Subject:
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Re: What do you do when you never receive your package?
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Newsgroups:
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lugnet.market.shipping
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Date:
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Sun, 8 Oct 2000 15:27:25 GMT
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Viewed:
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2024 times
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> > > Major Snippage>
> > > In lugnet.market.auction, Frank Filz writes:
> > > I'm in a bit of a quandry. I won an auction several weeks ago from an eBay
> > > seller, and have not yet received the package. I have been communicating
> > > with the seller this week, and now he is offering to send me the items
> > > again,if I pay a portion of the cost. Frank
> >
> > Frank, After many conversations with my local Post Office over the last
> > one and a half years, They have told me over and over: If you pay for an item
> > and do not receive it, You do not have to pay for it. End of story. I have
> > also been told over and over: It is up to the seller (shipper) to insure it
> > or register it or use delivery confirmation to prove that the item has been
> > shipped.You should have some proof that you paid- Right? Does the seller have
> > proof that they mailed it? Also, by saying I am not responsible if it gets
> > lost or,insure if you pay for it doesn't get the seller out of it. If a
> > seller sends an unregisterd or uninsured parcel, THEY are assuming all the
> > risk. I would demand a reshipment or a refund, of course, after enough time
> > has gone by in case the parcel is lost. If they are not telling you, I mailed
> > it this day, this way, I swear, and it must be lost so hold on, Then they are
> > full of $@^?.Regards John (AKA freightmaster) • >> big snip>
> In lugnet.market.auction, Rob Doucette writes:
> This is a great topic and an easy one to ignore... until a package gets
> lost. I don't totally agree with John, if the policy is stated up front.
>
> It is my policy and that of most LEGO sellers that the buyer is responsible
> for insurance.
I don't have a problem with a seller not wanting to Insure an Item, but the
seller is still responsible to deliver the item. Giving the buyer the option
does not get the seller out of it. I just add it to the shipping charges if I
feel the Item should be covered
> I know I am remiss in not (re)stating this policy more
> blatantly on each individual sale, although it is on my BrickBay page
> (DoucetteNet LEGO(r)). The tricky part (I only have the one experience) is
> in filing the claim per USPS guidlines, proof of value is the hard part:
> who has the burden of proof, buyer or seller? < big snip>
> XPT,FUT: market.shipping
> -Rob.
It' my understanding that the person who walks up to the counter and pays for
the Shipping and Insurance is the one whose basis (ie: Amount Paid with proof)
will be covered. So, if you sell an item for $100 and paid $10 for it and you
can prove it, the PO will pay you $10, I may be incorrect but, since the
product was never really sold for $100 they will only cover your basis. This
whole subject starts to get very complicated. John AKA (freightmaster)
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