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 LEGO Company / LEGO Direct / 1564
Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Tue, 18 Jan 2000 02:55:00 GMT
Viewed: 
792 times
  
Definatly the best place I know of to find lego is Toys R Us, do they
have one of those in hobart? They almost always have most of the current
sets (the perth one had just about everything except the falcon,
including the silver champion and power puller)


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Tue, 18 Jan 2000 03:48:29 GMT
Viewed: 
831 times
  
Myer Hobart (where I usually buy most of my Lego) used to fit this
description, unfortunately it no longer does, mainly becase it's a victim of
the new Lego distribution system (it's that "regional" thing again).  The
demise has only occurred over the last 6 - 12 months.
I have been to pertty much every myer store in perth since xmas and most
of them are looking pertty bare at the moment.


Subject: 
Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Tue, 9 Jan 2001 22:31:32 GMT
Highlighted: 
!! (details)
Viewed: 
660 times
  
Greetings!

I have finally gotten caught up after the holiday break and then the mad
rush to get back up  to speed when you get back to the office!

Anyway, I have been sorting through the lugnet.lego.direct newsgroup and
wanted to respond to/update a few things.


Online Shop Status

The online shop launched in September and has proven itself to be highly
successful. We're very pleased with the results so far, but we know that we
can and will do much better.

More than a few of you have pointed out some of the shortcomings of the
LEGO.com shop over  the last few months. We are fully aware that there are
some usability and functionality issues that exist on the site and are
working to correct them. When we launched in September, we pulled off a
massive coup in getting a international site (two languages and eleven
countries), a large catalog of items (in multiple currencies), a stable
technology platform (we had zero downtime during the holiday shopping
season) and much more in place well before Christmas. As any e-commerce
developer knows, once the shop is up, you never ever ever monkey with the
technology during the biggest shopping season of the entire year. But now
that the holidays have come and gone, we will be improving the functionality
of the site (the slow and annoying left hand navigation menu will be
replaced soon), as well as continuing our ongoing Usability Testing.

The online shop proved itself many times this season, through zero down time
:) and high order volume, as well as high product availability and immediate
fulfillment. Most access errors to the site were traced to local ISP issues.
But to reiterate, we are currently working to improve and enhance the
current functionality.


Train Contest Discussion

Wow, what emotion this contest has sparked! There have been a number of
misconceptions about this contest and my hope here is to not only to clear
them up, but put to rest any worries you might have about this and any
similar future contests.

1. LEGO *is not* producing any sets based on the winning design, submitted
designs, or other designs. That *is not* the purpose of this contest. (If we
were looking for input and contributions for train -- or any other theme --
designs, this certainly isn't how we would do it!) So what *is* the purpose
of the  contest?? Keep reading.

2. The reasons we decided to do this contest are several:
- Create a fun contest for LEGO enthusiasts of all ages, including the AFOL
crowd.
- Create interest and enthusiasm for the Train line
- Showcase the terrific things that are being and can be done with the Shop
At Home bulk packs

3. The Shop At Home catalog (where the contest is featured) is mailed to
about 1.5 million households, with a majority of the recipients being
households with children; so we expect the vast majority of entries to come
from kids. This contest was in no way targeted solely to adults or even to
train enthusiasts, but rather to all ages, *including* AFOLs.

4. LEGO *will* be creating instructions for the winning entry and posting
them online for free for anyone to build. This is the reason that we have to
obtain copyrights to the individual design. The agreement does not apply to
those entries that are not the winning entry.

5. This is really the first contest of this nature that LEGO has done and as
such the lawyers were very uptight about the guidelines (a better safe than
sorry kind of thing). To the point about whether or not LEGO can do some
type of  different agreement for the next contest, we are considering that
strongly and exploring the options. We are going to refine the fine print
for the next contest and keep all your suggestions in mind. Please remember,
these guidelines are a requirement of American society these days. Also,
we're examining whether we can duplicate the contest in Europe, but
regulations regarding contests and giveaways are much more restrictive
there. We'll do it if we can.

6. Perhaps the most off-base rumor lately has been about the demise of the
Train line.  Although I can't say much at this point, let's just say that
this is only the beginning of a great deal of Train activity throughout 2001
and beyond!


LoM and SW sets online

One last note, if you haven't noticed, the new Star Wars sets and the Life
on Mars are only  available online through the LEGO shop! As soon as these
products were released, we had them in the store! How's that for service!
And if you have seen the new Dragon sculpture, it's worth checking out, too.


That's all I have for now. I hope this catches everyone up and puts your
minds at ease.

Thanks!
Jake McKee

-------------------
Sr. Producer
LEGO Direct
NYC


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Tue, 9 Jan 2001 23:10:55 GMT
Viewed: 
573 times
  
Jake McKee at jacob.mckee@america.lego.com wrote:

LoM and SW sets online

One last note, if you haven't noticed, the new Star Wars sets and the Life
on Mars are only  available online through the LEGO shop!

That's funny, I've been able to buy them at my local Toys R Us for about 3
weeks now.

Thanks for putting them in the store, however.

~Mark "Muffin Head" Sandlin
--
Mark's Lego Creations
http://www.nwlink.com/~sandlin/lego


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Tue, 9 Jan 2001 23:35:55 GMT
Viewed: 
534 times
  
In lugnet.lego.direct, Jake McKee writes:
[...] The agreement does not apply to those entries that are not the
winning entry.

Thanks for clarifying!

BTW, I thought the agreement said that by submitting an entry, the entrant
agreed to sign over the rights if he/she won.  Would a winning entrant be
allowed to change his/her mind and keep the rights (giving up the prize,
naturally), or would LEGO hold them to the entry agreement?

