Subject:
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Re: Bulk Ordering - Secrets Revealed.
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Newsgroups:
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lugnet.general
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Date:
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Fri, 13 Aug 1999 17:21:48 GMT
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Viewed:
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2039 times
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Mark & All;
Mark Harrison wrote:
>
> They have changed strategic direction, pleasing individual customers is not a
> priority once a company has established its dominance in the marketplace.
I would disagree to a point here, I think several Lugnet/RTL people would love
to place a few special orders, say for 5000 train doors or something to that
effect.
> It was
> always a lego CSO that was not designed and not required to show a profit. The
> next service to go is the spare parts packs. This will probably be followed by
> the damaged/lost instructions and pieces service offered by most lego customer
> service offices around the world.
Gee, lets get our customers even madder at us! YES!
>
> By removing these lego community services, lego reduces the need for staff in
> these areas and reducing staff is always the simplest means of cost cutting. I
> think things will only get worse until lego is openned up to public ownership as
> the controlling family doesn't care about anything but making a profit.
Making a profit? They don't seem willing to make products that make a profit!
They could make gob's of money off of a few hours production run, say white 2x2
cylinders. I am not mad at you, I am frustrated with the current direction of
TLG is going, and I await another company to fill in their shoes if TLG goes
under. What a joke!
Scott Sanburn
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Message is in Reply To:
 | | Re: Bulk Ordering - Secrets Revealed.
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| They have changed strategic direction, pleasing individual customers is not a priority once a company has established its dominance in the marketplace. It was always a lego CSO that was not designed and not required to show a profit. The next (...) (25 years ago, 13-Aug-99, to lugnet.general)
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