Subject:
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Re: Super Chief set not ready for prime-time // Super Chief no train set?
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Newsgroups:
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lugnet.trains, lugnet.lego.direct
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Date:
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Wed, 16 Oct 2002 15:38:15 GMT
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Viewed:
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4293 times
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In lugnet.trains, Reinhard "Ben" Beneke writes:
> a German Co-AFOL has had trouble with the Santa Fe train as well.
> He called the consumer service for replacement wheel sets and got informed the
> Super Chief was not meant as a train set, but as a display set for the shelf
> only. So there is no need for working (+ replacement) wheels at all... :-(
>
> http://f24.parsimony.net/forum61776/messages/52984.htm
> (only in German)
This is absolutely not true. These sets are very much meant to be run. They
were never intended to be "display only" models. Whoever he talked to was
misinformed.
> Is that the way to handle a mayor quality issue?
>
> Today we read even about bad running MOT-sets as Jean-Marc has posted here.
> http://news.lugnet.com/trains/?n=18039
Hmm... this is very odd. The MOT have been on the market for a year, and
this is the first that we have heard about it having problems.
> And in the reply on that message we get the proof (by David VinZant), that a
> Santa Fe A-B-A unit can handle 10 (old) cars, if only old black wheel sets are
> used.
I asked around this morning and discovered something interesting about the
train wheels. The train wheels are one of the few items that are
manufactured by a third party. We discovered that there were some design
changes made to the wheels somewhere along the line without our knowledge or
consent. We are working to resolve this now.
That being said, please keep in mind that AFOLs run their trains though many
more strenous situations than most consumers. With custom grades, very long
trains, etc. you really give the trains a workout!
> I love all the new S@H 9V train sets and I appreciate all the efforts of TLC
> towards us train fans. But all this depends on the operational reliability. A
> display train might be nice, but we want rolling stock. I am really
> dissappointed about the todays messages. I thought this thread was a dead
> horse already, but hearing the Super Chief was only a display model makes me
> upset.
Well, then you have no reason to be upset. The Santa Fe cars/locomotive was
never meant as a display model. You should know us better than that! :)
Thanks bringing this up!
Jake
---
Jake McKee
Senior Producer
LEGO Direct
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