--Todd


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Tue, 9 Jan 2001 23:58:12 GMT
Viewed: 
687 times
  
In lugnet.lego.direct, Mark Sandlin writes:
Jake McKee at jacob.mckee@america.lego.com wrote:

LoM and SW sets online

One last note, if you haven't noticed, the new Star Wars sets and the Life
on Mars are only  available online through the LEGO shop!

That's funny, I've been able to buy them at my local Toys R Us for about 3
weeks now.

Thanks for putting them in the store, however.

Mark,

I was pointing out that *online*, they can only be purchased through
shop.LEGO.com.

Jake


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 00:12:25 GMT
Viewed: 
570 times
  
In lugnet.lego.direct, Jake McKee writes:
Greetings!

I have finally gotten caught up after the holiday break and then the mad
rush to get back up  to speed when you get back to the office!

Anyway, I have been sorting through the lugnet.lego.direct newsgroup and
wanted to respond to/update a few things.


Online Shop Status

The online shop launched in September and has proven itself to be highly
successful. We're very pleased with the results so far, but we know that we
can and will do much better.

More than a few of you have pointed out some of the shortcomings of the
LEGO.com shop over  the last few months. We are fully aware that there are
some usability and functionality issues that exist on the site and are
working to correct them. When we launched in September, we pulled off a
massive coup in getting a international site (two languages and eleven
countries), a large catalog of items (in multiple currencies), a stable
technology platform (we had zero downtime during the holiday shopping
season) and much more in place well before Christmas. As any e-commerce
developer knows, once the shop is up, you never ever ever monkey with the
technology during the biggest shopping season of the entire year. But now
that the holidays have come and gone, we will be improving the functionality
of the site (the slow and annoying left hand navigation menu will be
replaced soon), as well as continuing our ongoing Usability Testing.

The online shop proved itself many times this season, through zero down time
:) and high order volume, as well as high product availability and immediate
fulfillment. Most access errors to the site were traced to local ISP issues.
But to reiterate, we are currently working to improve and enhance the
current functionality.


Train Contest Discussion

Wow, what emotion this contest has sparked! There have been a number of
misconceptions about this contest and my hope here is to not only to clear
them up, but put to rest any worries you might have about this and any
similar future contests.

1. LEGO *is not* producing any sets based on the winning design, submitted
designs, or other designs. That *is not* the purpose of this contest. (If we
were looking for input and contributions for train -- or any other theme --
designs, this certainly isn't how we would do it!) So what *is* the purpose
of the  contest?? Keep reading.

2. The reasons we decided to do this contest are several:
- Create a fun contest for LEGO enthusiasts of all ages, including the AFOL
crowd.
- Create interest and enthusiasm for the Train line
- Showcase the terrific things that are being and can be done with the Shop
At Home bulk packs

3. The Shop At Home catalog (where the contest is featured) is mailed to
about 1.5 million households, with a majority of the recipients being
households with children; so we expect the vast majority of entries to come
from kids. This contest was in no way targeted solely to adults or even to
train enthusiasts, but rather to all ages, *including* AFOLs.

4. LEGO *will* be creating instructions for the winning entry and posting
them online for free for anyone to build. This is the reason that we have to
obtain copyrights to the individual design. The agreement does not apply to
those entries that are not the winning entry.

5. This is really the first contest of this nature that LEGO has done and as
such the lawyers were very uptight about the guidelines (a better safe than
sorry kind of thing). To the point about whether or not LEGO can do some
type of  different agreement for the next contest, we are considering that
strongly and exploring the options. We are going to refine the fine print
for the next contest and keep all your suggestions in mind. Please remember,
these guidelines are a requirement of American society these days. Also,
we're examining whether we can duplicate the contest in Europe, but
regulations regarding contests and giveaways are much more restrictive
there. We'll do it if we can.

6. Perhaps the most off-base rumor lately has been about the demise of the
Train line.  Although I can't say much at this point, let's just say that
this is only the beginning of a great deal of Train activity throughout 2001
and beyond!


LoM and SW sets online

One last note, if you haven't noticed, the new Star Wars sets and the Life
on Mars are only  available online through the LEGO shop! As soon as these
products were released, we had them in the store! How's that for service!
And if you have seen the new Dragon sculpture, it's worth checking out, too.


That's all I have for now. I hope this catches everyone up and puts your
minds at ease.

Thanks!
Jake McKee

-------------------
Sr. Producer
LEGO Direct
NYC

Thank you Jake!  The era of friendly communication between the consumer
(AFOL) and the producer is at hand!  Glad you could clear things up and very
impressed to see that you read the stuff that appears here on Lugnet.
Personally, I haven't used the online service yet, as the phone service has
been *SO* good, though you have to have a product catalog in hand.  The
online service will probably be the source of choice because of this reason
in my future.
Thanks again!
Aaron


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 01:01:50 GMT
Viewed: 
571 times
  
In lugnet.lego.direct, Jake McKee writes:
Greetings!

I have finally gotten caught up after the holiday break and then the mad
rush to get back up  to speed when you get back to the office!

Anyway, I have been sorting through the lugnet.lego.direct newsgroup and
wanted to respond to/update a few things.



LoM and SW sets online

One last note, if you haven't noticed, the new Star Wars sets and the Life
on Mars are only  available online through the LEGO shop! As soon as these
products were released, we had them in the store! How's that for service!
And if you have seen the new Dragon sculpture, it's worth checking out, too.


That's all I have for now. I hope this catches everyone up and puts your
minds at ease.

Thanks!
Jake McKee

-------------------
Sr. Producer
LEGO Direct
NYC

  Thanks for the info.  But wait, what about the "unknown" LoM sets?  The
back of the Alien DIscovery pak clearly shows two more small LoM sets, but
absolutely no one has seen them.  I know you probably cannot reply to this,
but will we every see them over here (in the US)?  Also, Customer Service
needs to be a bit more customer-friendly.  The act like the CIA when you
call, and seem to be very suspicious of everyone.  Just needed to state
those two things.  I am very glad Lego is remaining aware of Lugnet, and I
hope Lugnet's feedback helps Lego.  Thanks!


