Subject:
|
Re: Some disturbing news
|
Newsgroups:
|
lugnet.general
|
Date:
|
Tue, 26 Oct 1999 07:45:45 GMT
|
Reply-To:
|
johnneal@uswest.STOPSPAMnet
|
Viewed:
|
890 times
|
| |
|
|
Mike Poindexter wrote:
> <snip>
>
> Unfortunately, I can confirm this as I have already find this out during my
> push for bulk ordering. One of the people I spoke with at Shop at Home, who
> now no longer works there, told me that it is "Company Confidential" that
> parts packs are history. Find the packs you want now my friend and buy them.
Well, it seems to me that that is the problem-- that *no one* is buying the parts
packs in the first place. If they were big sellers, surely TLG wouldn't
discontinue them. Are we buying parts packs? I know I'm not, save for the black
slopes, and they are new this year. Because the particular parts packs they
offer suck, and are available in sets which are being bought in bulk and
auctioned off anyway.
Hey TLG, try offering parts packs that we *want*-- train doors and windows pack;
tile pack, windows (with *one* door-- sheesh) pack, clear brick pack, low slopes
in tan, brown, gray and black (the color roofs *are*-- sheesh)
I'd bet that in one week you'd sell more of those packs that I just listed off
the top of my head then you have sold for the past 5 years. It all comes back to
listening to the customer, a concept about which you have no clue. If it weren't
for George Lucas, your company would be in serious trouble. People, am I wrong?
-John
>
>
> The last time I mentioned it to somebody at shop at home, I was told that I
> had read it on the Internet and it wasn't true. I then told the person on the
> other end of the phone that I heard it from one of the Lego employees at Shop
> at Home. They didn't reply to that and changed the subject back to train
> windows and doors, which they said they were not going to offer in a service
> pack.
>
> This is why I feel that we need to push now for bulk ordering. The longer we
> wait, the more the mechanisms to implement it are downsized.
>
> Mike Poindexter
|
|
Message has 2 Replies:
 | | Re: Some disturbing news
|
| (...) the parts (...) the black (...) they (...) Nope, I believe that you have hit it right on the head! As you so eloquently put it, their current line of parts packs suck! Not only can't people get what they want, but what they can get, they can (...) (25 years ago, 26-Oct-99, to lugnet.general)
|
Message is in Reply To:
| | Re: Some disturbing news
|
| (...) their (...) of (...) Pete, Unfortunately, I can confirm this as I have already find this out during my push for bulk ordering. One of the people I spoke with at Shop at Home, who now no longer works there, told me that it is "Company (...) (25 years ago, 26-Oct-99, to lugnet.general)
|
57 Messages in This Thread:
 
- Entire Thread on One Page:
- Nested:
All | Brief | Compact | Dots
Linear:
All | Brief | Compact
This Message and its Replies on One Page:
- Nested:
All | Brief | Compact | Dots
Linear:
All | Brief | Compact
|
|
|
|
