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Well, I got my stuff today (Saturday), having ordered Monday with Standard shipping. It was sent USPS Priority Mail (how did they ship the expensive way?). The Pokemon card is a WOTC card (I opened my pack up to see, since from the outside all you (...) (25 years ago, 22-Jan-00, to lugnet.market.shopping)
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Clue me in, what's "WOTC"?. Thanks, Julie (...) (25 years ago, 22-Jan-00, to lugnet.market.shopping)
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| | Re: WB store sale
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WOTC = Wizards of the Coast They are the little company that got big and bloated with the Magic: The Gathering card game. They bought out TSR (makers of Dungeons and Dragons) a few years ago, and they currently make the Pokemon collectible card (...) (25 years ago, 22-Jan-00, to lugnet.market.shopping)
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Thanks! I should have made the connection, having been to their website more than once for my little Pokemon junkies. IMO, it could be worse, they could be wrestling fans. Julie (...) (25 years ago, 22-Jan-00, to lugnet.market.shopping)
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(...) Nuts! I ordered mine Friday of last week, and it still hasn't arrived! I'm in California, so I wonder if that is the source of the delay. BTW, is your order info updated on your order page? Mine keeps showing "ordered sent to warehouse for (...) (25 years ago, 22-Jan-00, to lugnet.market.shopping)
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Got mine too, at least part of my order, anyway. 4561s are back ordered. (25 years ago, 22-Jan-00, to lugnet.market.shopping)
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(...) Not me, and I ordered on Monday too, but I haven't gotten mine yet either. 'Course, I got part of my KBKids order today. My guess is the rest of it didn't fit in the truck. :) Jeff (25 years ago, 23-Jan-00, to lugnet.market.shopping)
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| | WTT: WB Promo Pokemon Cards (was: Re: WB store sale)
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[x-posted & follow-up to lugnet.market.buy-sell-trade] Let me repeat my previous offer: I'm willing to trade some LEGO pieces for these WOTC cards. Anyone who got the promo Pokemon card from WB, and wants to have some extra LEGO instead, contact me (...) (25 years ago, 24-Jan-00, to lugnet.market.shopping, lugnet.market.buy-sell-trade)
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(...) I also ordered on Monday the 17th, I checked my order status today (24th). All LEGO items are listed as canceled. The only thing that shipped were the pokemon cards. What gives! Ben Gatrelle (25 years ago, 24-Jan-00, to lugnet.market.shopping)
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(...) Ditto for me - Ordered on the 17th, now everything shows up as 'cancelled'. I just sent an email to customer support, we'll see what happens... :-( JohnG (25 years ago, 24-Jan-00, to lugnet.market.shopping)
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(...) What time did everyone order? I got a message at 4:21 pm EST, and both Lego items were canceled for me also. No backorder, outright canceled. I sure am not paying anything if they try to charge me for the stupid Pokemon card. Jeff (25 years ago, 24-Jan-00, to lugnet.market.shopping)
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(...) I called 'em. The lady said "both those items are discontinued." I asked if that meant backordered, and she said no, they're gone. *sigh* Well, I guess that's $300 dollars I'll save... Jeff (25 years ago, 24-Jan-00, to lugnet.market.shopping)
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(...) Wizards of the Coast. They're the big game company who started trading-card- game craze with Magic the Gathering. They market a Pokemon card game, which is what I assume the card is from. They bought the old role-playing game company TSR a (...) (25 years ago, 24-Jan-00, to lugnet.market.shopping)
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This is so (dare I say it??) daffy. (ouch) I got my first order with everything except the 4561s and I got a mail just now from WB Cust Svc saying that my second order has been shipped. (25 years ago, 24-Jan-00, to lugnet.market.shopping)
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(...) I ordered on the 18th and the last night my order was "backorder staus" now it's "cancelled" can they do that ? (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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Doug wrote in message ... (...) Lego (...) am (...) Well, they were clearancing the item. I suspect the "backorder" was due to a programming deficiency (not being set up to deal with clearance items, which should not be backordered when they run (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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I got 0% of my order and I'm very PO'ed about it.. Their E-comm need some serious help! Jim (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) Sure they can. Just about every online store (and heck, maybe brick and mortar ones too) have some wording someplace that goes something like, "your order is really just an offer to purchase at the stated price and we are not obligated to sell (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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I ordered on the morning of the 17th, and my account shows my 4561's as being "in process", whatever that means. I take it as a good sign that I'll be getting them soon (they no longer say "credit card hold", which they did for awhile...). (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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My 4561s now say "cancelled" so oh well. (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) Mine too - Time to sell my AOL stock - Rats!!!! Dan M. (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) So does mine. I'm not sure why, but this really ticks me off. More than it would if some other store canceled an order. Maybe it's the combination of a bad website (visually, interface-wise, and performance), selling product that has no (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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I never got any email from wbstore, but today I got a pokemon card and an invoice for backordered 4561s. I assume I'll get another snail mail in a few days to say "cancelled". Toys R Us, on the other hand, having cancelled my 7171 order after I (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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What times did you make your orders? Both of mine were cancelled, every damned set. I'm pissed, to say the least. I'm going to burn a few ears off of WB employees in a few hours... The sets I ordered were listed on their website for almost TWO DAYS (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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Interesting. My orders were confirmed by emails at 2:41 and 2:49am on the 17th, and EVERYTHING on both of them were cancelled. What time was your "on the morning"? (...) -- Tom Stangl ***(URL) Visual FAQ home ***(URL) Bay Area DSMs (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) Hey! Here's a neat idea! Why don't they *just sell the stuff they own* If I offered to sell 10 8855s, took the orders, and then said, "Oh, sorry, I haven't got ten.' I would get flamed to a crisp. What annoys me is the incompetence of the (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) Yes, but what is at issue is that the sets (certanly some of them!) are still in the catalog, therefore it is reasonable to assume that TLG has the sets still in stock (4561 for example) It cheases me that they would do this, Tom & Larry, keep (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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| | Re: WB store sale