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 03:49:16 GMT
Viewed: 
643 times
  
in article G6x6L0.BKE@lugnet.com, Jake McKee wrote:


Mark,

I was pointing out that *online*, they can only be purchased through
shop.LEGO.com.

Jake

Ohhhhhhhhhhhhh...

Hyuk.

~Mark "Muffin Head" Sandlin
--
Mark's Lego(R) Creations
http://www.nwlink.com/~sandlin/lego


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 04:33:22 GMT
Viewed: 
561 times
  
In lugnet.lego.direct, Jake McKee writes:
Greetings!

Hi, Jake!

[snip]

More than a few of you have pointed out some of the shortcomings of the
LEGO.com shop over  the last few months. We are fully aware that there are
some usability and functionality issues that exist on the site and are
working to correct them. When we launched in September, we pulled off a
massive coup in getting a international site (two languages and eleven
countries), a large catalog of items (in multiple currencies), a stable
technology platform (we had zero downtime during the holiday shopping
season) and much more in place well before Christmas. As any e-commerce
developer knows, once the shop is up, you never ever ever monkey with the
technology during the biggest shopping season of the entire year. But now
that the holidays have come and gone, we will be improving the functionality
of the site (the slow and annoying left hand navigation menu will be
replaced soon), as well as continuing our ongoing Usability Testing.

[snippity snip]

5. This is really the first contest of this nature that LEGO has done and as
such the lawyers were very uptight about the guidelines (a better safe than
sorry kind of thing). To the point about whether or not LEGO can do some
type of  different agreement for the next contest, we are considering that
strongly and exploring the options. We are going to refine the fine print
for the next contest and keep all your suggestions in mind. Please remember,
these guidelines are a requirement of American society these days. Also,
we're examining whether we can duplicate the contest in Europe, but
regulations regarding contests and giveaways are much more restrictive
there. We'll do it if we can.

You've mentioned Europe, and the site now supports several European
countries, but I was wondering what the plans are (if any) for Australia. I
don't know about actual sales, but if Lugnet's anything to go by, last time
I looked, the loc.au traffic was 3rd or 4th. And sales would definitely be
helped by more availability!!

Thanks,

ROSCO


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct, lugnet.loc.au
Date: 
Wed, 10 Jan 2001 05:58:01 GMT
Viewed: 
671 times
  
(Crossposting to loc.au)

In lugnet.lego.direct, Ross Crawford writes:

You've mentioned Europe, and the site now supports several European
countries, but I was wondering what the plans are (if any) for Australia. I
don't know about actual sales, but if Lugnet's anything to go by, last time
I looked, the loc.au traffic was 3rd or 4th. And sales would definitely be
helped by more availability!!

Last I heard they were talking about the second half of 2001.  Are we
really going to have to wait that long?  Any indication from Jake or his
colleagues would be greatly appreciated (please?!!)

(Non) availability must be hurting Lego sales in Australia, I am getting
more and more frustrated that I cannot walk into a local store and buy many
sets that are easily available in some parts of our country and not others,
and seem to be plentiful elsewhere in the world.  Online stores in Australia
have even more limited ranges and are no help.  I know that there are many
fellow Australian Lugnetters who are more than willing to help where they
can, but it's not a simple process, and if I, a raving Lego fan :), am put
off by the lack of availability in my local stores, what's it doing to the
average Mum or Dad consumer?  Where else are they going to go?  Australia
badly needs a Shop at Home service and sooner rather than later.

Deidre (If I ever actually see a Power Puller or a Silver Champion* on a
shelf I'll probably have a heart attack)

* Note that there are quite a few other sets that aren't available here that
should be, these are merely the ones bugging me the most at present...


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct, lugnet.loc.au
Date: 
Wed, 10 Jan 2001 11:31:34 GMT
Viewed: 
658 times
  
In lugnet.lego.direct, Deidre Rushton Brumby writes:
(Crossposting to loc.au)

In lugnet.lego.direct, Ross Crawford writes:

You've mentioned Europe, and the site now supports several European
countries, but I was wondering what the plans are (if any) for Australia. I
don't know about actual sales, but if Lugnet's anything to go by, last time
I looked, the loc.au traffic was 3rd or 4th. And sales would definitely be
helped by more availability!!

Last I heard they were talking about the second half of 2001.  Are we
really going to have to wait that long?  Any indication from Jake or his
colleagues would be greatly appreciated (please?!!)

Hear hear...
It would be nice to be kept informed of what progress is being made in this
area, as happened at the start when the announcement of this happening was
made, and followed up with 'updates' occasionally...all we know in Aus is
that at first it was planned for late 2000, and then later was re-planned
for late 2001.

(Non) availability must be hurting Lego sales in Australia, I am getting
more and more frustrated that I cannot walk into a local store and buy many
sets that are easily available in some parts of our country and not others,
and seem to be plentiful elsewhere in the world.  Online stores in Australia
have even more limited ranges and are no help.  I know that there are many
fellow Australian Lugnetters who are more than willing to help where they
can, but it's not a simple process, and if I, a raving Lego fan :), am put
off by the lack of availability in my local stores, what's it doing to the
average Mum or Dad consumer?  Where else are they going to go?  Australia
badly needs a Shop at Home service and sooner rather than later.

Agreed, especially with the amount of mega-bloks appearing in stores, and
their very copetitive prices as compared with those of lego.

Deidre (If I ever actually see a Power Puller or a Silver Champion* on a
shelf I'll probably have a heart attack)

* Note that there are quite a few other sets that aren't available here that
should be, these are merely the ones bugging me the most at present...

