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 Events / BrickFest / 2243
Subject: 
General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 02:42:21 GMT
Viewed: 
2334 times
  
Here are the first few questions

Colors:

A:
Jake is answering the color qiuestion: We had to (see text) but we did not
communicate right. They are NOT coming back. but...

we are going to try to produce some old colors in bulk... 10000 bags of each of
several SKUa and when they are gone they are gone.

Q: mosaics"
A: everything produced in 2004 will be new.

Q:Jason Krish: CC: Would any (new) Classic Space/Castle Legends be with the old
or new light grey??
A: New production, new gray

Q: Nik Pieniazek: Skin tones, saw them in HP? The brickswest Q&A said only real
people get skin tones...
A: yes, HP has skin tones... we thought long and hard about this at NBA time...
We do not yellow to mean white. We want it to be generic. So ANY thing with a
real person, or a character will be flesh tone... but alpha team and world city
will be skin tones... duplo has had skin tones, remember.

Q: Chris Giddens: AIM: Is Lego continuing it's relationship with Nasa, and is
SPACE (pause... wait for it) coming back?
A: Tormud: we are not sure about NASA, we hope so... maybe.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 02:52:11 GMT
Viewed: 
2169 times
  
Grr. I lost the rest of the questions that I was going to post and we are out of
time.... this was a pretty short question time.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 13:41:43 GMT
Viewed: 
2189 times
  
In lugnet.events.brickfest, Larry Pieniazek wrote:
Here are the first few questions

(all snipped)

Thanks for your efforts, Larry!  Always extremely kind of you to spend time
bringing this to everyone unfortunate enough not to be able to attend.

--Dave


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 16:27:49 GMT
Viewed: 
2344 times
  
In lugnet.events.brickfest, Larry Pieniazek wrote:
Q: Nik Pieniazek: Skin tones, saw them in HP? The brickswest Q&A said only real
people get skin tones...
A: yes, HP has skin tones... we thought long and hard about this at NBA time...
We do not yellow to mean white. We want it to be generic. So ANY thing with a
real person, or a character will be flesh tone... but alpha team and world city
will be skin tones... duplo has had skin tones, remember.

One thing to add to this, Jake passed around a couple of the new Harry Potter
minifigs. This was the extent of the "new set revealing" that was done. I
suspect we will not see as much of the new set revealing. In one way it's a
bummer to not get to see a new set in person. On the other hand, this revealing
has been replaced with much more open previews hosted by various fan sites,
which provides an opportunity to see more sets, and for all of us to see them.

Frank


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 16:33:47 GMT
Viewed: 
2287 times
  
One thing to add to this, Jake passed around a couple of the new Harry Potter
minifigs. This was the extent of the "new set revealing" that was done. I
suspect we will not see as much of the new set revealing. In one way it's a
bummer to not get to see a new set in person. On the other hand, this revealing
has been replaced with much more open previews hosted by various fan sites,
which provides an opportunity to see more sets, and for all of us to see them.

Frank

That is a let-down.  It might mean less incentive to go to the
Brick Convention, especially for those who are sitting on the fence on whether
to go or not (if they haven't been to one already).

However, (having been to two Brickfests already), just hanging out with fellow
enthusiasts is such an amazing feeling!  And there's bound to be someone else
to share similar ways of building with the brick.

Ben


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 17:19:15 GMT
Viewed: 
2317 times
  
In lugnet.events.brickfest, Frank Filz wrote:
One thing to add to this, Jake passed around a couple of the new Harry Potter
minifigs. This was the extent of the "new set revealing" that was done. I
suspect we will not see as much of the new set revealing. In one way it's a
bummer to not get to see a new set in person. On the other hand, this revealing
has been replaced with much more open previews hosted by various fan sites,
which provides an opportunity to see more sets, and for all of us to see them.

Frank

Ack! Did not expect this...

Previous unveilings at similar conventions:

Santa Fe Super Chief
MOC Santa Fe Cars
Wright Bros. Plane
Train Engine Shed
Designer Sets
Space Shuttle Discovery
Lunar Lander
Cloud City
etc.
etc.

Brickfest PDX:
a couple skin-toned mini-figs

Doh!!!!

Bad Paul for getting hopes up!!! Bad! Bad! Bad! (smacks self in head)

:-P

-Paul D.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Followup-To: 
lugnet.events.brickfest, lugnet.lego
Date: 
Mon, 16 Feb 2004 18:10:38 GMT
Highlighted: 
(details)
Viewed: 
2389 times
  
In lugnet.events.brickfest, Larry Pieniazek wrote:
Here are the first few questions

Colors:
A:
Jake is answering the color qiuestion: We had to (see text) but we did not
communicate right. They are NOT coming back. but...
we are going to try to produce some old colors in bulk... 10000 bags of each
of several SKUa and when they are gone they are gone.
Q: mosaics"
A: everything produced in 2004 will be new.
Q:Jason Krish: CC: Would any (new) Classic Space/Castle Legends be with the
old or new light grey??
A: New production, new gray



Had I beed at BF PDX, I would have wanted to ask the following questions:

1.  How many staffers lost or will will lose their jobs as a result of this
color chage fiasco??

I know if I were KKK, I would discharge the entire marketing team, the research
team, and any outside firms or contractors involved with the color change
fiasco.  I would proabably also fire those who authorized this monstrous mistake
and the engineers who developed the horrible new colors.

2.  How low are first-quarter sales in 2004 worldwide and how much is attributed
to the color change disaster??  What is the expected finacial loss as a result
of the color change??

3.  Has anyone at Lego heard of Coca-Cola??  They tried to change their formula,
lost huge amounts of money, and SWITCHED BACK to the original formula.      It
seems any lesson taught there has not been learned by anyone at TLC.

4.  Why has this color change NOT beem marketed??  IF it is such a good thing,
such as "New and Improved Colors" then why is it not presented as such??

This lack of marketing and communication about a product change means to me,
personally, that Lego is trying to sneak it in the back door.  Either that, or
their marketing experts and consultants were asleep during Marketing 101.

5.  How are AFOLS who put on public events suppoed to answer or comment on the
color changes??

I know I only have NEGATIVE things to say about it, and as such may have trouble
in future being diplomatic about it.  In a big way, I don't even want to do
public events with Lego anymore because I don't want to be put in that
situation.  If I cannot say anything good, perhaps I should not say anything at
all, which means I stay home!

Most sincerely,


__Kevin Salm__
LUCNY


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 18:45:08 GMT
Viewed: 
2295 times
  
In lugnet.events.brickfest, Larry Pieniazek wrote:
Here are the first few questions

Colors:

A:
Jake is answering the color qiuestion: We had to (see text) but we did not
communicate right. They are NOT coming back. but...

we are going to try to produce some old colors in bulk... 10000 bags of each of
several SKUa and when they are gone they are gone.


Well, at least we'll all have a chance to get at those 10,000 bags.

One question I've been wondering of and no mention was made of it(?) was what
will happen to 9V track?  Will they also be of the "when they are gone they are
gone"?

Adr.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Mon, 16 Feb 2004 18:45:49 GMT
Viewed: 
2857 times
  
<snipped>
Had I beed at BF PDX, I would have wanted to ask the following questions:

1.  How many staffers lost or will will lose their jobs as a result of • this
color chage fiasco??

I would be willing to bet not a single one.  The ones that will lose their
jobs are the line workers.  The first to go when a company runs into a
financial downturn.


