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Subject: 
Customer Relations - Endings
Newsgroups: 
lugnet.general, lugnet.lego
Date: 
Thu, 6 May 2004 20:07:42 GMT
Highlighted: 
(details)
Viewed: 
2510 times
  
Jake McKee wrote:
Many people have asked what colors are currently considered "universal" or
locked. This means that these colors will almost certainly never be changed.
"almost certainly" - There is the wiggle-room again. To be trustworthy
one has to be reliable. TLC is neither (anymore). It is sad to see a
good company go.

Universal colors are colors that we consider to be untouchable for change.
Until?

While the final list of extended "locked" colors has not been finalized yet, at
minimum, the universal colors will include:

- red
- green
- blue
- yellow
- white
- black
- new light gray
- new dark gray
- new brown
good: Someone though about including green.
bad: the new colours are on this list, too. And there they simply don't
belong. The are a mistake and like every mistake, they should be fixed.

This list will grow from what I understand, as decisions are made internally in
the next couple of weeks about what colors do should be added to this list.
This does not solve the basic problem...

But for sure, the colors above are locked, and considered universal. They're
here for the very long term. Like a good club, once you're on the list, you're
on the list.
Yeah, until whatever happens...

An existence for more than 30 years was all I previously needed to think
that a colour was untouchable. How long will the new grays last? How far
do we have to kill off the market until your company starts not only to
listen but at least attemt to understand what the issue is at all?

Do we really have to point the Danish banks (at least those where Lego
gets its credit line from) to the anger and disappointment and
statements of redirecting purchases from the formaly most loyal and
fanatic supporters a company could ever ask for?

I will point out this whole issue to the guy who wrote the book "Idiots
in Pinstripes" in case he needs more stuff for a sequel...


Yours, still speechless, Christian Treczoks



Message is in Reply To:
  Update: Universal colors - beginnings
 
Many people have asked what colors are currently considered "universal" or locked. This means that these colors will almost certainly never be changed. Universal colors are colors that we consider to be untouchable for change. While the final list (...) (20 years ago, 6-May-04, to lugnet.general, lugnet.lego, lugnet.announce) !! 

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