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Subject: 
Re: Opinions about LEGO consumer service
Newsgroups: 
lugnet.ambassadors
Date: 
Thu, 16 Aug 2007 17:56:41 GMT
Viewed: 
9066 times
  
In lugnet.ambassadors, Michael Shiels wrote:
  
  1. heck I have physical prooof, that they will charge your credit card MORE THAN THE PAPER WORK SHOWS, now it was only pennies. BUT MAN let your auditor see that and they would totally freak out. PAPER WORK has to match the computers/charges etc. AND THEY DO NOT!!

Oooooh that reminds me, I have had this happen too and that’s completely unacceptable. You authorize a charge of x, and then they charge a higher amount?

I bought something on sale but they charged me the regular price. I called to get it fixed and in the end I still think I was short a few dollars.

-Bryan



Message has 1 Reply:
  Re: Opinions about LEGO consumer service
 
Mine was very basic problem. They charged the right amoutn per say to my card. BUT THE PAPER work they provided seemed to be short a few cents here and there. SO IMAGINE the fun an auditor would have with that. Ie how am I too balance things when (...) (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)

Message is in Reply To:
  Re: Opinions about LEGO consumer service
 
All I know is right now shop@home is suffering badly. a lot of shipments with wrong things, but then to make it worse, they sometimes seem to feel it's ok to pressure the person into paying for what they shipped that was wrong. Not something I have (...) (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)

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