Subject:
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Re: Some disturbing news
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Newsgroups:
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lugnet.general
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Date:
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Wed, 27 Oct 1999 14:23:42 GMT
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Viewed:
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924 times
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Hi Peter,
My contact at lego in Sydney told me this three months ago and I passed it on to
people on rtl and lugnet at the time, of course, no-one believed me, they said it
couldn't happen in the US.
I've been getting bulk lego from Sydney for two years now, up till 3 months ago.
Then all of sudden staff were to busy to send me anything that wasn't part of the
official parts pack selection. Even some of those packs have sold out and my
contact tells me that stock is not being reordered from Denmark.
There is a definite policy change in our country at least, if not the rest of the
world. I for one have been buying up big on all packs that I think I might need in
the future.
I had seen a glimmer of hope when my contact said that all spares stock from New
Zealand was being transferred to Australia, but Sydney recently changed there mind
saying it was not worth the freight and import duty costs to move and would be
sold off in NZ.
It hasn't helped that they have cut customer service staff from four full-timers
to two full-timer and a part-timer in the Sydney.
I can't think of a bright side to all of this.
More bad news is that Lego has little control over pricing, in that when our
wonderful GST comes into affect, don't hold your breath for the price of lego to
drop by 12.5% to a 10% sales tax level.
Mark H.
Peter Callaway wrote:
> I have just returned from visiting TLG's Australian office, and I have some
> rather disturbing news.
>
> I was trying to find out if there was a chance of getting parts (quite a
> number of them) which were not listed in the meagre 1999 Australian Service
> Catalogue. The simple answer was no (said with a "you must be joking" facial
> expression).
>
> The Parts and Service manager then informed me that this service would be
> discontinued next year. That's right, NO MORE spare parts next year. Standard
> Lego sets only. And not only in Australia, this change apparently is to be
> world wide. So it seems you can all kiss goodbye to your service packs, even
> on S@H. The tubs and buckets should stay in production, I just wish you could
> get them over here.
>
> I feel totally disheartened with TLG at the moment. They are hanging all their
> long time loyal fans out to dry. I now have almost no hope of ever suitably
> expanding my Lego collection to enable me to build the models I wish, short of
> buying up bulk now in the US, parting with my house/car/wife to buy standard
> Lego sets, or spend my life scouring markets and garage sales for old
> collections for sale.
>
> Someone else may wish to confirm this shocking revelation, but it's curtains
> for any spare parts and service packs for Australia, and my newly aquired
> source was certain about it being world wide.
>
> RIP Lego.
>
> Pete Callaway
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Message has 3 Replies:
 | | NZ spares stock buyout? (was Some disturbing news
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| (...) And around we go again. If THIS is true we need to mount an effort to buy these. Now, the last time this was talked of, there were some hard feelings engendered. SO I will just say that I am willing to participate if NZ fans can't finance the (...) (25 years ago, 27-Oct-99, to lugnet.general)
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Message is in Reply To:
| | Some disturbing news
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| I have just returned from visiting TLG's Australian office, and I have some rather disturbing news. I was trying to find out if there was a chance of getting parts (quite a number of them) which were not listed in the meagre 1999 Australian Service (...) (25 years ago, 26-Oct-99, to lugnet.general)
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