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Subject: 
Re: What do you do when you never receive your package?
Newsgroups: 
lugnet.market.shipping
Date: 
Sun, 8 Oct 2000 19:34:00 GMT
Viewed: 
2347 times
  
In lugnet.market.shipping, Rob Doucette writes:
In lugnet.market.shipping, John Hadd writes:
Major Snippage>
In lugnet.market.auction, Rob Doucette writes:
It is my policy and that of most LEGO sellers that the buyer is responsible
for insurance.

I don't have a problem with a seller not wanting to Insure an Item, but the
seller is still responsible to deliver the item. Giving the buyer the option
does not get the seller out of it.

I disagree as long as I can show (mostly through e-mail dialogue) that there
was an agreement that burden of liability is on the buyer AND I can show proof
of shipment (USPS, UPS receipt).  If liability for lost/damage is clearly
communicated and agreed upon to be on the buyer, I doubt you'd have much luck
pursuing a claim through the USPS.

I'm with Rob on this which is why I disclaim liability as a seller and require
delivery conf, it's not an option for my sales. Further, if the buyer buys
insurance, my liability is extended only to the point where I am now requiring
myself to assist with the recovery process, and that is IT.

I may have to participate in a claim, an incoming from Oz fell apart enroute
and the stickers from it were lost, not sure how to determine the value of
just the stickers so I may just eat the loss, didn't really NEED the stickers
anyway.

++Lar



Message has 1 Reply:
  Re: What do you do when you never receive your package?
 
Rob, Lar: I don't disagree with any of what you fellows have been stating. If you want to sell stuff and refuse responsibility for items damaged in the mail and state this up front to the buyer, no problem. If you want to include a proof of mailing (...) (24 years ago, 9-Oct-00, to lugnet.market.shipping)

Message is in Reply To:
  Re: What do you do when you never receive your package?
 
(...) I disagree as long as I can show (mostly through e-mail dialogue) that there was an agreement that burden of liability is on the buyer AND I can show proof of shipment (USPS, UPS receipt). If liability for lost/damage is clearly communicated (...) (24 years ago, 8-Oct-00, to lugnet.market.shipping)

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