Subject:
|
Re: Shop at Home up and running?
|
Newsgroups:
|
lugnet.lego.direct
|
Date:
|
Wed, 18 Oct 2000 18:01:53 GMT
|
Viewed:
|
1547 times
|
| |
|
|
In lugnet.lego.direct, Scott A wrote:
> Larry, I could recount countless “conversations” with telesales people. They
> all tell me _their_ product is great, they use it, there mother uses etc etc.
> They always sound happy as they work for great companies... and they always
> appear to have so much in common with me.
But I credit Larry with enough intelligence to tell when he's being BS'ed.
> However, I could also tell you about
> people who I know that work in call centres... and they tell me it is pretty
> poor.
I have no doubt that this holds true for the 'overflow' agency that LEGO
contracts with. My guess is that things are somewhat above average at S@H,
based on the product knowledge and general attitude of the operators.
ObCredentials I previously worked in a call center, and I provide support
to call centers now -- those operators are my customers.
Steve
|
|
Message is in Reply To:
 | | Re: Shop at Home up and running?
|
| (...) Larry, I could recount countless “conversations” with telesales people. They all tell me _their_ product is great, they use it, there mother uses etc etc. They always sound happy as they work for great companies... and they always appear to (...) (24 years ago, 17-Oct-00, to lugnet.lego.direct)
|
66 Messages in This Thread:
 
 
- Entire Thread on One Page:
- Nested:
All | Brief | Compact | Dots
Linear:
All | Brief | Compact
|
|
|
|
