Subject:
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Re: Bulk Ordering - Secrets Revealed.
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Newsgroups:
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lugnet.general
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Date:
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Fri, 13 Aug 1999 13:58:46 GMT
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Reply-To:
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lordinsanity@usa+nospam+.net
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Viewed:
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2032 times
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Mark Harrison wrote:
>
> They have changed strategic direction, pleasing individual customers is not a
> priority once a company has established its dominance in the marketplace. It was
> always a lego CSO that was not designed and not required to show a profit. The
> next service to go is the spare parts packs. This will probably be followed by
> the damaged/lost instructions and pieces service offered by most lego customer
> service offices around the world.
>
> By removing these lego community services, lego reduces the need for staff in
> these areas and reducing staff is always the simplest means of cost cutting. I
> think things will only get worse until lego is openned up to public ownership as
> the controlling family doesn't care about anything but making a profit.
>
> Mark H.
So they are all chimps.
Ooh ooh... More bannanas... ooh ooh... how?... ooh ooh... alienate our
customer base?... ooh ooh... mmm... bannanas.
Seriously though, how can TLG not understand that many people go to the
toy isle, see mega blocks with more actual bricks for less money and buy
those instead. When they do not work that well the kids do not want
construction bricks at all. My six year old cousin did this, he did not
like "Legos" because they didn't stay together. I told my uncle about
the blue Lego tub so they are going to re-evalute. How many people do
not have a Lego enthusiast to correct them though. TLG should be trying
to improve/increase their services and increase customer awareness not
eliminate them. Chalk it up to worshiping the almighty
dollar/pound/mark/frac/yen/inti/paco/you get the idea.
They are greedy chimps with no commitment to thier founder's ideals.
--
-Lord Insanity
"A little nonsense now and then, relished by the wisest men"
Visit me at: http://members.tripod.com/~LordInsanity
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Message is in Reply To:
 | | Re: Bulk Ordering - Secrets Revealed.
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| They have changed strategic direction, pleasing individual customers is not a priority once a company has established its dominance in the marketplace. It was always a lego CSO that was not designed and not required to show a profit. The next (...) (25 years ago, 13-Aug-99, to lugnet.general)
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