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 LEGO Company / 2034
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Subject: 
Re: New LEGO Stores!
Newsgroups: 
lugnet.lego
Date: 
Fri, 11 Jun 2004 17:11:24 GMT
Viewed: 
4394 times
  
In lugnet.lego, Andrzej M. Szlaga wrote:
   In lugnet.lego, James Trobaugh wrote:

  
   ps: Sorry about the somewhat negative comments I make here, but I’m getting fed up with the stereo type view of USA = the World that keeps getting in the way of global Lego domination...

That has to be one of the most ignorant comments I’ve read on LUGNET in a long time.

I completely agree with Mark. I don’t find anything ignorant in his comment, the only one who’s ignorant is TLC. All that Lego stores and S@H stuff is like licking the candy through a glass for me.

Ok...I’m starting to get a bit peeved now. I’m taking a risk here... Everything I’m saying here is based on my education (engineering degree with minor in business) and experience of working for different companies, especially those in international business.

(gets out soapbox)...

Has anybody realized (or even thought) how LEGO is set up as a company? Has anybody ever dealt with International business operations? Ever wonder why some LEGO products are available in Europe, but not in the US, and vice versa? Anybody ever think that LEGO just might run European operations under a different group than America? Do your homework before you spout off. I challenge anybody to run an international company--it’s quite hard, especially with different languages, and different cultures affecting daily operations. Did anybody read that post from a while ago about Jake’s European Community Development counterpart?

I once heard the following comments: “The answer is easy...to understand the question is the hard part”. “Understanding a problem before fixing it is the key to finding the solution”. These are two “rules” I try to live by.

Jake is based in the US, and as I see it...he does stuff for the US/North America area (speculation). I’m pretty sure he doesn’t have much control of what Europe does. That’s why Jake has a European counterpart (forgive me, didn’t do the research to find the name). Jake has no control of where a LEGO store is placed--he’s just trying to spread the word out to the community. (Those are my assumptions, based on the fact I work in international business on my primary job..Jake, feel free to correct or clarify my assumptions.)

Forgive Jake for trying to go above and beyond what’s “required” of him. Any company would be lucky to have an employee who has that attidude. So, Jake decides to put up a note where new LEGO stores are going...and what happens? He gets blasted....oh, way to go AFOL community! (Does “A” really mean “Adult”...sometimes, I really wonder.... granted, I think about 99% of the AFOL community is nice and supportive...maybe it’s now about, um...maybe 94% since the gray color debate--which also wasn’t Jake’s fault, but somehow, seemed that everybody blamed him as well..)

Jake, I don’t know how you do it, but you must have developed very tough skin over the past few months, because I know you’ve had to deal with a lot of slings and arrows from the AFOL community. I, for one...support you and all your efforts.

As for Canadian stores...well, I’m sure some of the Toronto RTL folks can tell you there’s a LEGO Canada...maybe there’s some issues that need to be worked out between Enfield and LEGO Canada...I don’t know, but as I said before--don’t go spouting off until you’ve done your homework.

Anybody care to imagine what the capital cost of a store is? How it’s going to be paid for, and continue to keep operations going, plus continuing shipping/delivery logistics infrastructure, and what happens to companies that expand too fast--I’ve seen a number of companies that expand too fast go belly up rather soon. Given the history of last year’s financial reports...it’s better to crawl than walk. Why does it sound like there are some AFOL’s throwing a tantrum when they don’t have a LEGO store close by? Like any parent caring for a child...patience is a key thing you must have. I recall that five years ago, I think there were only about 2, maybe 3 LEGO stores? Now the US has 15 established stores, and with these new stores, somewhere around 22? Europe has LEGO stores (I can’t recall where they are or the exact number,but check out the link Jake posted,one can figure it out, and it’s not as much as the US has, but they are growing in Europe too).

And remember...you always catch more flies with honey than with water...(or whatever that adage is). Being nice and respectable (and backing up your points instead of ranting) will always get you a more beneficial response.

(hops off soapbox).

Ok, I’m done. If you wish to reply, please try to display some understanding first. I’m getting really sick of illogical rants lately.


Scott Lyttle



Message has 2 Replies:
  Re: New LEGO Stores!
 
(...) I couldn't agree more. Jake is doing a bang-up job. (...) Unfortunately, LEGO consolidated its operations and pulled out of Canada quite a while ago, I'm guessing almost 5 years now. We have to go through the US for all S@H orders now, but (...) (20 years ago, 12-Jun-04, to lugnet.lego)
  Re: New LEGO Stores!
 
Wow, I never guessed I would open a can o'worms like this. First of all, I DO appreciate the time and efforts that Jake is puting in the Adult community here. I DO appreciate the opening of more Lego stores. And most of all I DO like Lego! But, to (...) (20 years ago, 12-Jun-04, to lugnet.lego, FTX)

Message is in Reply To:
  Re: New LEGO Stores!
 
(...) I completely agree with Mark. I don't find anything ignorant in his comment, the only one who's ignorant is TLC. All that Lego stores and S@H stuff is like licking the candy through a glass for me. (20 years ago, 10-Jun-04, to lugnet.lego, FTX)

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