I know if I were KKK, I would discharge the entire marketing team, the • research
team, and any outside firms or contractors involved with the color change
fiasco.  I would proabably also fire those who authorized this monstrous • mistake
and the engineers who developed the horrible new colors.


Could not agree with you more!

2.  How low are first-quarter sales in 2004 worldwide and how much is • attributed
to the color change disaster??  What is the expected finacial loss as a • result
of the color change??

Lego is a company that lacks any shred of the forsight it takes to see stuff
like this.  They will blindly proceed and then be astonished that there was
still a decline.  They brought back Galidor, that speaks for itself.

I know for myself, I spent close to 20K on Lego last year.  This may not be
a lot by some AFOL standards, but it sure seems stupid to me that this is
business Lego is willing to throw away without even thinking twice.  My
spending this year will be lucky to hit one tenth of that.  What I do buy
will not be new products but rather older stuff that I never had or want to
have again.


3.  Has anyone at Lego heard of Coca-Cola??  They tried to change their • formula,
lost huge amounts of money, and SWITCHED BACK to the original formula. • It
seems any lesson taught there has not been learned by anyone at TLC.


Coke must not be available in Billund.  :)

4.  Why has this color change NOT beem marketed??  IF it is such a good • thing,
such as "New and Improved Colors" then why is it not presented as such??

This lack of marketing and communication about a product change means to • me,
personally, that Lego is trying to sneak it in the back door.  Either • that, or
their marketing experts and consultants were asleep during Marketing 101.


I think this is exactly why the explanation being offered is so hard to
swallow.  It takes a phenomonal level of ignorance to handle something this
big in such a manner.  It is clear to me that KKK must put an aweful lot of
faith in a group of completely incompetant engineers in the design lab.

5.  How are AFOLS who put on public events suppoed to answer or comment on • the
color changes??

I know I only have NEGATIVE things to say about it, and as such may have • trouble
in future being diplomatic about it.  In a big way, I don't even want to • do
public events with Lego anymore because I don't want to be put in that
situation.  If I cannot say anything good, perhaps I should not say • anything at
all, which means I stay home!

You hit the nail on the head here Kevin, might as well stay home.  I could
not in any way support Lego on this particular issue.

Greg


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Mon, 16 Feb 2004 19:15:29 GMT
Viewed: 
3247 times
  
In lugnet.events.brickfest, Kevin Salm wrote:

snipped

I know I only have NEGATIVE things to say about it, and as such may have trouble
in future being diplomatic about it.  In a big way, I don't even want to do
public events with Lego anymore because I don't want to be put in that
situation.  If I cannot say anything good, perhaps I should not say anything at
all, which means I stay home!

Most sincerely,


__Kevin Salm__
LUCNY

Maybe public events are what we need to do most.

As you said, LEGO is doing a rather poor job getting word out to the public of
this color change.  I have told many of my cousin's kids if they buy a new set
with grey bricks it might not match what they have.

Events give us AFOLs who do these shows the opportunity to tell the public of
this screw up.  Right now, it appears only those who are on LUGNET and similar
sites are making our opinions expressed to LEGO.  But as for that kid looking at
the sets in a Target, TRU, wherever, he has no clue of this color change.  At
events or stores we can tell those kids (or better yet their parents!) what they
will get if they buy that new set.

Someone has to educate the consumer and if it's not LEGO or us, who will it be??

Adr.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 19:44:49 GMT
Viewed: 
2432 times
  
I wouldn't hold my breath for this to actually happen.  This sounds like
something to make us AFOL think they care about our concerns, but it will
never materialize.  I seem to remember something a while back about Lego
having too many SKU's already.

Besides, even on the slim chance it did happen, how long would they actually
be available?  Not to mention what kind of selection there would be.  Put
the same person in charge of this that came up with the new colors in the
first place and we will see a whole bunch of bulk packs of 1x2x5 and 2x4x3
bricks.

Greg

"Adrian Egli" <aegli@san.rr.com> wrote in message
news:Ht6xF8.sv@lugnet.com...
In lugnet.events.brickfest, Larry Pieniazek wrote:
Here are the first few questions

Colors:

A:
Jake is answering the color qiuestion: We had to (see text) but we did • not
communicate right. They are NOT coming back. but...

we are going to try to produce some old colors in bulk... 10000 bags of • each of
several SKUa and when they are gone they are gone.


Well, at least we'll all have a chance to get at those 10,000 bags.

One question I've been wondering of and no mention was made of it(?) was • what
will happen to 9V track?  Will they also be of the "when they are gone • they are
gone"?

Adr.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Mon, 16 Feb 2004 19:54:53 GMT
Viewed: 
3478 times
  
Problems is that if AFOL's took this approach, it would then be our fault
Lego continued to have a financial decline.  No doubt in my mind that is how
it would go down.  Clearly TLC has no intention of admitting the severity of
the color changes.

Greg

"Adrian Egli" <aegli@san.rr.com> wrote in message
news:Ht6ytt.97s@lugnet.com...
In lugnet.events.brickfest, Kevin Salm wrote:

snipped

I know I only have NEGATIVE things to say about it, and as such may have • trouble
in future being diplomatic about it.  In a big way, I don't even want to • do
public events with Lego anymore because I don't want to be put in that
situation.  If I cannot say anything good, perhaps I should not say • anything at
all, which means I stay home!

Most sincerely,


__Kevin Salm__
LUCNY

Maybe public events are what we need to do most.

As you said, LEGO is doing a rather poor job getting word out to the • public of
this color change.  I have told many of my cousin's kids if they buy a new • set
with grey bricks it might not match what they have.

Events give us AFOLs who do these shows the opportunity to tell the public • of
this screw up.  Right now, it appears only those who are on LUGNET and • similar
sites are making our opinions expressed to LEGO.  But as for that kid • looking at
the sets in a Target, TRU, wherever, he has no clue of this color change. • At
events or stores we can tell those kids (or better yet their parents!) • what they
will get if they buy that new set.

Someone has to educate the consumer and if it's not LEGO or us, who will • it be??

Adr.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Mon, 16 Feb 2004 19:54:59 GMT
Highlighted: 
(details)
Viewed: 
4013 times
  
In lugnet.lego, Adrian Egli wrote:
In lugnet.events.brickfest, Kevin Salm wrote:

Maybe public events are what we need to do most.

As you said, LEGO is doing a rather poor job getting word out to the public of
this color change.  I have told many of my cousin's kids if they buy a new set
with grey bricks it might not match what they have.

Events give us AFOLs who do these shows the opportunity to tell the public of
this screw up.  Right now, it appears only those who are on LUGNET and similar
sites are making our opinions expressed to LEGO.  But as for that kid looking at
the sets in a Target, TRU, wherever, he has no clue of this color change.  At
events or stores we can tell those kids (or better yet their parents!) what they
will get if they buy that new set.

Someone has to educate the consumer and if it's not LEGO or us, who will it be??

Adr.

This is actually a very valid point. We can make our own "marketing" campaign at
any public display. We (as AFOLs) can raise the issue that Lego has created. Be
as negative as you want to be. Tell kids that their old sets no longer are
“compatible” with the new sets. Tell them that they are wasting their money
buying new sets. Heck even point people to alternatives vs. buying new sets –
show them Bricklink as a way that they can buy old gray and brown colors. Get
the message out there! We can even do radio spots like "public service
announcements" -- maybe even getting on talk radio/TV and let them hear our
outcry!

