Subject:
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Re: TRU venting (was Re: Prices of New Star Wars LEGO)
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Newsgroups:
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lugnet.market.shopping
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Date:
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Tue, 16 Nov 1999 19:06:22 GMT
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Viewed:
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426 times
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In lugnet.market.shopping, Christopher Lannan writes:
> > > They have actually told me that they cannot check the warehouse. Either they
> > > are lying, or your friend is a miracle worker.
> >
> > Third possibility: They are clueless. ;) Just because a computer is capable
> > of something doesn't mean the minimum wage slaves in front of it know. A
> > manager on the other hand, pretty much HAS to know.
> >
> > I happen to know (via a TRU 'friend' of my own) that the TRU system has an
> > excellent tracking system - not only can they tell you if they have
> > something, but they can tell you if it's in the warehouse or in transit to
> > the store, and how many the store is getting. They can also get that info
> > for any store serviced from the same warehouse. (although that's a bit
> > trickier).
>
> I have gotten these answers from managers before. I even sent an email to TRU
> and they told me the same thing. Do you think it's possible that someone at
> TRU, if they wanted to, could tell us when the new sets will be on shelves?
Yes. The system MUST have that capability, and it must be accessable. TRU
would not have become the monolithic chain it has without inventory controls
and excellent tracking capabilities. However, it is also possible, (even
likely) that the 'average' guy on the floor doesn't know about it, since he
has zero need for it. My information has come from someone who likes to poke
around in the corners of strange computers, to find out what they do ;)
> My reasoning is thus- 1. A TRU buyer went to ToyFare and ordered x number of
> sets. 2. Lego probably told them when to expect delivery (this would be
> important, I think, so that they could plan sales for the holidays, etc.)2.
> That means TRU knows when to expect them from Lego, and unless they are
> completely clueless, they know when they'll be able to get them to warehouses,
> and then stores.
Yup. Except that your #1 is probably inaccurate. Likely, a TRU buyer got a
list or catalogue from their local Lego Rep, and bought via that as opposed to
ToyFair.
None of that changes the fact that the average Joe on the floor probably
doesn't know how to manipulate the system to get that data. It's really the
luck of the draw whether or not you find someone who knows how. It's also
entirely possible that the folk on the floor are not SUPPOSED to know how, and
won't tell random strangers things they aren't supposed to know.
James
http://www.shades-of-night.com/lego/
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