How about trains ?

Benjamin Whytcross [who is looking forward to seeing this appear some time
this year, and is hoping that the range is comperable to those available
through the same service in Europe and the USA.]


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 12:10:52 GMT
Viewed: 
566 times
  
"Jake McKee" <jacob.mckee@america.lego.com> wrote in message
news:G6x2KK.Fo@lugnet.com...

6. Perhaps the most off-base rumor lately has been about the demise of the
Train line.  Although I can't say much at this point, let's just say that
this is only the beginning of a great deal of Train activity throughout • 2001
and beyond!

Jake,
Thanks for mentioning this about the train line. I suppose I should start
saving my Lego budget for later in the year!

Can you clarify one thing? Will the Creator sets, seen in the German 2001
catalog at
http://www.brickshelf.com/cgi-bin/gallery.cgi?f=2690 , be available in the
United States?

Thanks for keeping the news flowing!

Bryan Kinkel


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 15:52:02 GMT
Viewed: 
643 times
  
In lugnet.lego.direct, Mark Sandlin writes:
in article G6x6L0.BKE@lugnet.com, Jake McKee wrote:


Mark,

I was pointing out that *online*, they can only be purchased through
shop.LEGO.com.

Jake

Ohhhhhhhhhhhhh...

Hyuk.

~Mark "Muffin Head" Sandlin

I know that up here in Canada the Zellers stores have the new LoM sets while
Toys R Us has the new Star Wars sets.  Not sure if that helps you or not.  :)

Ryan Cassell


Subject: 
2001 Creator Max & Tina sets (was: Latest update from LEGO Direct)
Newsgroups: 
lugnet.lego.direct, lugnet.year.2001, lugnet.general
Followup-To: 
lugnet.general
Date: 
Wed, 10 Jan 2001 16:38:28 GMT
Viewed: 
1484 times
  
In lugnet.lego.direct, Bryan Kinkel writes:
Can you clarify one thing? Will the Creator sets, seen in the German 2001
catalog at http://www.brickshelf.com/cgi-bin/gallery.cgi?f=2690 ,
pages 36-37

Of course the web link <www.lego.com/creator> printed in the catalog is not
yet available. I don't know why TLC keeps promoting web site URLs before
they are active.

On a positive note, I was able to find some of the Creator sets on the web
site. Unfortunately the word "creator" is not in the title or description of
these so you can only search by individual item number, or go to LEGO
Themes, then select Classic to see more. These are listed along with other
classic sets, and yes they are seem to be available worldwide.  Here is  a
(probably incomplete ) list.

<set:4016>
<set:4017>
<set:4018>
Above three are small, like McD promo sets. Come with 2x2 slope
trans-anti-freeze green as a windshield .
<set:4115>
<set:4116>
<set:4117> This bucket set goes with the idea book pictured. Comes with
chrome 2x2x2 cone (new) <part:3942>.
<set:4118>
<set:4119>
<set:4171>
<set:4172>
<set:4173>
<set:4174> Also has chrome <part:3942>
<set:4175>
<set:4176>
<set:4177>

If they are reasonably priced they may be good for parts. I couldn't check
pricing because I can't get past the country gateway screen for some reason.

Ben Gatrelle
(remove the spam dot from the yellowcastle to reply)


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct, lugnet.loc.au
Date: 
Wed, 10 Jan 2001 21:37:45 GMT
Viewed: 
693 times
  
In lugnet.lego.direct, Deidre Rushton Brumby writes:
(Crossposting to loc.au)

In lugnet.lego.direct, Ross Crawford writes:

You've mentioned Europe, and the site now supports several European
countries, but I was wondering what the plans are (if any) for Australia. I
don't know about actual sales, but if Lugnet's anything to go by, last time
I looked, the loc.au traffic was 3rd or 4th. And sales would definitely be
helped by more availability!!

Last I heard they were talking about the second half of 2001.  Are we
really going to have to wait that long?  Any indication from Jake or his
colleagues would be greatly appreciated (please?!!)

(Non) availability must be hurting Lego sales in Australia, I am getting
more and more frustrated that I cannot walk into a local store and buy many
sets that are easily available in some parts of our country and not others,
and seem to be plentiful elsewhere in the world.  Online stores in Australia
have even more limited ranges and are no help.  I know that there are many
fellow Australian Lugnetters who are more than willing to help where they
can, but it's not a simple process, and if I, a raving Lego fan :), am put
off by the lack of availability in my local stores, what's it doing to the
average Mum or Dad consumer?  Where else are they going to go?  Australia
badly needs a Shop at Home service and sooner rather than later.

Deidre (If I ever actually see a Power Puller or a Silver Champion* on a
shelf I'll probably have a heart attack)

Deidre.... there's 2 Silver Champions on the shelf down here in Gosford, at
the Toys R Us store....

* Note that there are quite a few other sets that aren't available here that
should be, these are merely the ones bugging me the most at present...


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 22:04:18 GMT
Viewed: 
613 times
  
Jake McKee wrote:

Greetings!

I have finally gotten caught up after the holiday break and then the mad
rush to get back up  to speed when you get back to the office!

Anyway, I have been sorting through the lugnet.lego.direct newsgroup and
wanted to respond to/update a few things.

Online Shop Status

The online shop launched in September and has proven itself to be highly
successful. We're very pleased with the results so far, but we know that we
can and will do much better.

