Subject:
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Re: Bulk Ordering - Secrets Revealed.
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Newsgroups:
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lugnet.general
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Date:
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Fri, 13 Aug 1999 20:58:00 GMT
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Viewed:
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1910 times
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On Fri, 13 Aug 1999 15:49:58 GMT, Frank Filz <ffilz@mindspring.com> wrote:
> Mark Harrison wrote:
> >
> > By removing these lego community services, lego reduces the need for staff in
> > these areas and reducing staff is always the simplest means of cost cutting. I
> > think things will only get worse until lego is openned up to public ownership as
> > the controlling family doesn't care about anything but making a profit.
>
> Being a public company is absolutely no guarantee of better customer
> service. If anything, I would suspect it would provide less incentive.
I don't think Mark was implying that going public would improve customer
service. He was just saying it would be the natural end-product of TLG's
short-sightedness and indifference to high quality standards.
Steve
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Message is in Reply To:
 | | Re: Bulk Ordering - Secrets Revealed.
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| (...) Being a public company is absolutely no guarantee of better customer service. If anything, I would suspect it would provide less incentive. Public companies are ALL about the almighty profit (actually, the almighty stock price). Public (...) (25 years ago, 13-Aug-99, to lugnet.general)
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