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What Jim has stated was done so perfectly that it doesn't need any "me too"s, but here is my total agreement with his words anyway. And I think that the administrative reasons for creating this newsgroup and also limiting official TLC access to (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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(...) There is a big difference between _saying_ they can't answer a particular question and not responding at all. It's the "not responding at all" bit that seems to cause a lot of the grief here on Lugnet. Deidre drb@tasmail.com (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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(...) WOW... and then I wonder why Lego only post 'marketing-related' stuff here (lugnet). We (adults) can WORSE than the kids on FBTB. Over there when LD says it can't answer, the general felling is okay we understand. Here, if Lego doesn't answer (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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(...) I'll take that bet... how much did you want to lose? (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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(...) --- (...) All good and valid points, but I do understand and sympathies with Suz. Because it really seams as though LD is simply using Lugnet as a marketing forum to test their products and promote their objectives. I may be new, but it didn’t (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct, lugnet.off-topic.debate)
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| | Re: Why the absence of LD in their own newsgroup?
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I think the reason Jake is more apt to respond to the questions on FBTB is due to the nature of that forum: it's like a reading time for the children where he is treated like Superman. The preadolescents dote on Jake. Also, from my observation of (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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(...) Isn't it against the rules to do so, though? Or is it just against the rules for Jake to ask in his post that someone do it but OK if someone figures out that it needs doing on their own? I'm admittedly confused about it. (...) There really is (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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(...) I think you're right. Besides, quite often when someone from TLC posts something important, it's quickly forwarded to the appropriate groups (if necessary) by Lugnet readers. It's also nice to know that all posts from TLC's employees (about (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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"Jeff Stembel" <aulddragon@earthlink.net> wrote in message news:Gx9EIE.L17@lugnet.com... (...) about (...) official (...) anywhere, I (...) absolute (...) complaining (...) so (...) then (...) face by (...) forum (...) forums, (...) love to (...) (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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(...) In my opinion this is the key point moreso then limiting where TLC employees can post. I can understand the limits. I believe it was established so that it could be determinied if a person was posting AS an employee of TLC opposed to just (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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(...) I really have to agree, limiting where they can post was one of the absolute most unwise policies instituted here. It makes the newsgroups extremely unwelcome to Lego representatives, and why would we do this after complaining quite vocally (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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In lugnet.lego.direct, John Rudy writes: [snipped,] [source message] (...) I guess I'll third Tamy here... This is an interesting situation, butnot one that seems to be overly long and complex. In simplicity, I think there's one soultion to this (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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I'll second Tamy here. LUGNET has become downright beligerent in it's treatment of TLG Staffers. Restriction is unfair, and tantamount to segregation. "You work at LEGO, so you can only use these drinking fountains..." This isn't fair to TLG or the (...) (22 years ago, 5-Jun-02, to lugnet.lego.direct)
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| | Re: Why the absence of LD in their own newsgroup?
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Not to be nasty, though if I were LD or Lego, I'd be a little miffed about being controlled as to where we can post.. and only able to post from official Lego addresses.. and if FBTB is giving them free access to answer anywhere, I don't blame them (...) (22 years ago, 5-Jun-02, to lugnet.lego.direct)
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| | Why the absence of LD in their own newsgroup?
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Jake, Why are you answering people's questions on FBTB, but not LUGNET? I ask because the lugnet.lego.direct group was created for open dialogue, yet LD's posts are now rare and limited to marketing announcements. -Suz Suzanne Rich LUGNET Admin (...) (22 years ago, 5-Jun-02, to lugnet.lego.direct) !!
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| | Re: Anyone know just what the "conditions" for having an account are?