In the manner that we can positively affect kid's opinions, we can just as
easily put a negative spin on their opinions.

Of course we don’t have to do this.
-mark


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 20:29:18 GMT
Viewed: 
2639 times
  
In lugnet.events.brickfest, Gregory Muri wrote:
I wouldn't hold my breath for this to actually happen.  This sounds like
something to make us AFOL think they care about our concerns, but it will
never materialize.  I seem to remember something a while back about Lego
having too many SKU's already.

Even if they made 10k bags of various parts, I can still see a small number of
people buying up HUGE quantities of the bags.  So we are still left wanting more
of the original colours.  Either way, the problem will be un-resolved.

*sigh*

-Bryan


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 20:59:13 GMT
Viewed: 
2645 times
  
You are absolutely right Bryan.  Look at what happened to the 4400 tubs that
came on S@H for a VERY short time.  A few BrickLink sellers were able to
order tons and many that would have liked a few missed out.  Availability of
classic grey and/or brown elements would be the same way.  Unless you were
lucky enough to see the announcement immediately AND you have a ton of spare
cash right then you miss out.

It would be really nice if Lego would do a pre-order process.  Buyers can
choose from the provided list of available elements and have 60 days to
place an order.  Pay by credit card to confirm the order.  Once that time
period has gone by, they would have a total number needed and would not have
to warehouse any additional inventory.  What would be even smarter would be
to offer certain things like 2x4 bricks in tub quantity.  Something like the
3303/4400/4107 size tub filled with 2x4's.  Offer this option in light grey,
dark grey and brown.  I know for me personally, getting a large stockpile of
these would be the best solution.  However, I am confident that nothing so
logical would be done.

Greg

"Bryan Wong" <green_paper@hotmail.com> wrote in message
news:Ht728u.u1x@lugnet.com...
In lugnet.events.brickfest, Gregory Muri wrote:
I wouldn't hold my breath for this to actually happen.  This sounds like
something to make us AFOL think they care about our concerns, but it • will
never materialize.  I seem to remember something a while back about Lego
having too many SKU's already.

Even if they made 10k bags of various parts, I can still see a small • number of
people buying up HUGE quantities of the bags.  So we are still left • wanting more
of the original colours.  Either way, the problem will be un-resolved.

*sigh*

-Bryan


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Mon, 16 Feb 2004 21:11:43 GMT
Viewed: 
3006 times
  
In lugnet.events.brickfest, Gregory Muri wrote:
   snipped
   Had I beed at BF PDX, I would have wanted to ask the following questions:

1. How many staffers lost or will will lose their jobs as a result of this color chage fiasco??

I would be willing to bet not a single one. The ones that will lose their jobs are the line workers. The first to go when a company runs into a financial downturn.

  
I know if I were KKK, I would discharge the entire marketing team, the research team, and any outside firms or contractors involved with the color change fiasco. I would proabably also fire those who authorized this monstrous mistake and the engineers who developed the horrible new colors.


Could not agree with you more!

   2. How low are first-quarter sales in 2004 worldwide and how much is attributed to the color change disaster?? What is the expected finacial loss as a result of the color change??

Lego is a company that lacks any shred of the forsight it takes to see stuff like this. They will blindly proceed and then be astonished that there was still a decline. They brought back Galidor, that speaks for itself.

I know for myself, I spent close to 20K on Lego last year. This may not be a lot by some AFOL standards, but it sure seems stupid to me that this is business Lego is willing to throw away without even thinking twice. My spending this year will be lucky to hit one tenth of that. What I do buy will not be new products but rather older stuff that I never had or want to have again.

  
3. Has anyone at Lego heard of Coca-Cola?? They tried to change their formula, lost huge amounts of money, and SWITCHED BACK to the original formula. It seems any lesson taught there has not been learned by anyone at TLC.


Coke must not be available in Billund. :)

   4. Why has this color change NOT beem marketed?? IF it is such a good thing, such as “New and Improved Colors” then why is it not presented as such??

This lack of marketing and communication about a product change means to me, personally, that Lego is trying to sneak it in the back door. Either that, or their marketing experts and consultants were asleep during Marketing 101.


I think this is exactly why the explanation being offered is so hard to swallow. It takes a phenomonal level of ignorance to handle something this big in such a manner. It is clear to me that KKK must put an aweful lot of faith in a group of completely incompetant engineers in the design lab.

   5. How are AFOLS who put on public events suppoed to answer or comment on the color changes??

I know I only have NEGATIVE things to say about it, and as such may have trouble in future being diplomatic about it. In a big way, I don’t even want to do public events with Lego anymore because I don’t want to be put in that situation. If I cannot say anything good, perhaps I should not say anything at all, which means I stay home!

You hit the nail on the head here Kevin, might as well stay home. I could not in any way support Lego on this particular issue.

Greg

I completely agree. I don’t think anyone at LEGO will lose their job for this. I also don’t think “that Lego was trying to sneak the color change in the back door”. This statement implies that they actually thought the color change was relevant to someone.

I DON’T THINK WE AFOLS ARE EVEN ON THEIR RADAR.

LEGO blissfully made the color change, thinking they were IMPROVING the colors. The company as whole is so totally unaware/unconcerned about us that it didn’t even cross their minds that people might be upset.

I commend Jake on his great efforts to educate TLG about AFOLs. But as he himself has said many times, it’s hard to get the battleship to turn. In the corporate giant’s mind, we are only 5% and we will always only be 5%. Even if TLG does consider us in future decisions, what’s the best we can hope for? 5% that’s what. 5% of any consideration will go to AFOL interests; in other words, TLG’s decision making process will, at its core, be exactly like it is now. The best we can hope for is more polite damage control, i.e. maybe the company will have enough consideration/respect for us to tell us in advance about the new improved change in the brick dimensions or the new improved stud shape/separation or the discontinuation of ...

“Everybody goes home happy!”

I wish. :(

-WWWally


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Mon, 16 Feb 2004 21:38:53 GMT
Viewed: 
3006 times
  
It would be more accurately stated:

Nobody goes home happy!

How could anyone possibly go home happy when the answer is TOUGH, maybe we
will offer some limited availability elements but after that too bad we
could are less.

It is wholly and completely depressing to think about what a Classic Space
Legend would look like in the new colors.  What is worse is the thought of
having to pass on buying it just because of the defective parts colors.
Heck by then bricks are likely not to have any sharp corners or edges
because they look better.  What is to say that we can soon expect to see
bricks that are no longer compatable with older parts?

Greg

"WWWally" <wally-SPAMMEwally@erolsNOT.com> wrote in message
news:Ht747J.18Eu@lugnet.com...
In lugnet.events.brickfest, Gregory Muri wrote:
<snipped>
Had I beed at BF PDX, I would have wanted to ask the following • questions:

1.  How many staffers lost or will will lose their jobs as a result of • this
color chage fiasco??

I would be willing to bet not a single one.  The ones that will lose • their
jobs are the line workers.  The first to go when a company runs into a
financial downturn.


I know if I were KKK, I would discharge the entire marketing team, the
research team, and any outside firms or contractors involved with the • color
change fiasco.  I would proabably also fire those who authorized this
monstrous mistake and the engineers who developed the horrible new • colors.


Could not agree with you more!

2.  How low are first-quarter sales in 2004 worldwide and how much is
attributed to the color change disaster??  What is the expected • finacial loss
as a result of the color change??

