Subject:
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TRU venting (was Re: Prices of New Star Wars LEGO)
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Newsgroups:
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lugnet.market.shopping
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Date:
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Tue, 16 Nov 1999 18:32:42 GMT
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Viewed:
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295 times
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In lugnet.starwars, Christopher Lannan writes:
> I already replied but I wanted to add that you're very lucky to have a friend
> at TRU. I have a love-hate relationship with them. They're really the only
> game in town, but the employees and managers are just terrible. Example- when
> will you be getting X in? "We don't know, we have a truck in now but it's not
> unloaded yet." "We DON'T have a computer to check" "We can't find out if its
> at the warehouse" translation- We actually CAN do all of these things but
> we're not going to.
>
> can you imagine being a manager of a store, getting a truckload of
> merchandise, and NOT having a list to tell you what's on the truck? I wish I
> was the driver for THAT store (and dishonest enough). I could stop, unload
> what I wanted, and no one would know!
>
>
> They have actually told me that they cannot check the warehouse. Either they
> are lying, or your friend is a miracle worker.
Third possibility: They are clueless. ;) Just because a computer is capable
of something doesn't mean the minimum wage slaves in front of it know. A
manager on the other hand, pretty much HAS to know.
I happen to know (via a TRU 'friend' of my own) that the TRU system has an
excellent tracking system - not only can they tell you if they have something,
but they can tell you if it's in the warehouse or in transit to the store, and
how many the store is getting. They can also get that info for any store
serviced from the same warehouse. (although that's a bit trickier).
James
http://www.shades-of-night.com/lego/
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