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Subject: 
Re: Opinions about LEGO consumer service
Newsgroups: 
lugnet.ambassadors
Date: 
Wed, 15 Aug 2007 23:46:34 GMT
Viewed: 
8636 times
  
My experience has been positive. There have been times when pieces were
missing or damaged from a set including sticker sheets that were folded,
bent and unable to be applied and customer service has always sent the
missing pieces. Never had the occasion to use the phone system but the "I
am missing a piece" form has always worked out great.

Adding the inventory at the back of the instruction book should only help
with that :)



Message is in Reply To:
  Opinions about LEGO consumer service
 
Hello all, We have been asked to get gather some testimonials from AFOLs regarding the service of LEGO consumer services. Please respond to this post with any information you would like passed on. If you've interacted with them, please let us know (...) (17 years ago, 15-Aug-07, to lugnet.general, lugnet.ambassadors, FTX)

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