More than a few of you have pointed out some of the shortcomings of the
LEGO.com shop over  the last few months. We are fully aware that there are
some usability and functionality issues that exist on the site and are
working to correct them. When we launched in September, we pulled off a
massive coup in getting a international site (two languages and eleven
countries), a large catalog of items (in multiple currencies), a stable
technology platform (we had zero downtime during the holiday shopping
season) and much more in place well before Christmas. As any e-commerce
developer knows, once the shop is up, you never ever ever monkey with the
technology during the biggest shopping season of the entire year. But now
that the holidays have come and gone, we will be improving the functionality
of the site (the slow and annoying left hand navigation menu will be
replaced soon), as well as continuing our ongoing Usability Testing.

The online shop proved itself many times this season, through zero down time
:) and high order volume, as well as high product availability and immediate
fulfillment. Most access errors to the site were traced to local ISP issues.
But to reiterate, we are currently working to improve and enhance the
current functionality.

Train Contest Discussion

Wow, what emotion this contest has sparked! There have been a number of
misconceptions about this contest and my hope here is to not only to clear
them up, but put to rest any worries you might have about this and any
similar future contests.

1. LEGO *is not* producing any sets based on the winning design, submitted
designs, or other designs. That *is not* the purpose of this contest. (If we
were looking for input and contributions for train -- or any other theme --
designs, this certainly isn't how we would do it!) So what *is* the purpose
of the  contest?? Keep reading.

2. The reasons we decided to do this contest are several:
        - Create a fun contest for LEGO enthusiasts of all ages, including the AFOL
crowd.
        - Create interest and enthusiasm for the Train line
        - Showcase the terrific things that are being and can be done with the Shop
At Home bulk packs

3. The Shop At Home catalog (where the contest is featured) is mailed to
about 1.5 million households, with a majority of the recipients being
households with children; so we expect the vast majority of entries to come
from kids. This contest was in no way targeted solely to adults or even to
train enthusiasts, but rather to all ages, *including* AFOLs.

4. LEGO *will* be creating instructions for the winning entry and posting
them online for free for anyone to build. This is the reason that we have to
obtain copyrights to the individual design. The agreement does not apply to
those entries that are not the winning entry.

5. This is really the first contest of this nature that LEGO has done and as
such the lawyers were very uptight about the guidelines (a better safe than
sorry kind of thing). To the point about whether or not LEGO can do some
type of  different agreement for the next contest, we are considering that
strongly and exploring the options. We are going to refine the fine print
for the next contest and keep all your suggestions in mind. Please remember,
these guidelines are a requirement of American society these days. Also,
we're examining whether we can duplicate the contest in Europe, but
regulations regarding contests and giveaways are much more restrictive
there. We'll do it if we can.

6. Perhaps the most off-base rumor lately has been about the demise of the
Train line.  Although I can't say much at this point, let's just say that
this is only the beginning of a great deal of Train activity throughout 2001
and beyond!

LoM and SW sets online

One last note, if you haven't noticed, the new Star Wars sets and the Life
on Mars are only  available online through the LEGO shop! As soon as these
products were released, we had them in the store! How's that for service!
And if you have seen the new Dragon sculpture, it's worth checking out, too.

That's all I have for now. I hope this catches everyone up and puts your
minds at ease.

Thanks!
Jake McKee

-------------------
Sr. Producer
LEGO Direct
NYC

Thanks Jake,

Any idea about when there will be new additions to the Bulk Items list???

Gary Istok


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Wed, 10 Jan 2001 22:10:47 GMT
Viewed: 
608 times
  
In lugnet.lego.direct, Deidre Rushton Brumby writes:
(Crossposting to loc.au)

Deidre (If I ever actually see a Power Puller or a Silver Champion* on a
shelf I'll probably have a heart attack)

Yeah. Having lived in Tassie till about a year ago I know what you mean (though
I was still in my "dark age" back then). BTW if you actually want silver
champions or power pullers, dont hesitate to ask. TRU in Melb seem to have a
lot of SCs left (at $349 I'm not surprised), and a few power-pullers, though
I've seen them cheaper ($212) at Franks Toys.

Regards,

ROSCO


Subject: 
wish list
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 22:31:08 GMT
Viewed: 
703 times
(canceled)


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 22:37:50 GMT
Viewed: 
660 times
  
In lugnet.lego.direct, Gary Istok writes:

Any idea about when there will be new additions to the Bulk Items list???

Gary Istok


Gary, I am personally not sure what the release schedule or listing is/will
be. I will do some digging and see what I can find out.

Jake


Subject: 
Re: wish list
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 22:38:33 GMT
Viewed: 
626 times
  
In lugnet.lego.direct, Amy Hughes writes:
I'd love to see these items available in bulk or in accessory packs...

Large plates - 4x12, 6x8, 6x12 in at least tan, white, light grey and black
1x12 bricks in red, white, black, light grey
Slopes in 33 and 75
Slope accessory pack
- double-convex pieces in 33 and 45
- double-concave pieces in 45
- available in red and black
Minifig hairpiece accessory pack
- 1 short, white hair
- 1 long white hair
- 1 white beard
- 2 short grey hair
- 4 short blond hair
- 2 long blond hair
- 2 pony-tail blond hair
- 4 short brown hair
- 2 long brown hair
- 2 pony-tail brown hair
- 4 short black hair
- 2 long black hair
- 2 pony-tail black hair
- 1 short red hair
- 1 long red hair
- 1 pony-tail red hair
Minifig theme packs (like the construction and town-folk sets)
- Buisiness
- Castle
- Women
Storm Troopers!
- the regular kind, not the speeder bike kind
Fences
- spindled, including a couple round corner pieces
- picket
Flowers & leaves
Cypress trees
Small plate pack
- 1x1's
- 1x2's
- 1x4's
- 2x2's
- available in red, white, blue, yellow, black, green, tan, light grey
Current plates available in more colors

Amy

Don't forget round trees and flowers.

