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Subject: 
Re: Bulk Ordering - Secrets Revealed.
Newsgroups: 
lugnet.general
Date: 
Fri, 13 Aug 1999 20:58:00 GMT
Viewed: 
2064 times
  
On Fri, 13 Aug 1999 15:49:58 GMT, Frank Filz <ffilz@mindspring.com> wrote:

Mark Harrison wrote:

By removing these lego community services, lego reduces the need for staff in
these areas and reducing staff is always the simplest means of cost cutting. I
think things will only get worse until lego is openned up to public ownership as
the controlling family doesn't care about anything but making a profit.

Being a public company is absolutely no guarantee of better customer
service. If anything, I would suspect it would provide less incentive.

I don't think Mark was implying that going public would improve customer
service.  He was just saying it would be the natural end-product of TLG's
short-sightedness and indifference to high quality standards.

Steve



Message is in Reply To:
  Re: Bulk Ordering - Secrets Revealed.
 
(...) Being a public company is absolutely no guarantee of better customer service. If anything, I would suspect it would provide less incentive. Public companies are ALL about the almighty profit (actually, the almighty stock price). Public (...) (25 years ago, 13-Aug-99, to lugnet.general)

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