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(...) I do not remember. I think it was AFTER some other people reported having ordered, though. I know I saw it on RTL, went and ordered one order, posted here complaining that the quantity was only 10, then ordered again. My posts weren't first I (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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| | Re: WB store sale
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My order (confirmed the afternoon of the 18th) is still listed as "Credit Card Hold." While I am nowhere near the credit limit, I think that a WEEK should be enough time for them to email me about a problem with the transaction. Naji (...) 17th, (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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You aren't dealing with that conglomerate YET. The merger won't go through until much later in the year. Otherwise, I'd find out an internal # at work to raise hell ;-) (...) -- Tom Stangl ***(URL) Visual FAQ home ***(URL) Bay Area DSMs (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) Its a shame that the WB Store doesn't have a feedback number :) Of course, now I wonder if it should really be called the 'Time/Warner/AOL/Net...MI-Store'. Remember which mega-conglomerate you are dealing with here. Ray (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) I'm not sure if the smiley means that you don't really want the number, but the phone number for the WB Store is 1.800.289.7900, and the email address for customer service is wbstore@customerserv...email.com. Flame on! --Raymond Flournoy (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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Actually, I was referring to feedback in the ebay sense. I should have said 'a feedback rating'. By now, the WB Store would have quite a few negative feedbacks. For all the problems with ebay, at least you can get some sense of the honesty & (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) [snipped rant] Oh, wait. I know why I'm pissed: Received product total: $22.00 Shipping charges: $15.00 !!!...!!! Their @#$ shipping charges totally negated my great deal. $15.00 shipping on a $100+ order is not a big deal, but on a $22.00 (...) (25 years ago, 25-Jan-00, to lugnet.market.shopping)
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(...) Well, come on. Really. Do you think every single place you order from is located in a giant warehouse with acres of merchandise sitting there, just ready to go out? The reality is places start clearing stuff out, and maybe through a glitch, or (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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(...) I heard Andersen Consulting was at least partially to blame for some of the TRU's online holiday season problems. Anyone know if that's for real? (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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No... It's a shame that they all went home Tuesday afternoon "because of bad weather"! Yeah, a storm of mad customers calling! :( My 3 extra 8735's and second Indy Storm got cancelled too... I was gonna order several more on payday! AAAGGGHHHHH! (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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Yes, but... Companies that hide behind "we goofed up" are within their rights. They're just not as well regarded as those that stand behind their offers. Ali V. told me of a tale... seems he had found a store that sold 4558s in Japan somewhere. (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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lpieniazek@novera.com (Larry Pieniazek) wrote in <388D9C47.E1297C92@v...ager.net>: (...) Hm. I noticed in one of your auctions that you were experimenting with x.com and was wondering how it was going. I guess this is some data for that experiment. (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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| | Japanese Cust.Svc. anecdote. Was Re: WB store sale
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(...) That reminds me of something that happened to my mom. I lived in Japan as a child, and one day my mother bought a dozen pastries or riceballs or something at a store in Yokosuka (Saikaya Department Store). Well, she got them home and (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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| | Re: WB store sale
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Ah, but a point you are missing is that when someone in here was on the phone with WB right around the same time as many of us were ordering, and they said they were out of the clearance stuff on the website, but had them in their CATALOG sales at (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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(...) Ok, I confess, I'm a dangerous idealist. But for a company which sells things, two of its most valuable assets are its inventory and its customers' goodwill. WB don't seem to be good at managing either. Again, I have no axe to grind here, just (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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Does anyone have the WB catalog phone number? and product number of the 4561. I'd like to see if they have it in stock. Thanks Jim (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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(...) Things are looking up. I got on line (chat) with a CSR. my missing referrals were fixed and I subsequently have gotten I think 3 more, no hitch, as well as a number of incoming and outgoing payments that worked fine. I lost the little slip (...) (25 years ago, 26-Jan-00, to lugnet.market.shopping)
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My Exchange Server at work just let me know that my e-mail that I sent out on Wed 1/26 to the address wbstore@customerservicemail.com was undeliverable. The message states that the host was unreachable. Did anyone else have a similar problem? -Andy (...) (25 years ago, 28-Jan-00, to lugnet.market.shopping)
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They participate in BizRate, for whatever that's worth (not much as far as I can tell). (...) -- Dennis Williamson - Certified Y2K Complacent Bad News: The next millenium starts on a Monday. Good News: You get the day off. (remove .NO and SPAM. to (...) (25 years ago, 7-Feb-00, to lugnet.market.shopping)
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So how do we get in to fix the rating? m (...) with. (...) (25 years ago, 3-Mar-00, to lugnet.market.shopping)
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Bizrate sent me a rating inquiry for WB Studio Store. I didn't give them all "1"s. I gave "product representation" a N/A since I never saw product. They have good scores overall, though, never would've suspected how messed up they really are. -gus (...) (25 years ago, 3-Mar-00, to lugnet.market.shopping)
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