Subject:
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Re: Ames 75% Star Wars LEGO
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Newsgroups:
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lugnet.market.shopping
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Date:
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Thu, 1 Jun 2000 17:03:11 GMT
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Viewed:
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624 times
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<big snip>
>
> > Who are the BBB (hopefully not related to the other triple-letter group)
>
> The other triple-letter group? You mean the AAA (Automobile Association • of
> America)? ;) The BBB is the Better Business Bureau, a US consumer • watchdog group
> comprised of local chapter organisations that monitor merchant behaviour.
> http://www.bbb.org if you're curious. They usually try to act as honest • brokers,
> and only rarely try to litigate if a lot of serious complaints are lodged • against a
> given vendor and found to have substance. Since I have never had to press • the
> issue even to the point of arbitration, I don't know if the BBB is really • the
> merchant's nightmare that the results its mention produces implies--but • I'd imagine
> that there's got to be something to it.
>
> best
>
> Lindsay
Just got back from a local Ames (NJ). Went through the clerk, the customer
service rep, dept manager and finally the store manager. They were all
giving the same 'it does not apply to lego' story. When the Store manager
was done I politely mentioned that he can either honor the sale or I can
call the BBB. I walked out with $400 of lego for $100.
So as Lindsay says, there is something to it when politely placed into the
conversation
Jeff
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Message has 1 Reply:
 | | Re: Ames 75% Star Wars LEGO
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| (...) I'm glad it worked out OK. Of the two Ameses (?) I visited, I had no real problems--at the first one, the cashier did ask for confirmation and the management, which was uncertain about applicability, quickly relented and allowed it. The one I (...) (24 years ago, 1-Jun-00, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: Ames 75% Star Wars LEGO
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| (...) Usually it's stated in the ad when those exceptions are made--and the excuse "that was a misprint" is hardly going to fly in a situation where a company was clearly caught with its proverbial pants down. The honorable thing to do is take the (...) (24 years ago, 31-May-00, to lugnet.market.shopping)
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