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In lugnet.general, Thomas Stangl wrote:
> Tim Courtney wrote:
>
> > In lugnet.general, Gregory Muri wrote:
> > > As far as leaving, keep dreaming. Just because I am no longer a Lego
> > > customer, on a retail level, doesn't mean I am giving up on my enjoyment of
> > > what I have or the hobby in general. I will enjoy my collection for many
> > > years to come. I will also continue to take each and every opportunity I
> > > can to tell Lego what I think.
> >
> > That's it. Tell customer service what you think. As for the rest of us, we
> > already know, cause you've already told us...and told us...and told us.
>
> But telling Consumer Affairs is telling it to a black hole. It does nothing.
> However, as Jake has noted, TLG employees read Lugnet. So stating it here
> again....and again...and again {might} finally make it sink in as to how important
> it is to many people.
Jake has told me, and I believe he's told the group here on LUGNET, that
Consumer Affairs *does* track this information and *does* relay it to the
appropriate department.
But, I suppose that might not be good enough for people who "can never trust TLC
again."
I suggest, if people want to rant about this again, and again, and again on
LUGNET (and insist on doing so), there be a new newsgroup created.
lugnet.lego.color-change or something of the sort. That way, I and others can
put it in our kill-file, those who want to blow steam can blow steam, and
employees can still read the rants.
-Tim
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Message is in Reply To:
 | | Re: Announcing new Legend!
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| (...) But telling Consumer Affairs is telling it to a black hole. It does nothing. However, as Jake has noted, TLG employees read Lugnet. So stating it here again....and again...and again {might} finally make it sink in as to how important it is to (...) (20 years ago, 8-May-04, to lugnet.general, lugnet.lego)
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