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 LEGO Company / LEGO Direct / 4592
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Subject: 
Re: Why the absence of LD in their own newsgroup?
Newsgroups: 
lugnet.lego.direct
Date: 
Thu, 6 Jun 2002 06:32:47 GMT
Viewed: 
2209 times
  
In lugnet.lego.direct, Jim Green writes:
I think the reason Jake is more apt to respond to the questions on FBTB is
due to the nature of that forum: it's like a reading time for the children
where he is treated like Superman. The preadolescents dote on Jake. Also,
from my observation of the forum, the questions are basic and often go
unanswered (as they do here) or are responded to with blanket non-answers
concerning trade secret protection. And, as I understand it, Jake (in his
official capacity) is limited to a single channel on FBTB as is the case here.

At any rate, I'm really taken aback by what folks are posting in regard to
Suzanne's question, especially that anyone should think that we have
offended TLC in some way.

I thought it was pretty much understood that through TLC's eyes AFOLs are
strictly a market (an insignificant market at that) and nothing more. Their
involvement with us will always be reduced to their ultimate desire for our
money. That is all. They do not care if we like the company or like how they
conduct themselves as long as we are willing to buy the product and help
their bottom line. And we can't help ourselves but do that.


WOW... and then I wonder why Lego only post 'marketing-related' stuff here
(lugnet).  We (adults) can WORSE than the kids on FBTB.  Over there when LD
says it can't answer, the general felling is okay we understand.  Here, if
Lego doesn't answer we get all mad, pissed, defensive, etc...  REMEMBER ONE
THING.  LEGO IS FOR KIDS!!!!!!! LEGOS IS FOR KIDS!!!!!!! LEGOS IS FOR KIDS!!!!

Yes, we adults love the brick but ultimatly ITS IS A TOY and by us acting
like SPOILED, WE DESERVE TO KNOW EVERYTHING, little cry babies I don't blame
them for going else where.  In fact I praise them for leaving lugnet.  They
don't deserve, nor need the kind of treatment we are giving them.


Besides, the lugnet Adm could have sent Jake a private email to discuss
this.  Using the open forum IS NOT PROFFESIONAL.  Shame on lugent adms for that.

It seems to me that many of the questions asked of TLC on LUGNET, whether
needlessly barbed or a little forward, are honest. One of the reasons some
of us participate and ask questions is because we have invested tremendous
amounts of money, time and passion in this hobby to a degree that it is a
significant part of our lifestyle. As such, we feel entitled to know how TLC
is going to affect something so personal to us and we expect them to make
use of the communication conduit that was specifically made for this
(lugnet.lego).

EXPECT, ENTITLED TO, all words that WE should get out of our heads.  Yes,
the adult maket is NOT the primary market for lego but we don't need to
blast them for that!  Look at ourselves, we are ACTING LIKE LITTLE CRY BABIES!

LD has begun to give the adult market products.  MOC, Legends, SW UCS
series, etc.. What have we forgotten about these?  Oh wait.. Being little
babies that we are AS SOON as we turn away we forget and began to cry again.


And it started that way, but for some time now the only things TLC has
posted have been marketing announcements and sales ploys. Given this current
direction, I think what is being asked here is if TLC has a responsibility
to acknowledge us outside of a predatory relationship. For them I can't help
but think that it has been decided that only the slightest, if any effort,
is needed to curry our enthusiasm and open our wallets.

I'm having trouble believing that their lack of regard for answering our
concerns is our mistake, as if we caused it. Maybe there has been some
bitterness from us correlating to the perception that they are ignoring us.
And I do not blame the LUGNET administration for expressing their
frustration openly given the promises to them that TLC has reneged on while
giving attention to entities who compete with LUGNET.


FTBT DOES not compete with LUGNET.  FTBT is a kid's lego star wars site.
The majority of the posters and viewer there are kids/teens.  Its tailored
that way and I hope it stays that way.  Why there is no other place like
LUGNET, you need to understand that LUGNET could NEVER sever the nitche
markets like SW, Robotics, etc...  LUGNET is just NOT designed to provide
the level of information that those smaller lego portals provide.



TLC is a business and should expect to be held critically by its customers.
I guarantee no one on their side is smarting over anything said here. But,
however one chooses to see who's at fault or to believe that the company has
it's feelings hurt, it's insane to think that we should have to fawn and
grovel to get TLC's attention.

Continuing with this type of attitude will get us NO WHERE.


Well, I've spoken my peace. But I want to add that giving LEGO Direct the
ability to post group-wide would give them leeway to spam every group. Best
to keep it contained. Better reasons can be found here:
http://news.lugnet.com/admin/nntp/?n=638.

Jim

Remember LEGO is a TOY!!!!!  It's for kids NOT ADULTS!!!!!
Plus from my understanding Jake is the POC and lead for ALL outside posting
by the company.  That is a LOT of info for one person to handle.  Moreover
that is NOT his primary job.  He is THE webmaster of lego.com  That alone is
a tough job.

- AHui
http://www.ozbrick.com/jediagh/



Message has 3 Replies:
  Re: Why the absence of LD in their own newsgroup?
 
(...) There is a big difference between _saying_ they can't answer a particular question and not responding at all. It's the "not responding at all" bit that seems to cause a lot of the grief here on Lugnet. Deidre drb@tasmail.com (22 years ago, 6-Jun-02, to lugnet.lego.direct)
  Re: Why the absence of LD in their own newsgroup?
 
(...) Look up the definition of toy (a thing of little importance, trifle). Even if we limit the discussion of Lego items to children, this definition is far from adequate considering the educational value the items provide. Lego items are a (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)
  Re: Why the absence of LD in their own newsgroup?
 
(...) As a regular poster both here and on FBTB (I know, Ahui, you regularly read FBTB too) I would disagree with the premise that Lugnet is for adults and FBTB for children. I recently posted a poll over there as to whether people preferred (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)

Message is in Reply To:
  Re: Why the absence of LD in their own newsgroup?
 
I think the reason Jake is more apt to respond to the questions on FBTB is due to the nature of that forum: it's like a reading time for the children where he is treated like Superman. The preadolescents dote on Jake. Also, from my observation of (...) (22 years ago, 6-Jun-02, to lugnet.lego.direct)  

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