KZ
#142


Subject: 
Re: wish list
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 22:58:26 GMT
Viewed: 
660 times
  
In lugnet.lego.direct, Kevin Zwicker writes:
In lugnet.lego.direct, Amy Hughes writes:
I'd love to see these items available in bulk or in accessory packs...

Large plates - 4x12, 6x8, 6x12 in at least tan, white, light grey and black
1x12 bricks in red, white, black, light grey
Slopes in 33 and 75
Slope accessory pack
- double-convex pieces in 33 and 45
- double-concave pieces in 45
- available in red and black
Minifig hairpiece accessory pack
- 1 short, white hair
- 1 long white hair
- 1 white beard
- 2 short grey hair
- 4 short blond hair
- 2 long blond hair
- 2 pony-tail blond hair
- 4 short brown hair
- 2 long brown hair
- 2 pony-tail brown hair
- 4 short black hair
- 2 long black hair
- 2 pony-tail black hair
- 1 short red hair
- 1 long red hair
- 1 pony-tail red hair
Minifig theme packs (like the construction and town-folk sets)
- Buisiness
- Castle
- Women
Storm Troopers!
- the regular kind, not the speeder bike kind
Fences
- spindled, including a couple round corner pieces
- picket
Flowers & leaves
Cypress trees
Small plate pack
- 1x1's
- 1x2's
- 1x4's
- 2x2's
- available in red, white, blue, yellow, black, green, tan, light grey
Current plates available in more colors

Amy

Don't forget round trees and flowers.

KZ
#142

OH!  AND the broad leaf groundcover plants.  Heck, all LEGO plant life
including REAL (ie sectioned) palm trees and leaves and tree foliage (big
and small.  And brown tree trunk material like the branches and corner
sections from Dark Forest 6079 and the green vines (whips) too!  While I'm
at it I'd like to see ALL Castle wall sections available from DACTA set 9376!!
If all that could be done, I'd probably have a minor stroke!
Best,
Aaron #279


Subject: 
Re: wish list
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 10 Jan 2001 23:32:33 GMT
Viewed: 
638 times
  
In lugnet.lego.direct, Amy Hughes writes:
I'd love to see these items available in bulk or in accessory packs...

(lots o' snipage)

Amy


How about the following in multiples of one:

<set:5158>
<set:5159>
<set:6710>

- Bob


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Thu, 11 Jan 2001 00:11:16 GMT
Viewed: 
671 times
  
In lugnet.loc.au, Ross Crawford writes:

Yeah. Having lived in Tassie till about a year ago I know what you mean (though
I was still in my "dark age" back then). BTW if you actually want silver
champions or power pullers, dont hesitate to ask. TRU in Melb seem to have a
lot of SCs left (at $349 I'm not surprised), and a few power-pullers, though
I've seen them cheaper ($212) at Franks Toys.

It's not just Tassie though, it's anywhere in Australia that's considered to be
"regional", and from what I've heard over the last year or so we often get Lego
before SA and WA.  Actually, about a year ago there didn't seem to be any Lego
availability problems here, sure there was only one or two places you could
get the largest sets but you _could_ get them.  Now everything is late late
late, if it arrives at all, and if it does arrive it's often only one or two
copies of a set and then isn't restocked at all.

Some themes don't have this problem, we've got plenty of Race and Mickey for
example, and more stock of these comes in all the time despite the fact that
not much of it sells.  The Dino sets mostly didn't arrive until November and
then there were only 2 copies of the Research Compound in one store for the
whole state, Frances and I snaffled those to the disadvantage of everyone else.
The quantities of the rest of the Dino range were still limited, anyone wanting
ANY Dino set for Christmas would have to have been on the ball in November.
Similar story for Duplo Trains.  Much of the rest of the Duplo range as well
as the large Technic sets are still unavailable, they haven't arrived at all.

I spent much of December returning to stores over and over again in the vain
hope that they might get new stock in (there were plenty of sales but
nothing to buy), and I spoke to lots of people looking for specific sets for
Christmas presents and observed many more, most of them went away
disappointed, it seemed that they would rather buy something other than Lego
than settle for 5th or 6th best.  This is where Lego is losing sales by the
truck load and where SAH would be a godsend.

Thankyou Ross and Kevin for offering help with the Technic, at the moment I've
decided that if Lego can't make sets easily available for me to buy
(whether that be in my local stores or by mail order) then I'm not going to
go to any lengths to get them, tough for Lego, they've lost more sales.

Deidre


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Thu, 11 Jan 2001 02:00:02 GMT
Viewed: 
622 times
  
On Wed, 10 Jan 2001 22:04:18 GMT, Gary Istok <gistok@umich.edu> wrote:


Actually this rantlet is directed at everyone:

I'm leaving this as-is just as an example .....


Jake McKee wrote:

Greetings!

I have finally gotten caught up after the holiday break and then the mad
rush to get back up  to speed when you get back to the office!

Anyway, I have been sorting through the lugnet.lego.direct newsgroup and
wanted to respond to/update a few things.

Online Shop Status

The online shop launched in September and has proven itself to be highly
successful. We're very pleased with the results so far, but we know that we
can and will do much better.

More than a few of you have pointed out some of the shortcomings of the
LEGO.com shop over  the last few months. We are fully aware that there are
some usability and functionality issues that exist on the site and are
working to correct them. When we launched in September, we pulled off a
massive coup in getting a international site (two languages and eleven
countries), a large catalog of items (in multiple currencies), a stable
technology platform (we had zero downtime during the holiday shopping
season) and much more in place well before Christmas. As any e-commerce
developer knows, once the shop is up, you never ever ever monkey with the
technology during the biggest shopping season of the entire year. But now
that the holidays have come and gone, we will be improving the functionality
of the site (the slow and annoying left hand navigation menu will be
replaced soon), as well as continuing our ongoing Usability Testing.

