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Subject: 
Re: Color change: **CEO Draft Letter**
Newsgroups: 
lugnet.color, lugnet.lego, lugnet.general
Date: 
Wed, 1 Dec 2004 17:12:46 GMT
Viewed: 
1566 times
  
In lugnet.color, Kyle D. Jackson wrote:
  
You probably want to annex the letter with a detailed description of which colours have changed, with a photo, or even real parts, as an example if you want. Better that whoever handles the letter knows *exactly* what you’re talking about rather than just some nebulous complaint that the colours have somehow changed. While including pieces presents some mailing difficulties, it’s much more effective to have the actual parts right there in front of them. And the unspoken message it carries is that you are unhappy enough with this issue that you did not hesitate to send parts back to the company.


This is a GREAT suggestion. I would part with a few new gray plates and a couple of 1x2 “old gray” plates, to make the point.

I would add, why not put in some pics of various MOCS that have been displayed at shows, and on the WEB, that make use of extensive quantities of the old colors, to make the point that this kind of MOC will be more expensive for us to build now.

James Wilson
Dallas, TX



Message has 1 Reply:
  Re: Color change: **CEO Draft Letter**
 
(...) Haha that reminds me - the only 2004+ set I have is 4492 MINI Star Destroyer. It's sitting here in the original plastic container, minus all the non-bley pieces. I'd be happy to send this back to TLC with a letter to help prove our point! (...) (20 years ago, 1-Dec-04, to lugnet.color, lugnet.lego, lugnet.general, FTX)

Message is in Reply To:
  Re: Color change: **CEO Draft Letter**
 
(...) There is a factual error here. Dark grey and brown have not been around for 20 years. You probably want to annex the letter with a detailed description of which colours have changed, with a photo, or even real parts, as an example if you want. (...) (20 years ago, 1-Dec-04, to lugnet.color, lugnet.lego, lugnet.general)

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