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(...) Yes, Same to U.S. I tried to open the account with LEGO for my business retail online store, but not meet their requirement quality and policy. You can allow online sales, but must have least 30 storefront in 3 different zone (ie: Southeast, (...) (22 years ago, 4-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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(...) There are more than just soccer moms who refuse to shop there. (...) Sure there is - help make it worthwhile for LEGO to cater to the smaller retailers. If you can afford it (and I suspect a good portion of the online community can), spend the (...) (22 years ago, 4-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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Meanwhile in Europe... 1) Distribution to independant stores. In the Netherlands most toy stores belong to a few chains. One of the few left independant store owners alwys complains when I talk to him, about how LEGO can't deliver in time, in (...) (22 years ago, 4-Jun-02, to lugnet.lego.direct)
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(...) I Know TRU's do not get their stock directly. Everything TRU sells first goes to a central wherehouse and is distributed by truck to each store from there. So maybe thats why there is a delay? But I always hear of new sets at Wal Mart long (...) (22 years ago, 4-Jun-02, to lugnet.lego.direct)
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(...) I've always been of the belief that just because something *is* a certain way, doesn't mean that it has to stay that way. I find it tough to accept that the LEGO company would allow themselves to be seen in this light. I heard a similar story (...) (22 years ago, 4-Jun-02, to lugnet.lego.direct)
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Wow, I though it was just us... I work in a retail collectables shop. While we don't carry lego, our main buisness over the last few years has been high quality diecast model racing cars. What's interesting is how our fights with suppliers parallels (...) (22 years ago, 3-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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I have to say that one of my regular stops reports the same experience. They have cut back substantially on what they carry. Ironically, a small "chain" of Toy Stores (I think 4 stores) that does carry them jacks up the prices ABOVE the listed Lego (...) (22 years ago, 3-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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This is really kind of sad, only because I've heard it so many times. The primary complaints of my local "mah-n-pop" toy store are almost identical to others in this list. But to add my question to this string, why such a small margin for the (...) (22 years ago, 3-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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(...) This got me thinking. Is it actually worth it to a large company like TLC to deal with small stores? On the surface, it would seem that the ROI is much higher selling to the large chains. So the question is what benefit does TLC get out of (...) (22 years ago, 3-Jun-02, to lugnet.lego.direct, lugnet.market.theory)
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| | Re: Poor Service to Toy Shops = No Lego
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this must be the case world wide i am suprised more independant retailers don't drop lego as a line.In Australia we are told we can't sell via the net we have to place minimum orders and we must reach a set purchase level each year to keep our (...) (22 years ago, 3-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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When I saw this thread, I remembered a series of conversations I had with a lego store manager.[1] Here is a summerized version of it: ---...---Week 1: Tuesday HER: Hello, Lego (TYPE) Store, (LOCATION). How may I help you? ME: I'm am interested in (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct, lugnet.dear-lego)
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| | Re: Anyone know just what the "conditions" for having an account are?
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Jonathan Wilson wrote in message <3CF9C907.9010502@tp...com.au>... (...) When I investigated this (in Canada) the restrictions were that you had to sell the sets as sets (no breaking up and selling parts), they had to be sold through "normal retail (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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(...) I should point out that LEGO Direct is not a division that works with toy shops. Also, the lugnet.lego groups are for two-way constructive dialogue.. So, this thread should probably be in lugnet.dear-lego. But I understand how this particular (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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It may not be as hopeless for all independent toy store that wish to sell Lego. There is an independent toy store here in Calgary, Alberta that does sell Lego, and they stock quite a bit of Lego. Also, I was able to pick up the Studios Monsters sets (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Anyone know just what the "conditions" for having an account are?
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I understand there is a set of rules for being able to order wholesale from TLC, anyone know what they are? What about the "rules" for being allowed to sell online? (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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(...) I'm glad to hear someone bring this up (even if it's sad to hear). The toy seller above is hardly alone. I've heard this kinda stuff over and over. TLC knows all about their poor service. It seems to be a sort of farcical common knowledge (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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(...) I regularly go to a toy store in Keene, NH (Toy City) & the manager of the store knows that I'm a Lego fanatic & he lets me see the yearly retail catalog when he gets it. He's told me several times about this same problem of difficult service (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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Grammar check! Correction: (...) Which is worse, posting in response to oneself or pointing out ones own spelling, grammatical or punctuation errors? Well, I just did both. Pardon, Bert Waters (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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If Lego thinks they are penetrating the market just (...) In Richmond VA, The Toy Shoppe, Toys that Teach with (two locations), Toymaker of Williamsburg, The South Pole, and my favorite, The World of Mirth, all are great independent toy stores (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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(...) YES!! The Lego company is sooooo hard to work with. i have a friend back east that goes thru the same things as so very well stated above. But also, they are just hard to work with period. There was a post a while back that Lego was somewhat (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Re: Poor Service to Toy Shops = No Lego
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(...) <<<SNIP>>> You know, I have heard the same thing from a bunch of independent toy stores. Most independent toy stores in my area don't carry Lego, it's just too difficult. It's a real shame, most of them have converted to (...) (22 years ago, 2-Jun-02, to lugnet.lego.direct)
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| | Poor Service to Toy Shops = No Lego
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I went by our local (favorite) toy store yesterday. They have always carried a great selection of Lego and generally carried some shop at home only sets. There was NO LEGO. They had dropped all Lego from their store! I asked them why, didn't the (...) (22 years ago, 1-Jun-02, to lugnet.lego.direct) !!
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| | Re: LEGO SPYBOTICS
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Amazon.com currently lists these for sale, when they come available, under the Mindstorms section. Todd (22 years ago, 31-May-02, to lugnet.general, lugnet.admin.database, lugnet.lego.direct)
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| | Re: LEGO SPYBOTICS
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How about this website which I gather is still under construction and/or counting down (2 days left...): www.spybotics.com, which is registered to lego.com... FUT to .general while this is being categorised? Deidre drb@tasmail.com (22 years ago, 31-May-02, to lugnet.general, lugnet.admin.database, lugnet.lego.direct)
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| | Re: LEGO SPYBOTICS
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An excerpt from the US press release regarding the 2002 line up back in February: (URL) gamers will flip for a new twist to LEGO robotics called SpyBotics – four unique, programmable vehicles determined to accomplish the spy-themed missions you (...) (22 years ago, 31-May-02, to lugnet.general, lugnet.admin.database, lugnet.lego.direct)
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