Lego is a company that lacks any shred of the forsight it takes to see • stuff
like this.  They will blindly proceed and then be astonished that there • was
still a decline.  They brought back Galidor, that speaks for itself.

I know for myself, I spent close to 20K on Lego last year.  This may not • be
a lot by some AFOL standards, but it sure seems stupid to me that this • is
business Lego is willing to throw away without even thinking twice.  My
spending this year will be lucky to hit one tenth of that.  What I do • buy
will not be new products but rather older stuff that I never had or want • to
have again.


3.  Has anyone at Lego heard of Coca-Cola??  They tried to change their
formula, lost huge amounts of money, and SWITCHED BACK to the original
formula. It seems any lesson taught there has not been learned by • anyone at
TLC.


Coke must not be available in Billund.  :)

4.  Why has this color change NOT beem marketed??  IF it is such a good
thing, such as "New and Improved Colors" then why is it not presented • as
such??

This lack of marketing and communication about a product change means • to me,
personally, that Lego is trying to sneak it in the back door.  Either • that,
or their marketing experts and consultants were asleep during Marketing • 101.


I think this is exactly why the explanation being offered is so hard to
swallow.  It takes a phenomonal level of ignorance to handle something • this
big in such a manner.  It is clear to me that KKK must put an aweful lot • of
faith in a group of completely incompetant engineers in the design lab.

5.  How are AFOLS who put on public events suppoed to answer or comment • on
the color changes??

I know I only have NEGATIVE things to say about it, and as such may • have
trouble in future being diplomatic about it.  In a big way, I don't • even want
to do public events with Lego anymore because I don't want to be put in • that
situation.  If I cannot say anything good, perhaps I should not say • anything
at all, which means I stay home!

You hit the nail on the head here Kevin, might as well stay home.  I • could
not in any way support Lego on this particular issue.

Greg

I completely agree.  I don't think anyone at LEGO will lose their job for • this.
I also don't think "that Lego was trying to sneak the color change in the • back
door".  This statement implies that they actually thought the color change • was
relevant to someone.

[I DON'T THINK WE AFOLS ARE EVEN ON THEIR RADAR.]

LEGO blissfully made the color change, thinking they were IMPROVING the • colors.
The company as whole is so totally unaware/unconcerned about us that it • didn't
even {cross their minds} that people might be upset.

I commend Jake on his great efforts to educate TLG about AFOLs.  But as he
himself has said many times, it's hard to get the battleship to turn.  In • the
corporate giant's mind, we are only 5% and we will always only be 5%. • Even if
TLG does consider us in future decisions, what's the best we can hope for? • _5%_
that's what.  5% of any consideration will go to AFOL interests;  in other
words, TLG's decision making process will, at its core, be exactly like it • is
now.  The best we can hope for is more polite damage control, i.e. maybe • the
company will have enough consideration/respect for us to tell us in • advance
about the new improved change in the brick dimensions or the new improved • stud
shape/separation or the discontinuation of ...

"Everybody goes home happy!"

I wish. :(

-WWWally


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Mon, 16 Feb 2004 22:12:23 GMT
Viewed: 
2721 times
  
In lugnet.events.brickfest, Gregory Muri wrote:
It would be really nice if Lego would do a pre-order process.  Buyers can
choose from the provided list of available elements and have 60 days to
place an order.  Pay by credit card to confirm the order.  Once that time
period has gone by, they would have a total number needed and would not have
to warehouse any additional inventory.  What would be even smarter would be
to offer certain things like 2x4 bricks in tub quantity.  Something like the
3303/4400/4107 size tub filled with 2x4's.  Offer this option in light grey,
dark grey and brown.  I know for me personally, getting a large stockpile of
these would be the best solution.  However, I am confident that nothing so
logical would be done.

Now THAT would be a pleasant surprise.  I've brought up such an idea briefly
before, but like you said, it won't be very likely.

Even if they had a minimum order amount, that wouldn't be too much of a problem
when groups can combine their orders to reach that minimum.  It's not like we're
asking for any part in any colour, but instead just for a list of available
elements and colours in truly bulk quantities (and prices, hopefully).

-Bryan


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Mon, 16 Feb 2004 23:22:34 GMT
Viewed: 
4246 times
  
In lugnet.lego, Mark Rideout wrote:
In lugnet.lego, Adrian Egli wrote:
In lugnet.events.brickfest, Kevin Salm wrote:

Maybe public events are what we need to do most.

As you said, LEGO is doing a rather poor job getting word out to the public of
this color change.  I have told many of my cousin's kids if they buy a new set
with grey bricks it might not match what they have.

Events give us AFOLs who do these shows the opportunity to tell the public of
this screw up.  Right now, it appears only those who are on LUGNET and similar
sites are making our opinions expressed to LEGO.  But as for that kid looking at
the sets in a Target, TRU, wherever, he has no clue of this color change.  At
events or stores we can tell those kids (or better yet their parents!) what they
will get if they buy that new set.

Someone has to educate the consumer and if it's not LEGO or us, who will it be??

Adr.


This is a very good idea and it does work.

I have informed many people in the Lego aisles of many stores about the color
change. Many of them leave without purchasing anything, or they just decide to
buy the MB. Not all of them care. But I feel it is my duty to inform every
person I come in contact with in those aisles about this.

The last child I purchased sets for wanted me to take every one of them back to
the store. He is 8 years of age. But as soon as he opened the first new set, he
noticed that the colors did not match. I ended up taking $300.00 worth of Lego
sets back to TRU to exchange for older sets. He is a happy 8 year old now.

So, informing the general public does work. Not always, as I said, but if this
case of corporate stupidity hurts them enough, they may have no choice but to
reverse the decision.

Enough said,

Steven Weiser


Subject: 
Confronting the public in the aisles (was Re: General session Q&A)
Newsgroups: 
lugnet.lego
Date: 
Mon, 16 Feb 2004 23:37:27 GMT
Viewed: 
4569 times
  
In lugnet.lego, Steven D. Weiser wrote:
I have informed many people in the Lego aisles of many stores about the
color change. Many of them leave without purchasing anything,

Do you find that they they just nod politely, smile feebly, and then start to
back away slowly, without making any sudden moves which might alarm you?


Cheers

Richie Dulin


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 00:18:25 GMT
Viewed: 
3639 times
  
In lugnet.lego, Gregory Muri wrote:
Problems is that if AFOL's took this approach, it would then be our fault
Lego continued to have a financial decline.  No doubt in my mind that is how
it would go down.  Clearly TLC has no intention of admitting the severity of
the color changes.

Greg


I wouldn't like to see TLC going down but, what else would it take to them to go
back on this issue?? (Once they can't hear us...)

Paulo Renato


Subject: 
Re: Confronting the public in the aisles (was Re: General session Q&A)
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 00:53:50 GMT
Viewed: 
4397 times
  
In lugnet.lego, Richie Dulin wrote:
In lugnet.lego, Steven D. Weiser wrote:
I have informed many people in the Lego aisles of many stores about the
color change. Many of them leave without purchasing anything,

Do you find that they they just nod politely, smile feebly, and then start to
back away slowly, without making any sudden moves which might alarm you?


Cheers

Richie Dulin

Actually, most of them have given me that"huh? Why would the Lego company do
something so stupid after all these years" look.

Some do just give that "yeah, whatever" look.

But no one has ever fainted from the disbelief after being told. Well, not
including me anyway.

