Subject:
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Re: Update on color issue
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Newsgroups:
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lugnet.lego, lugnet.general
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Date:
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Wed, 26 Nov 2003 05:58:38 GMT
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Viewed:
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2313 times
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In lugnet.lego, Jake McKee wrote:
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Before I go any further, let me make sure that everyone here is completely
clear: I understand fully the concerns you have about the color changes. I
understand the concern over how to continue to grow your collections of these
colors, collections you have spend much time and money to acquire.
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Thanks. Your empathy is appreciated.
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When this broke, it did in fact catch us in Community Development a bit off
guard. Some of the 2004 products with the new colors appeared on shelf
earlier than they should have (they were shipped to retailers for an early
December appearance), so the usual product communication that happens with
launches had not yet been received (this is why Consumer Affairs didn’t have
complete info either).
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Are you saying you don’t receive these communications until the products are
actually shipping to retailers? Wow. I thought only Lucasfilm was that secretive
;)
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So please cut us (and especially me) some slack -
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I’m sure the greater proportion of Lugnetters have nothing but respect for you
Jake, but as the Voice of Lego on Lugnet, you should expect to be something of a
sounding board for any discontent with the company the Lugnet community may be
feeling. It goes with the territory, but it’s nothing personal.
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we’re trying to get the full story here, but this initiative is being managed
out of Denmark so we can’t just walk down the hall and chat.And I’m trying to
keep up with the literally hundreds of comments people have posted regarding
this issue. It may take a few days, but we’ll get and share further details.
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Looking forward to it. I am curious though - if you are now saying you don’t
have the full story, what was the last post then? I for one would have preferred
it if you’d forgone any explanations until you did have the full story and
merely assured us, as you have in this post, that you were working on it.
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As a number of people have rightly pointed out, people listen more to
reasonable, calm feedback on why this change is an issue. Let me assure you
that people are listening. But it doesn’t help the cause when colleagues read
profanity filled posts.
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To be fair, there was really only one post that could be described as ‘profanity
filled’, and that wasn’t directed at TLC nor the colour change issue.
Cheers,
Allister
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Message is in Reply To:
 | | Update on color issue
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| Have you ever had one of those Mondays where you wake up thinking it would be a slow week only to find out you were waaaaaaaay off? Last Monday was just such a day for me! I spent most of my week tracking down info, passing on your thoughts to (...) (20 years ago, 24-Nov-03, to lugnet.lego, lugnet.general, FTX) !!
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