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Subject: 
Re: My Toys R Us Nightmare
Newsgroups: 
lugnet.market.shopping
Date: 
Fri, 14 Jan 2000 20:28:47 GMT
Viewed: 
486 times
  
No offnse, but how was TRU supposed to know the item they were refunding was
stolen?  I agree that it sucks you were robbed, and I hope you find the
culprit, but I don't understand why TRU should lose money in the deal.  That
is what you wanted correct?  For them to give you another set, or $15 credit.

BTW, have you guys heard a group has gotten together to make a class action
lawsuit vs. TRU for "ruining Christmas".  They could be in store for some
rocky roads in the near future...

In lugnet.market.shopping, Tim Coats writes:
A couple of months ago I bought some Lego from Toys R Us.  Later that
afternoon some sleazebag broke the window of my car and stole it.  (They
broke a $165.00 window to get $15.00 worth of Lego, the asshole)
Anyway, what is even worse is, since it was in its original bag with
reciept they took it back to Toys R Us and returned it for cash.  We
found this out and got as much info. from Toys R Us about the offending
person.  Of course the info. they gave Toys R Us for the refund was
fraudulent.  They didn't even check ID.

Anyway, what really pissed me off was that Toys R Us basically fenced
stolen property, which is illegal and would not even refund my money or
give me store credit.  I have sent two letters to their regional office
and got jacked around by those sleazebags.  I have since filed
somplaints with the BBB and chamber of commerce in my local area.  I am
encouraging everyone who reads this to boycott Toys R Us completely, or
at least buy $15.00 less each year.  I want them to pay for fencing my
Lego a 1000 times over.

What really makes me mad is that when they could not get orders from
their web site to people in time for Christmas they sent them $100.00
gift certificates.  I am deeply offended and hurt that they would give
someone $100.00 in credit for a delayed order, but that they won't
refund my $15.00 when the are actually guilty of a crime.  I am
completely exasperated by this and, like I said, am recommended everyone
boycott the zleazebags (unless of course they have an irresistable
clearence sale on Lego ;)  ).

Timbo



Message has 1 Reply:
  Re: My Toys R Us Nightmare
 
(...) Are you serious? That's not as ridiculous as suing McDonald's for spilling coffee in your own lap but is still pretty out there, IMO. Yes, they screwed up. I thought their attempt at damage control ($100 gift certificates) was a fine gesture. (...) (25 years ago, 14-Jan-00, to lugnet.market.shopping)

Message is in Reply To:
  My Toys R Us Nightmare
 
A couple of months ago I bought some Lego from Toys R Us. Later that afternoon some sleazebag broke the window of my car and stole it. (They broke a $165.00 window to get $15.00 worth of Lego, the asshole) Anyway, what is even worse is, since it was (...) (25 years ago, 14-Jan-00, to lugnet.market.shopping)

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