Steve


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Tue, 17 Feb 2004 00:54:41 GMT
Viewed: 
3204 times
  
In lugnet.events.brickfest, Walter Walters wrote:
   In lugnet.events.brickfest, Gregory Muri wrote:
   snipped
   Had I beed at BF PDX, I would have wanted to ask the following questions:

1. How many staffers lost or will will lose their jobs as a result of this color chage fiasco??

I would be willing to bet not a single one. The ones that will lose their jobs are the line workers. The first to go when a company runs into a financial downturn.

  
I know if I were KKK, I would discharge the entire marketing team, the research team, and any outside firms or contractors involved with the color change fiasco. I would proabably also fire those who authorized this monstrous mistake and the engineers who developed the horrible new colors.


Could not agree with you more!

   2. How low are first-quarter sales in 2004 worldwide and how much is attributed to the color change disaster?? What is the expected finacial loss as a result of the color change??

Lego is a company that lacks any shred of the forsight it takes to see stuff like this. They will blindly proceed and then be astonished that there was still a decline. They brought back Galidor, that speaks for itself.

I know for myself, I spent close to 20K on Lego last year. This may not be a lot by some AFOL standards, but it sure seems stupid to me that this is business Lego is willing to throw away without even thinking twice. My spending this year will be lucky to hit one tenth of that. What I do buy will not be new products but rather older stuff that I never had or want to have again.

  
3. Has anyone at Lego heard of Coca-Cola?? They tried to change their formula, lost huge amounts of money, and SWITCHED BACK to the original formula. It seems any lesson taught there has not been learned by anyone at TLC.


Coke must not be available in Billund. :)

   4. Why has this color change NOT beem marketed?? IF it is such a good thing, such as “New and Improved Colors” then why is it not presented as such??

This lack of marketing and communication about a product change means to me, personally, that Lego is trying to sneak it in the back door. Either that, or their marketing experts and consultants were asleep during Marketing 101.


I think this is exactly why the explanation being offered is so hard to swallow. It takes a phenomonal level of ignorance to handle something this big in such a manner. It is clear to me that KKK must put an aweful lot of faith in a group of completely incompetant engineers in the design lab.

   5. How are AFOLS who put on public events suppoed to answer or comment on the color changes??

I know I only have NEGATIVE things to say about it, and as such may have trouble in future being diplomatic about it. In a big way, I don’t even want to do public events with Lego anymore because I don’t want to be put in that situation. If I cannot say anything good, perhaps I should not say anything at all, which means I stay home!

You hit the nail on the head here Kevin, might as well stay home. I could not in any way support Lego on this particular issue.

Greg

I completely agree. I don’t think anyone at LEGO will lose their job for this. I also don’t think “that Lego was trying to sneak the color change in the back door”. This statement implies that they actually thought the color change was relevant to someone.

I DON’T THINK WE AFOLS ARE EVEN ON THEIR RADAR.

LEGO blissfully made the color change, thinking they were IMPROVING the colors. The company as whole is so totally unaware/unconcerned about us that it didn’t even cross their minds that people might be upset.

I commend Jake on his great efforts to educate TLG about AFOLs. But as he himself has said many times, it’s hard to get the battleship to turn. In the corporate giant’s mind, we are only 5% and we will always only be 5%. Even if TLG does consider us in future decisions, what’s the best we can hope for? 5% that’s what. 5% of any consideration will go to AFOL interests; in other words, TLG’s decision making process will, at its core, be exactly like it is now. The best we can hope for is more polite damage control, i.e. maybe the company will have enough consideration/respect for us to tell us in advance about the new improved change in the brick dimensions or the new improved stud shape/separation or the discontinuation of ...


My thinking on this was even broader than just AFOL’s. I was thinking of the lack of marketing to the masses.

When laundry detergent or toothpaste or automobiles or shampoo or razors or pizza are changed, the marketing departments and advertising agencies involved always ramp up huge campains claiming “NEW AND IMPROVED” etc. Each small change commands gigantic expenditures for new packaging, new advertising, and the like. They get the word out.

Otherwise, what is the point to the “improvement” if no one knows about it? When I referred to sleeping during Marketing 101, I referred to the missed opportunity to promote products and their “NEW AND IMPROVED” status.

You are right that marking and promotion of Lego brand products does not target AFOL’s and I am not sure it ever will or even needs to. We don’t need to be enticed into buying Lego products, we do it anyway. Or at least we did until this color change disaster.

Kevin Salm


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 01:02:05 GMT
Viewed: 
4298 times
  
In lugnet.lego, Mark Rideout wrote:
In lugnet.lego, Adrian Egli wrote:
In lugnet.events.brickfest, Kevin Salm wrote:

Maybe public events are what we need to do most.

As you said, LEGO is doing a rather poor job getting word out to the public of
this color change.  I have told many of my cousin's kids if they buy a new set
with grey bricks it might not match what they have.

Events give us AFOLs who do these shows the opportunity to tell the public of
this screw up.  Right now, it appears only those who are on LUGNET and similar
sites are making our opinions expressed to LEGO.  But as for that kid looking at
the sets in a Target, TRU, wherever, he has no clue of this color change.  At
events or stores we can tell those kids (or better yet their parents!) what they
will get if they buy that new set.

Someone has to educate the consumer and if it's not LEGO or us, who will it be??

Adr.

This is actually a very valid point. We can make our own "marketing" campaign
at any public display. We (as AFOLs) can raise the issue that Lego has
created. Be as negative as you want to be.

~~snip~~

It is NOT my intention or goal to be negative.  TLC does NOT need my help to
ruin their brand image.  They have proven they can do it all by themselves.

As evidence, TLC threw out a perfectly good 25-year old trademark when they
stopped using the name DUPLO for their preschool products.  The name Explore, as
someone else pointed on on Lugnet several weeks ago, sounds like a program  on
your computer, not a building toy by Lego.  I will never understand the
marketing 'genius' behind that ill-fated decision.  Someone should be taken out
back and shot to the death for that one, IMO.

__Kevin Salm__


PS.  I am happy to report that the latest batch of packaging for Explore
products is now dual-branded.  The Duplo name and logo have proudly returned.
Finally, someone at TLC got some sense!


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 01:06:26 GMT
Viewed: 
4462 times
  
That is just it Kevin, nobody at Lego got any sense.  They just responded to
the one and only thing that corporate robots instantly respond to.  The loss
of money, especially on the scale that Lego did last year, is a powerful
thing.  It will likely take a much bigger loss than 2003 for them to change
back this color fiasco.

Greg

"Kevin Salm" <kdsalm@dreamscape.com> wrote in message
news:Ht7EvH.u6B@lugnet.com...
In lugnet.lego, Mark Rideout wrote:
In lugnet.lego, Adrian Egli wrote:
In lugnet.events.brickfest, Kevin Salm wrote:

Maybe public events are what we need to do most.

As you said, LEGO is doing a rather poor job getting word out to the • public of
this color change.  I have told many of my cousin's kids if they buy a • new set
with grey bricks it might not match what they have.

Events give us AFOLs who do these shows the opportunity to tell the • public of
this screw up.  Right now, it appears only those who are on LUGNET and • similar
sites are making our opinions expressed to LEGO.  But as for that kid • looking at
the sets in a Target, TRU, wherever, he has no clue of this color • change.  At
events or stores we can tell those kids (or better yet their parents!) • what they
will get if they buy that new set.

