Subject:
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Some disturbing news
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Newsgroups:
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lugnet.general
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Date:
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Tue, 26 Oct 1999 04:28:20 GMT
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Viewed:
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733 times
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I have just returned from visiting TLG's Australian office, and I have some
rather disturbing news.
I was trying to find out if there was a chance of getting parts (quite a
number of them) which were not listed in the meagre 1999 Australian Service
Catalogue. The simple answer was no (said with a "you must be joking" facial
expression).
The Parts and Service manager then informed me that this service would be
discontinued next year. That's right, NO MORE spare parts next year. Standard
Lego sets only. And not only in Australia, this change apparently is to be
world wide. So it seems you can all kiss goodbye to your service packs, even
on S@H. The tubs and buckets should stay in production, I just wish you could
get them over here.
I feel totally disheartened with TLG at the moment. They are hanging all their
long time loyal fans out to dry. I now have almost no hope of ever suitably
expanding my Lego collection to enable me to build the models I wish, short of
buying up bulk now in the US, parting with my house/car/wife to buy standard
Lego sets, or spend my life scouring markets and garage sales for old
collections for sale.
Someone else may wish to confirm this shocking revelation, but it's curtains
for any spare parts and service packs for Australia, and my newly aquired
source was certain about it being world wide.
RIP Lego.
Pete Callaway
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Message has 8 Replies:
 | | Re: Some disturbing news
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| This does not bode well for those of us considering approaching TLG for MORE availability of bulk parts. Troy Peter Callaway <pcallaway@bmcl.com.au> wrote in message news:FK70F8.IKL@lugnet.com... (...) some (...) Service (...) facial (...) Standard (...) (25 years ago, 26-Oct-99, to lugnet.general)
| | | Re: Some disturbing news
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| (...) their (...) of (...) Pete, Unfortunately, I can confirm this as I have already find this out during my push for bulk ordering. One of the people I spoke with at Shop at Home, who now no longer works there, told me that it is "Company (...) (25 years ago, 26-Oct-99, to lugnet.general)
| | | Re: Some disturbing news
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| What TLG is doing here would be like if ford said that we are no longer going to sell spare parts for the ford falcon and if you need spare parts then you will have to buy a new falcon and rip the spare parts from that. However the new falcons parts (...) (25 years ago, 26-Oct-99, to lugnet.general)
| | | Re: Some disturbing news
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| Would this be all service packs, or only those in the 5xxx range? Surely they will not discontinue essential service packs, such as the 9756 LEGO MINDSTORMS Rotation Sensor, for example. Peter Callaway <pcallaway@bmcl.com.au> wrote in message (...) (25 years ago, 26-Oct-99, to lugnet.general)
| | | Re: Some disturbing news
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| On Tue, 26 Oct 1999 04:28:20 GMT, "Peter Callaway" <pcallaway@bmcl.com.au> wrote: [Snipped info about discontinuation of service/parts packs] Good. By and large, the service packs suck for our needs (there are some exceptions, like the gray brick (...) (25 years ago, 26-Oct-99, to lugnet.general)
| | | Re: Some disturbing news
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| Hi Peter, My contact at lego in Sydney told me this three months ago and I passed it on to people on rtl and lugnet at the time, of course, no-one believed me, they said it couldn't happen in the US. I've been getting bulk lego from Sydney for two (...) (25 years ago, 27-Oct-99, to lugnet.general)
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