Subject:
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Re: New LEGO Stores!
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Newsgroups:
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lugnet.lego
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Date:
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Fri, 6 Aug 2004 13:49:34 GMT
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Viewed:
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4544 times
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In lugnet.lego, Aaron West wrote:
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In lugnet.lego, Jake McKee wrote:
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I know it’s a lot to ask, but you have to trust that the people inside the
LEGO Company aren’t dumb or ill-informed. They’re good, smart people doing
the best jobs they can, and trying to succeed at everything they do.
I’m sorry if I seem a little frustrated by this.
Jake
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Okay, I’ll bite. If that’s true than what the brick happened with the color
issue of 2004???
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color change=LEGO design lab
new US stores= LEGO Brand Retail
different parts of the overall company. LBR is working very hard to hire the
right kind of people to be employed at LEGO--new employees have to go through a
weekend training program to gain product knowledge and learn customer service
skills. I’d say a little more, but I’m kinda obligated not to say any
more--wouldn’t want to point out the lack of customer service in um..“other”
places that sell LEGO... I will tell you dedicated LEGO employees who are
passionate about LEGO are training new employees--and they are being informed
(perhaps “warned”?) about the AFOL community...
Scott Lyttle
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Message has 1 Reply:
 | | Re: New LEGO Stores!
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| (...) I'll personally vouch for this -- I recruited one of the "dedicated LEGO employees" who is now traveling around the country doing training. She is the BEST!! And "passionate" doesn't quite cover how much she cares about 'the brick'... :-) (...) (20 years ago, 6-Aug-04, to lugnet.lego, FTX)
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Message is in Reply To:
| | Re: New LEGO Stores!
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| (...) Okay, I'll bite. If that's true than what the brick happened with the color issue of 2004??? I feel soooo dirty for mentioning it, but well, you know... Perhaps some are in this category, but you can't expect us all to accept a blanket (...) (20 years ago, 11-Jun-04, to lugnet.lego, FTX)
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