Someone has to educate the consumer and if it's not LEGO or us, who • will it be??

Adr.

This is actually a very valid point. We can make our own "marketing" • campaign
at any public display. We (as AFOLs) can raise the issue that Lego has
created. Be as negative as you want to be.

~~snip~~

It is NOT my intention or goal to be negative.  TLC does NOT need my help • to
ruin their brand image.  They have proven they can do it all by • themselves.

As evidence, TLC threw out a perfectly good 25-year old trademark when • they
stopped using the name DUPLO for their preschool products.  The name • Explore, as
someone else pointed on on Lugnet several weeks ago, sounds like a program • on
your computer, not a building toy by Lego.  I will never understand the
marketing 'genius' behind that ill-fated decision.  Someone should be • taken out
back and shot to the death for that one, IMO.

__Kevin Salm__


PS.  I am happy to report that the latest batch of packaging for Explore
products is now dual-branded.  The Duplo name and logo have proudly • returned.
Finally, someone at TLC got some sense!


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 01:09:03 GMT
Viewed: 
3587 times
  
In lugnet.lego, Paulo Renato wrote:
In lugnet.lego, Gregory Muri wrote:
Problems is that if AFOL's took this approach, it would then be our fault
Lego continued to have a financial decline.  No doubt in my mind that is how
it would go down.  Clearly TLC has no intention of admitting the severity of
the color changes.

Greg


I wouldn't like to see TLC going down but, what else would it take to them to go
back on this issue?? (Once they can't hear us...)

Paulo Renato

I think it would be interesting to know just how much each and every AFOL spends
each week/month/year on Lego. Just to try to gauge how much in potential lost
sales the company would incure. Would it be significant?
Have any Bricklink stores curbed their spending? I know they buy dozens or more
sets at a time.

For instance, I know I spent just over $11,000.00 last year. Most of that was
spent at the retail level, but not at retail prices. HAIL, the clearance sale.
A smaller amount was spent on the secondary market such as BL and evilbay.

Now I realize not everyone here is just going to stop buying new sets because of
the color change. I for one will not be buying any new sets. Well, until they
are 75% off.

Steve


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 01:57:47 GMT
Viewed: 
4861 times
  
In lugnet.lego, Gregory Muri wrote:
   That is just it Kevin, nobody at Lego got any sense. They just responded to the one and only thing that corporate robots instantly respond to. The loss of money, especially on the scale that Lego did last year, is a powerful thing. It will likely take a much bigger loss than 2003 for them to change back this color fiasco.

Greg



See... I disagree with you on this point. The poor sales of 2004 will have nothing to do with color change. We, the AFOLs may cease buying because of this fact, but that is a drop in the bucket of problems, a mere 5% loss in a world of hurt for TLG.

To h@#$ with the color change, let’s say it never happened. OK, now look at the product lines for what they are. They’re action figures. There is no building or creativity.

The New Castle (Big Figs): Galidor Redux. (OK, so maybe not as bad as Galidor, but still a far cry from LEGO’s core values)

The New Castle (Minifig): Can You Say Playing Our Children For Imbeciles?

Make & Create - Creator: Closest to Core Value We Have

Make & Create - Designer: Nothing But Specialized Bits and Bobs (To me, these sets are equivalent to selling an older bucket with nothing but Antennae and Radar Dishes; wonderful for the collector, wonderful for flashy factor, horrid for creativity without basic bricks to augment)

Make & Create - Technical Wonders: A Beast Slain (This is the carcass of what LEGO Technic used to be. Not a studded beam in sight, not a Technic trademark look at all.)


Racers: The This-Theme-Should-Have-Been-Killed-Long-Ago Theme (Again, great for a collector adding to a collection, horrid for a child just starting one. I also have a big question about the K’nex construction of the RC Cars.)

Alpha Team - Arctic: The Award Winner for Closest to LEGO Core Values (The transformations really show what LEGO is about: Transience and Change)

Spiderman: Dumbing Down The License and Tossing Bones (compare the lamppost and hydrant in 4853 with last year’s models. Complexity wise, they are down the tubes. Add to this the 4+ sets based on a movie rated PG-13 and a decidedly realistically violent comic. “Train Rescue” is a bone to say that Train is still alive in Town, other than Potter.)

Bionicle: Et Tu, Technic. (Bionicle, IMHO, was the rifle blast that killed traditional Technic, and the new sets are just the final nails in the coffins.

Color Change Aside, TLG can’t blame this years losses on 5% of the market. When they lose this next year, the blood isn’t on the Color R&D Workers’ hands, but rather the Set Designers and Management who have killed the brand’s creativity by failing to CHALLENGE today’s children, instead, feeding them cookie cutter fads and nothing else.

The color revert will never occur. There are far bigger problems at hand.

-John Rudy


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Tue, 17 Feb 2004 02:21:36 GMT
Viewed: 
2787 times
  
In lugnet.events.brickfest, Kevin Salm wrote:

3.  Has anyone at Lego heard of Coca-Cola??  They tried to change their
formula, lost huge amounts of money, and SWITCHED BACK to the original
formula.  It seems any lesson taught there has not been learned by anyone
at TLC.

This isn't necessarily true, but it's got some good parallels.  Popular wisdom
holds that Coca-Cola pretended to change their formula to be more "Pepsi-like,"
then staged giant well-publicized "protests" against themselves.  They got a
couple months of huge publicity about how great the original formula tasted, and
how foul the Pepsi taste was.

After a suitable period, they brought back "Classic" Coke, which was similar to
the original formula but with several ingredients replaced with cheaper
substitutes, most notably replacing sucrose with fructose.  If you have some old
original-formula Cokes and can compare the taste with the new "Classic" Cokes,
the quality difference is immediately obvious.  "New Coke" was a ruse to
disguise the formula change and get massive publicity as a side benefit.

(The popularity of this story has generated enough negative PR that Coke has
started mixing small amounts of sucrose back into the formula so that they can
include "fructose and/or sucrose" on the ingredients list.)

Whether or not New Coke was a brilliant marketing ploy or just the world's
luckiest mistake, Classic Coke's comeback against Pepsi in 1986 was nothing
short of unbelievable, and I can easily imagine some Lego marketeer thinking
it'd be clever to try and duplicate it.  Destroy the most basic-utility Lego
colors, replace them with Mega Bloks versions, and wait for the fans to freak
out.  Pray for at least a couple of good anti-New-Lego protest rallies in the
spirit of 1985, get a bunch of publicity about the greatness of original Lego
was and the foulness of Mega Bloks.  After a prudent delay, some prominent exec
steps forward and admits that they underestimated humanity's deep and abiding
emotional attachment to classic Lego; classic colors are brought back, the world
rejoices, Lego sales rebound, Mega Bloks is crushed, marketing gets a high-five,
and carte blanche is issued to degrade quality in all other areas because
everyone's too busy focusing on the color to notice.

This theory is more than a little far-fetched, since the last decade tends to
refute the idea that this level of thought goes into their corporate decisions.
But it's a lot more attractive to me than the only alternative theory, which is
that Lego actively hates its fans and acts purely out of a malicious desire to
cause pain and suffering in its customer base.  Either way, the New Coke
precedent shows that it's in the best interest of ourselves and the company to
go nuts and be as vocal as possible in our protest of the changes.  Especially
if we remember to sneak in frequent interjections about how much Mega Bloks
suck.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 05:18:17 GMT
Viewed: 
5671 times
  
In lugnet.lego, John M. Rudy wrote:
   In lugnet.lego, Gregory Muri wrote:
   That is just it Kevin, nobody at Lego got any sense. They just responded to the one and only thing that corporate robots instantly respond to. The loss of money, especially on the scale that Lego did last year, is a powerful thing. It will likely take a much bigger loss than 2003 for them to change back this color fiasco.

