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In lugnet.color, Kyle D. Jackson wrote:
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You probably want to annex the letter with a detailed description of which
colours have changed, with a photo, or even real parts, as an example
if you want. Better that whoever handles the letter knows *exactly*
what youre talking about rather than just some nebulous complaint that
the colours have somehow changed. While including pieces presents some
mailing difficulties, its much more effective to have the actual parts
right there in front of them. And the unspoken message it carries is that
you are unhappy enough with this issue that you did not hesitate to send
parts back to the company.
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This is a GREAT suggestion. I would part with a few new gray plates and a
couple of 1x2 old gray plates, to make the point.
I would add, why not put in some pics of various MOCS that have been displayed
at shows, and on the WEB, that make use of extensive quantities of the old
colors, to make the point that this kind of MOC will be more expensive for us to
build now.
James Wilson
Dallas, TX
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