The online shop proved itself many times this season, through zero down time
:) and high order volume, as well as high product availability and immediate
fulfillment. Most access errors to the site were traced to local ISP issues.
But to reiterate, we are currently working to improve and enhance the
current functionality.

Train Contest Discussion

Wow, what emotion this contest has sparked! There have been a number of
misconceptions about this contest and my hope here is to not only to clear
them up, but put to rest any worries you might have about this and any
similar future contests.

1. LEGO *is not* producing any sets based on the winning design, submitted
designs, or other designs. That *is not* the purpose of this contest. (If we
were looking for input and contributions for train -- or any other theme --
designs, this certainly isn't how we would do it!) So what *is* the purpose
of the  contest?? Keep reading.

2. The reasons we decided to do this contest are several:
        - Create a fun contest for LEGO enthusiasts of all ages, including the AFOL
crowd.
        - Create interest and enthusiasm for the Train line
        - Showcase the terrific things that are being and can be done with the Shop
At Home bulk packs

3. The Shop At Home catalog (where the contest is featured) is mailed to
about 1.5 million households, with a majority of the recipients being
households with children; so we expect the vast majority of entries to come
from kids. This contest was in no way targeted solely to adults or even to
train enthusiasts, but rather to all ages, *including* AFOLs.

4. LEGO *will* be creating instructions for the winning entry and posting
them online for free for anyone to build. This is the reason that we have to
obtain copyrights to the individual design. The agreement does not apply to
those entries that are not the winning entry.

5. This is really the first contest of this nature that LEGO has done and as
such the lawyers were very uptight about the guidelines (a better safe than
sorry kind of thing). To the point about whether or not LEGO can do some
type of  different agreement for the next contest, we are considering that
strongly and exploring the options. We are going to refine the fine print
for the next contest and keep all your suggestions in mind. Please remember,
these guidelines are a requirement of American society these days. Also,
we're examining whether we can duplicate the contest in Europe, but
regulations regarding contests and giveaways are much more restrictive
there. We'll do it if we can.

6. Perhaps the most off-base rumor lately has been about the demise of the
Train line.  Although I can't say much at this point, let's just say that
this is only the beginning of a great deal of Train activity throughout 2001
and beyond!

LoM and SW sets online

One last note, if you haven't noticed, the new Star Wars sets and the Life
on Mars are only  available online through the LEGO shop! As soon as these
products were released, we had them in the store! How's that for service!
And if you have seen the new Dragon sculpture, it's worth checking out, too.

That's all I have for now. I hope this catches everyone up and puts your
minds at ease.

Thanks!
Jake McKee

-------------------
Sr. Producer
LEGO Direct
NYC

Thanks Jake,

Any idea about when there will be new additions to the Bulk Items list???

Gary Istok


Is it really, really, reeeealy necessary to quote all that just to add
one line??!?

This isn't specifically targeted at Gary. There are many who are
guilty fo this. This one just happened to be one of the more extreme
examples.

Matthias Jetleb (smiling)
VA3-MWJ


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Thu, 11 Jan 2001 13:16:03 GMT
Viewed: 
679 times
  
I know what you mean, Stores say a set is out of there price range and that
their customers won't buy the bigger sets..
This offends me, why do i have to suffer because they think they know what i
want... What can it hurt to have maybe 2 of the bigger sets and just replace
when needed...
The LEGO shelves at the shops i visit in my hometown (Rockhampton QLD) are
getting emptier and emptier...and this bothers me..

--
Jason King
LugNet #665
jklugnet665@optusnet.com.au


Deidre Rushton Brumby <drb@tasmail.com> wrote in message
news:G6z1us.IC6@lugnet.com...
In lugnet.loc.au, Ross Crawford writes:

Yeah. Having lived in Tassie till about a year ago I know what you mean • (though
I was still in my "dark age" back then). BTW if you actually want silver
champions or power pullers, dont hesitate to ask. TRU in Melb seem to • have a
lot of SCs left (at $349 I'm not surprised), and a few power-pullers, • though
I've seen them cheaper ($212) at Franks Toys.

It's not just Tassie though, it's anywhere in Australia that's considered • to be
"regional", and from what I've heard over the last year or so we often get • Lego
before SA and WA.  Actually, about a year ago there didn't seem to be any • Lego
availability problems here, sure there was only one or two places you • could
get the largest sets but you _could_ get them.  Now everything is late • late
late, if it arrives at all, and if it does arrive it's often only one or • two
copies of a set and then isn't restocked at all.

Some themes don't have this problem, we've got plenty of Race and Mickey • for
example, and more stock of these comes in all the time despite the fact • that
not much of it sells.  The Dino sets mostly didn't arrive until November • and
then there were only 2 copies of the Research Compound in one store for • the
whole state, Frances and I snaffled those to the disadvantage of everyone • else.
The quantities of the rest of the Dino range were still limited, anyone • wanting
ANY Dino set for Christmas would have to have been on the ball in • November.
Similar story for Duplo Trains.  Much of the rest of the Duplo range as • well
as the large Technic sets are still unavailable, they haven't arrived at • all.

I spent much of December returning to stores over and over again in the • vain
hope that they might get new stock in (there were plenty of sales but
nothing to buy), and I spoke to lots of people looking for specific sets • for
Christmas presents and observed many more, most of them went away
disappointed, it seemed that they would rather buy something other than • Lego
than settle for 5th or 6th best.  This is where Lego is losing sales by • the
truck load and where SAH would be a godsend.

Thankyou Ross and Kevin for offering help with the Technic, at the moment • I've
decided that if Lego can't make sets easily available for me to buy
(whether that be in my local stores or by mail order) then I'm not going • to
go to any lengths to get them, tough for Lego, they've lost more sales.