Greg



See... I disagree with you on this point. The poor sales of 2004 will have nothing to do with color change. We, the AFOLs may cease buying because of this fact, but that is a drop in the bucket of problems, a mere 5% loss in a world of hurt for TLG.

a few idle remarks from the peanut gallery

Many (most ?) AFOLs buy at clearance. Because certain AFOLs stop buying at clearance, doesn’t mean that the stuff will just sit there and go unsold forever. Some clearanced stuff moves back up the food chain to EB, some to BL, and some to places like flea markets. That one destination decides to boycott, will have little or no effect on the parent 2-years hence trying to find that discontinued (and needed) set which WM, KM, TRU, Target (et al) have dumped to clearance. They will buy *that* set because the kid wants it. The stuff will still most likely percolate thru the food chain, just that AFOLs won’t be taking so much from the ‘clearance’ buffet. (and we are 6-12-18 months from when the new colors actually make it to clearance.)

   To h@#$ with the color change, let’s say it never happened. OK, now look at the product lines for what they are. They’re action figures. There is no building or creativity.

The New Castle (Big Figs): Galidor Redux. (OK, so maybe not as bad as Galidor, but still a far cry from LEGO’s core values)

The New Castle (Minifig): Can You Say Playing Our Children For Imbeciles?

I still prefer the term ‘Castleonicle’. Bionicle has won the battle for hearts of minds of many of the primary target audience, now TLC is trying to work the same magic with Castle. It may be heresy to some, but it may be a smart move to others.

Ray


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 07:14:44 GMT
Viewed: 
4414 times
  
In lugnet.lego, Mark Rideout wrote:
This is actually a very valid point. We can make our own "marketing" campaign at
any public display. We (as AFOLs) can raise the issue that Lego has created. Be
as negative as you want to be. Tell kids that their old sets no longer are
“compatible” with the new sets.

Wow.  You mean all of a sudden the bricks stopped fitting together?  You mean
all of a sudden the new dark gray can't be used with the old blue, red, and
black?  Do the new gray bricks actually REPEL the old gray colors?

Amazing!  I didn't know that!


... Tell them that they are wasting their money
buying new sets.

Wow!  You mean if they buy a $10 Alpha Team set, it isn't actually worth $10?
Fascinating!

If they buy ANOTHER, $20 World City set, the two together are *ACTUALLY*
*WORTHLESS*, and whatever they buy next year *ACTUALLY* *WILL* *NOT*
*INTERCONNECT* with what they bought this year?

Wow!  Incredible revelations abound!


... Heck even point people to alternatives vs. buying new sets –
show them Bricklink as a way that they can buy old gray and brown colors.

Wow!  You mean the average buyer in the aisles of Toys R Us - say, for example,
Grandma buying a burthday gift for Johnny - would actually respond positively to
the suggestion of going to website, and buying some nice dog-chewed light grey
(that's CLASSIC LIGHT GRAY (c)2004 ANAL-RETENTIVE LEGO FANS, INC.) 1x2s, in lots
of 50 or more, would be a g-r-r-R-REAT alternative to picking up a nice colorful
World City boxed set for Johnny?


... Get
the message out there! We can even do radio spots like "public service
announcements" -- maybe even getting on talk radio/TV and let them hear our
outcry!

NPR is waiting!


In the manner that we can positively affect kid's opinions, we can just as
easily put a negative spin on their opinions.

Of course we don’t have to do this.

You mean you *don't* have to lie to Lego consumers?  Yay!

No wonder most large companies considers most AFOToys opinions to be worthless.
Turns out they actually are!

Kevin


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 12:42:05 GMT
Viewed: 
4482 times
  
In lugnet.lego, Kevin Johnston wrote:
In lugnet.lego, Mark Rideout wrote:
In the manner that we can positively affect kid's opinions, we can just as
easily put a negative spin on their opinions.

Of course we don’t have to do this.

You mean you *don't* have to lie to Lego consumers?  Yay!

No wonder most large companies considers most AFOToys opinions to be worthless.
Turns out they actually are!

I am so with you on this one Kevin. AFOLs with big collections and intentions of
building very special MOCs are a totally different consumer to the average kid
or parent buying Lego.

A lot of the AFOLs here are annoyed about losing the opportunity to buy more
bricks in some useful colours. That's reasonable.

TLC has made some mistakes in the past. Some of them were "called" accurately by
AFOLs (such as Duplo->Explorer) and others were not (Bionicle). And some sets
which were applauded by AFOLs have probably not been a runaway success for TLC.
This is also reasonable.

Its bordering on reasonable to imagine a flawed focus group process to validate
the new colors.

But its not reasonable to assume that the needs, wants and tastes of a kid or
parent are anything like that of an AFOL.

Kids don't have as many bricks in their collection, so less they have less
"investment" in the old colors.
Kids aren't planning on artistic or accurate MOCs like AFOLs.
Kids may actually like the new brighter colours better.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Tue, 17 Feb 2004 14:26:39 GMT
Viewed: 
3316 times
  
"Kevin Salm" <kdsalm@dreamscape.com> wrote in message
news:Ht7EJ5.s62@lugnet.com...

[ ... snipped ... ]


When laundry detergent or toothpaste or automobiles or shampoo or razors • or
pizza are changed, the marketing departments and advertising agencies • involved
always ramp up huge campains claiming "NEW AND IMPROVED" etc.  Each small • change
commands gigantic expenditures for new packaging, new advertising, and the • like.
They get the word out.


[ ... snipped ... ]

Did TLC make a big splash about the color change at the Toy Fair this past
weekend?  If the change really is for the reasons which Jake outlined then I
would expect TLC would be disclosing and promoting it at the Toy Fair and be
actievely hyping it to their retail customers.

Does anyone know if it was even mentioned at the Toy Fair?

Mike


--
Mike Walsh - mike_walsh at mindspring.com
http://www.ncltc.cc - North Carolina LEGO Train Club
http://www.carolinatrainbuilders.com - Carolina Train Builders
http://www.bricklink.com/store.asp?p=mpw - CTB/Brick Depot


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 15:20:39 GMT
Viewed: 
5221 times
  
In lugnet.lego, Kevin Johnston wrote:

(snip)

Very harsh/sarcastic tone, Kevin(1) but I have to agree with the substance. I do
not like the color change one bit but I don't see myself standing in aisles
telling people not to buy stuff!

The bricks still interlock, people.

We can suggest that LEGO did this wrong, that they should have
researched/marketed/communicated (internally/externally) better... but actively
trying to drive sales to competitors?

That just seems excessively harsh to me. This whole thread seems a bit strident,
actually. Any chance for a bit calmer approach, people?

I have lots more to say about this and other topics but am still trying to dig
out from under. I am going to try to reconstruct from memory the questions and
answers that I lost, unless someone else with better memory does it first...

1 - kinda goes hand in hand with some of the other very harsh tones used by
others in this thread, I guess... so I'm not actually complaining, just
remarking.


