Mark Chan wrote: Be honest about what affects you and cut the stuff about kids. Kids don’t care too much about colours, and even though I love Lego more than the average person, I can’t conceive of using it to teach my daughter about Consistency or something - that sounds like a bit of a stretch.

Your letter has too much in it that is simply not credible or is at least very debatable.

This letter is from AFOLs. Let’s make it about AFOLs. The following points are all true (to a varying degree) for a large number of AFOLs.

1. Grey, dark grey and brown are significant colours for AFOLs. Almost all AFOLs expected colours like grey (and to a lesser extent dark grey and brown) to stay the same. (list why we believed it)

2. Based on this belief, many AFOLs spent a significant amount of money collecting these colours. Many AFOLs now feel their collection is now devalued. (list why we feel our collections are less valuable).

3. Sorting is now a nightmare, which makes building less fun.

4. It leads some AFOLs to believe that TLC might make some other worse changes, so they are less confident about “investing” in the system going forward.

5. Many AFOLs are disappointed that you didn’t understand AFOLs well enough to predict how upset we’d be.

6. Because of the above reasons, many AFOLs have reduced or even stopped buying new Lego. Some are considering dropping Lego as a hobby.

Note that these are not anybody’s opinions. These are all facts which are unarguable.

Your comments above are excellent. Short, concise, and sums it up. I like 4 through 6 the best. #3 is probably the least convincing statement of the 6 IMO, but is still true.

If we wrap it around why “Lego should care” about AFOL (some quantifyable or decently estimated/implied purchasing power, plus influence as ambassadors of the product) and we have it.

Thank you. I was looking for something pithy, and you’ve just about nailed it.

Mark



Message has 1 Reply:
  Re: Color change: **CEO Draft Letter**
 
(...) I do think that #3 is an important issue. Might be convinging as well. Maybe if you add that that 'nightmare' is due to the similarity of the colors (and you have to compare them consistently if you don't wanna mix them up), the more room/bins (...) (20 years ago, 3-Dec-04, to lugnet.color, lugnet.lego, lugnet.general, FTX)

Message is in Reply To:
  Re: Color change: **CEO Draft Letter**
 
In lugnet.color, Mark Chan wrote: Be honest about what affects you and cut the stuff about kids. Kids don't care too much about colours, and even though I love Lego more than the average person, I can't conceive of using it to teach my daughter (...) (20 years ago, 2-Dec-04, to lugnet.color, lugnet.lego, lugnet.general, FTX)  

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