Subject:
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Re: Some disturbing news
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Newsgroups:
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lugnet.general
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Date:
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Tue, 26 Oct 1999 04:49:15 GMT
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Viewed:
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703 times
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In lugnet.general, Peter Callaway writes:
> I have just returned from visiting TLG's Australian office, and I have some
> rather disturbing news.
>
> I was trying to find out if there was a chance of getting parts (quite a
> number of them) which were not listed in the meagre 1999 Australian Service
> Catalogue. The simple answer was no (said with a "you must be joking" facial
> expression).
>
> The Parts and Service manager then informed me that this service would be
> discontinued next year. That's right, NO MORE spare parts next year. Standard
> Lego sets only. And not only in Australia, this change apparently is to be
> world wide. So it seems you can all kiss goodbye to your service packs, even
> on S@H. The tubs and buckets should stay in production, I just wish you could
> get them over here.
>
> I feel totally disheartened with TLG at the moment. They are hanging all • their
> long time loyal fans out to dry. I now have almost no hope of ever suitably
> expanding my Lego collection to enable me to build the models I wish, short • of
> buying up bulk now in the US, parting with my house/car/wife to buy standard
> Lego sets, or spend my life scouring markets and garage sales for old
> collections for sale.
>
> Someone else may wish to confirm this shocking revelation, but it's curtains
> for any spare parts and service packs for Australia, and my newly aquired
> source was certain about it being world wide.
>
> RIP Lego.
>
> Pete Callaway
Pete,
Unfortunately, I can confirm this as I have already find this out during my
push for bulk ordering. One of the people I spoke with at Shop at Home, who
now no longer works there, told me that it is "Company Confidential" that
parts packs are history. Find the packs you want now my friend and buy them.
The last time I mentioned it to somebody at shop at home, I was told that I
had read it on the Internet and it wasn't true. I then told the person on the
other end of the phone that I heard it from one of the Lego employees at Shop
at Home. They didn't reply to that and changed the subject back to train
windows and doors, which they said they were not going to offer in a service
pack.
This is why I feel that we need to push now for bulk ordering. The longer we
wait, the more the mechanisms to implement it are downsized.
Mike Poindexter
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Message has 2 Replies:
 | | Re: Some disturbing news
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| (...) Well, it seems to me that that is the problem-- that *no one* is buying the parts packs in the first place. If they were big sellers, surely TLG wouldn't discontinue them. Are we buying parts packs? I know I'm not, save for the black slopes, (...) (25 years ago, 26-Oct-99, to lugnet.general)
| | | Re: Some disturbing news
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| (...) Amusingly enough, the first time I heard this rumour I called S@H to confirm it as well. The rep said yes, this change was coming up; he went to ask and came back saying that it was definitely planned, but with no date set yet. (Afterwards, (...) (25 years ago, 26-Oct-99, to lugnet.general)
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Message is in Reply To:
| | Some disturbing news
|
| I have just returned from visiting TLG's Australian office, and I have some rather disturbing news. I was trying to find out if there was a chance of getting parts (quite a number of them) which were not listed in the meagre 1999 Australian Service (...) (25 years ago, 26-Oct-99, to lugnet.general)
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