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Subject: 
Re: Color change: Let's go straight to the CEO!
Newsgroups: 
lugnet.color, lugnet.lego, lugnet.general
Date: 
Sat, 27 Nov 2004 01:08:14 GMT
Viewed: 
4027 times
  
In lugnet.color, Walter Walters wrote:
[Suppose we, the AFOL community, could get a well-written letter {to him
directly}.  The color change could potentially be reversed with this one,
well-placed, shot!]  It may be a long shot, but it is one of our few
remaining hopes, and it actually stands a reasonable chance of success.

If you insist on going at this, why don't you do a petition from a more
representative group of LEGO's customers, namely parents?  (And they can
sign on behalf of their children if you want, as you probably don't want
to be "using" children for a petition.)  I think that would carry far more
significance than a letter from a bunch of adult hobbyists (no matter how
many of us there are).


Mr. Knudstorp may not even be aware that the color change has occurred, or
why the change was so upsetting to the AFOL community.  In fact, he may not
yet even know that the AFOL community exists at all.

He's the Chief Executive Officer.  If something is important, he'll be briefed.
If any of these things are as important to the company as you believe, he's
been briefed.


Certainly it cost TLG money to
make the switch, and it will certainly cost them money to make the switch
back.  Although I personally believe TLG's bottom line would benefit by
switching back, it is not obviously certain.  But it is more certain that
changing a 20-year-old core color goes against the principles that TLG stands
for.  "Only the best is good enough."  Which is best, the (supposedly) best
{color} or the best {system}?

You're confusing the philosophy for a product line with the principles of a
company, and those are very different things.  It's more accurate to say:
"changing a 20-year-old core color goes against the philosophy of the LEGO
product".  I imagine the company's principles are quite intact, with profit
being a primary one.  They chose what they felt was the best decision for
their product line in order to respect that principle.  I doubt any of us
have real evidence that the net effects of that decision were poor.

KDJ

______________________________
LUGNETer #203, Ontario, Canada



Message has 1 Reply:
  Re: Color change: Let's go straight to the CEO!
 
(...) TLC is what it is today (for better and worse) by having more than just profit as a guiding principle. I am sure they made the change because they seriously believed it was an improvement, and I don't see how the change conflicts with their (...) (20 years ago, 2-Dec-04, to lugnet.color, lugnet.lego, lugnet.general, FTX)

Message is in Reply To:
  Color change: Let's go straight to the CEO!
 
About a year has passed since we learned of TLG's terrible decision to "improve" the gray, dark gray, and brown colors. Our initial (and ongoing) firestorm was unsuccessful at reversing the change, and with Jake's recent "locked-color" post (URL), (...) (20 years ago, 25-Nov-04, to lugnet.color, lugnet.lego, lugnet.general, FTX) !! 

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