Subject:
|
Re: Ames 75% Star Wars LEGO
|
Newsgroups:
|
lugnet.market.shopping
|
Date:
|
Wed, 31 May 2000 11:05:35 GMT
|
Viewed:
|
711 times
|
| |
|
|
In lugnet.market.shopping, Lindsay Frederick Braun writes:
>
> The other triple-letter group? You mean the AAA (Automobile Association of
> America)? ;) The BBB is the Better Business Bureau, a US consumer watchdog • group
> comprised of local chapter organisations that monitor merchant behaviour.
> http://www.bbb.org if you're curious. They usually try to act as honest • brokers,
> and only rarely try to litigate if a lot of serious complaints are lodged • against a
> given vendor and found to have substance. Since I have never had to press the
> issue even to the point of arbitration, I don't know if the BBB is really the
> merchant's nightmare that the results its mention produces implies--but I'd • imagine
> that there's got to be something to it.
G'day Lindsay,
We also have the BBB in Canada as well. I think their "mission" has changed a
lot over the years. But in their current state, they take complaints from
consumers about local vendors. If the vendor is not a "member" of the BBB,
then there's not a lot they can do other than keep the complaints on record,
should any consumers inquire about that vendor in the future. However, if
they receive a complaint about a member business of the BBB, then they report
it to the vendor. The vendor *must* respond, presumably by either pleading
their case or just fessing up and somehow making amends with the customer. If
the vendor does not do this, then they lose their membership with the BBB.
Almost every business you see wants to be/remain a member of the BBB, so they
are "forced" to take action. Peer pressure at its finest :]
I wonder if I should get my parents to check out the Ames store in Calais,
Maine, which is only 20 minutes from where they live in New Brunswick,
Canada? With my luck they'd get the same song-and-dance about it not applying
to LEGO, and so would come home with a whole pile of "regular Star Wars
stuff"... Eww. :]
KDJ
------------------------
Kyle D. Jackson
Windsor, Ontario, Canada
LUGNETer #203
------------------------
|
|
Message is in Reply To:
 | | Re: Ames 75% Star Wars LEGO
|
| (...) Usually it's stated in the ad when those exceptions are made--and the excuse "that was a misprint" is hardly going to fly in a situation where a company was clearly caught with its proverbial pants down. The honorable thing to do is take the (...) (24 years ago, 31-May-00, to lugnet.market.shopping)
|
39 Messages in This Thread:
  
- Entire Thread on One Page:
- Nested:
All | Brief | Compact | Dots
Linear:
All | Brief | Compact
|
|
|
|