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 15:40:49 GMT
Viewed: 
5037 times
  
In lugnet.lego, Larry Pieniazek wrote:

Very harsh/sarcastic tone, Kevin(1) but I have to agree with the substance. I do
not like the color change one bit but I don't see myself standing in aisles
telling people not to buy stuff!

The bricks still interlock, people.


Having seen the new colours for the first time when I got out here, I have to
agree.  Yes, the colours changed.  Yes, I would prefer if they had stayed the
same.  No, the world has not come to a crashing halt because of it.

Will I buy "new" (post 2003) lego?  Yes.  Will this affect what I purchase?  Not
much, I don't think.  Will this affect what I build?  No, because I have enough
bricks that it is getting to be excessive for me to purchase more without a
project in mind anyway.

YMMV, but I don't find this the end of the world.  I already have several
variant colours in my bins, and don't worry TOO much about it.

James Powell

(and thanks Lar++ for trying to transcribe for those of us who could not attend
BF PDX -we live in a inperfect world, and sometimes stuff happens...)


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.lego
Date: 
Tue, 17 Feb 2004 16:48:23 GMT
Viewed: 
4996 times
  
In lugnet.lego, Larry Pieniazek wrote:
In lugnet.lego, Kevin Johnston wrote:

(snip)

Very harsh/sarcastic tone, Kevin(1) but I have to agree with the substance. I do
not like the color change one bit but I don't see myself standing in aisles
telling people not to buy stuff!

The bricks still interlock, people.

We can suggest that LEGO did this wrong, that they should have
researched/marketed/communicated (internally/externally) better... but actively
trying to drive sales to competitors?

That just seems excessively harsh to me. This whole thread seems a bit strident,
actually. Any chance for a bit calmer approach, people?

I have lots more to say about this and other topics but am still trying to dig
out from under. I am going to try to reconstruct from memory the questions and
answers that I lost, unless someone else with better memory does it first...

1 - kinda goes hand in hand with some of the other very harsh tones used by
others in this thread, I guess... so I'm not actually complaining, just
remarking.

I do not, and have not, in any way, shape, or form, told people not to buy the
new sets. I do not even mention compatability because that is not an issue. I
simply tell them that the colors will not match previously purchased sets and
leave them to their own volition.

I have never mentioned to anyone in the aisles my personal distaste of the new
colors. With the exception of the manager at KB.

Steven Weiser


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest
Date: 
Tue, 17 Feb 2004 19:18:28 GMT
Viewed: 
2601 times
  
In lugnet.events.brickfest, Frank Filz wrote:
In lugnet.events.brickfest, Larry Pieniazek wrote:
Q: Nik Pieniazek: Skin tones, saw them in HP? The brickswest Q&A said only real
people get skin tones...
A: yes, HP has skin tones... we thought long and hard about this at NBA time...
We do not yellow to mean white. We want it to be generic. So ANY thing with a
real person, or a character will be flesh tone... but alpha team and world city
will be skin tones... duplo has had skin tones, remember.

One thing to add to this, Jake passed around a couple of the new Harry Potter
minifigs. This was the extent of the "new set revealing" that was done. I
suspect we will not see as much of the new set revealing. In one way it's a
bummer to not get to see a new set in person. On the other hand, this revealing
has been replaced with much more open previews hosted by various fan sites,
which provides an opportunity to see more sets, and for all of us to see them.

Frank

I had dinner with Jake Sunday night, he said there is a new set that he *really*
wanted to premier at Brickfest PDX, but it didn't work out.  He gave zero
indications as to what type or what theme set it was, but he says it is really a
great set and we'll like it when it is released.

It was kind of funny, I could see he was frustrated at not being able to tell us
more -- so I'm guessing it *is* a pretty amazing set.  Time will tell!

JohnG, GMLTC


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Tue, 17 Feb 2004 20:16:48 GMT
Viewed: 
2977 times
  

3.  Has anyone at Lego heard of Coca-Cola??  They tried to change their formula,
lost huge amounts of money, and SWITCHED BACK to the original formula.      It
seems any lesson taught there has not been learned by anyone at TLC.


Actually the Coca-Cola formula has changed many times over the years (for
example they switched from sugar to corn syrup when sugar prices went up)  and
only the New Coke was advertised.




4.  Why has this color change NOT been marketed??  IF it is such a good thing,
such as "New and Improved Colors" then why is it not presented as such??

This lack of marketing and communication about a product change means to me,
personally, that Lego is trying to sneak it in the back door.  Either that, or
their marketing experts and consultants were asleep during Marketing 101.


Just like Coke does not advertise its minor changes than LEGO does not advertise
its minor color changes.

By the way Lego has changed color a number of times in the past (although I am
not sure whether some of those changes were due to quality control issues or
actual concious changes) The only reason I think it is such a big deal now is
that the colors they did change are the most commonly used by MOC builders.


Bartek


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Tue, 17 Feb 2004 20:33:06 GMT
Viewed: 
3426 times
  
  
I commend Jake on his great efforts to educate TLG about AFOLs. But as he himself has said many times, it’s hard to get the battleship to turn. In the corporate giant’s mind, we are only 5% and we will always only be 5%. Even if TLG does consider us in future decisions, what’s the best we can hope for? 5% that’s what. 5% of any consideration will go to AFOL interests; in other words, TLG’s decision making process will, at its core, be exactly like it is now. The best we can hope for is more polite damage control, i.e. maybe the company will have enough consideration/respect for us to tell us in advance about the new improved change in the brick dimensions or the new improved stud shape/separation or the discontinuation of ...


Any company that disregards %5 of its customers is bound to lose money - for excample the Lego Company;)

If I told my boss “ups I made one of our wells blow up, but it was only %5 of our revenues” I would be fired so fast I would not know what hit me.

Bartek


Subject: 
Re: General session Q&A
Newsgroups: 
lugnet.events.brickfest, lugnet.lego
Date: 
Fri, 20 Feb 2004 05:38:50 GMT
Highlighted: 
(details)
Viewed: 
3243 times
  
  
   3. Has anyone at Lego heard of Coca-Cola?? They tried to change their formula, lost huge amounts of money, and SWITCHED BACK to the original formula. It seems any lesson taught there has not been learned by anyone at TLC.


Coke must not be available in Billund. :)

Funny thing about Coke, Denmark, and LEGO. When they flew us over (business class) on KLM in 1992 from NY to Copenhagen, they served Coke and LEGO on board. But for the short hop from Copenhagen to Billund, the local airline served the national brand “Jolly Cola”, for which they charged by the bottle! The whole time we were at LEGOLand, it was Jolly Cola or nothing -- except for the party on the final night when they imported Coke and hip hop. When we returned to Copenhagen and picked up our rental car for a week of tooling around Europe, the first place we visited was a Danish McDonald’s -- to have a Coke (Jolly Cola was not a winner).

When we went back in 2001, we noticed that Jolly Cola had disappeared from the park and had been replaced everywhere by Coke.

Personally, I survived the US Coca Cola reformulation debacle by having enough Coke stashed in cans to provide 1 a day during the entire shortage. What I found particulary intolerable was not being able to have a Coke with a hotdog during a baseball game. Alas, things soon got even worse despite the return of Classic Coke: The Angels were bought by Disney and Disney soon concluded a 10 year deal to sell only Pepsi at all their parks and sports venues, which included Anaheim Stadium. Grrrhh. The moral of the story: Be happy with the new grays, lest TLC get bought up by Megablocks who convert all LEGO colors to new shades that vary with the season of the year!!!

-Ted


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