Deidre


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Thu, 11 Jan 2001 15:34:23 GMT
Viewed: 
655 times
  
Matthias Jetleb wrote:

On Wed, 10 Jan 2001 22:04:18 GMT, Gary Istok <gistok@umich.edu> wrote:

Actually this rantlet is directed at everyone:

I'm leaving this as-is just as an example .....


Jake McKee wrote:

Greetings!

I have finally gotten caught up after the holiday break and then the mad
rush to get back up  to speed when you get back to the office!

Anyway, I have been sorting through the lugnet.lego.direct newsgroup and
wanted to respond to/update a few things.

Online Shop Status

The online shop launched in September and has proven itself to be highly
successful. We're very pleased with the results so far, but we know that we
can and will do much better.

More than a few of you have pointed out some of the shortcomings of the
LEGO.com shop over  the last few months. We are fully aware that there are
some usability and functionality issues that exist on the site and are
working to correct them. When we launched in September, we pulled off a
massive coup in getting a international site (two languages and eleven
countries), a large catalog of items (in multiple currencies), a stable
technology platform (we had zero downtime during the holiday shopping
season) and much more in place well before Christmas. As any e-commerce
developer knows, once the shop is up, you never ever ever monkey with the
technology during the biggest shopping season of the entire year. But now
that the holidays have come and gone, we will be improving the functionality
of the site (the slow and annoying left hand navigation menu will be
replaced soon), as well as continuing our ongoing Usability Testing.

The online shop proved itself many times this season, through zero down time
:) and high order volume, as well as high product availability and immediate
fulfillment. Most access errors to the site were traced to local ISP issues.
But to reiterate, we are currently working to improve and enhance the
current functionality.

Train Contest Discussion

Wow, what emotion this contest has sparked! There have been a number of
misconceptions about this contest and my hope here is to not only to clear
them up, but put to rest any worries you might have about this and any
similar future contests.

1. LEGO *is not* producing any sets based on the winning design, submitted
designs, or other designs. That *is not* the purpose of this contest. (If we
were looking for input and contributions for train -- or any other theme --
designs, this certainly isn't how we would do it!) So what *is* the purpose
of the  contest?? Keep reading.

2. The reasons we decided to do this contest are several:
        - Create a fun contest for LEGO enthusiasts of all ages, including the AFOL
crowd.
        - Create interest and enthusiasm for the Train line
        - Showcase the terrific things that are being and can be done with the Shop
At Home bulk packs

3. The Shop At Home catalog (where the contest is featured) is mailed to
about 1.5 million households, with a majority of the recipients being
households with children; so we expect the vast majority of entries to come
from kids. This contest was in no way targeted solely to adults or even to
train enthusiasts, but rather to all ages, *including* AFOLs.

4. LEGO *will* be creating instructions for the winning entry and posting
them online for free for anyone to build. This is the reason that we have to
obtain copyrights to the individual design. The agreement does not apply to
those entries that are not the winning entry.

5. This is really the first contest of this nature that LEGO has done and as
such the lawyers were very uptight about the guidelines (a better safe than
sorry kind of thing). To the point about whether or not LEGO can do some
type of  different agreement for the next contest, we are considering that
strongly and exploring the options. We are going to refine the fine print
for the next contest and keep all your suggestions in mind. Please remember,
these guidelines are a requirement of American society these days. Also,
we're examining whether we can duplicate the contest in Europe, but
regulations regarding contests and giveaways are much more restrictive
there. We'll do it if we can.

6. Perhaps the most off-base rumor lately has been about the demise of the
Train line.  Although I can't say much at this point, let's just say that
this is only the beginning of a great deal of Train activity throughout 2001
and beyond!

LoM and SW sets online

One last note, if you haven't noticed, the new Star Wars sets and the Life
on Mars are only  available online through the LEGO shop! As soon as these
products were released, we had them in the store! How's that for service!
And if you have seen the new Dragon sculpture, it's worth checking out, too.

That's all I have for now. I hope this catches everyone up and puts your
minds at ease.

Thanks!
Jake McKee

-------------------
Sr. Producer
LEGO Direct
NYC

Thanks Jake,

Any idea about when there will be new additions to the Bulk Items list???

Gary Istok


Is it really, really, reeeealy necessary to quote all that just to add
one line??!?

This isn't specifically targeted at Gary. There are many who are
guilty fo this. This one just happened to be one of the more extreme
examples.

Matthias Jetleb (smiling)
VA3-MWJ

Matt,  You are ooooohhhhh sooooo correct!   I was in a hurry (like always), and I just
read the whole thread, and replied to the original post without thinking about the long
original post.  Anyway, I'll do more cut and pasting in the future  :-)

Gary Istok


Subject: 
Re: wish list
Newsgroups: 
lugnet.lego.direct
Date: 
Thu, 11 Jan 2001 16:39:15 GMT
Viewed: 
864 times
  
"Bob" <cg47@hotmail.com> wrote in message news:G6z029.Dy6@lugnet.com...
In lugnet.lego.direct, Amy Hughes writes:
I'd love to see these items available in bulk or in accessory packs...

(lots o' snipage)

Amy


How about the following in multiples of one:

<set:5158>
<set:5159>
<set:6710>

- Bob

Let's not forget Technic like 5235 and 5228 in colors other than black, like
say light grey, dark grey, white, green, etc.

Adrian


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Thu, 11 Jan 2001 20:58:47 GMT
Viewed: 
722 times
  
In lugnet.loc.au, Jason King writes:
I know what you mean, Stores say a set is out of there price range and that
their customers won't buy the bigger sets..
This offends me, why do i have to suffer because they think they know what i
want... What can it hurt to have maybe 2 of the bigger sets and just replace
when needed...
The LEGO shelves at the shops i visit in my hometown (Rockhampton QLD) are
getting emptier and emptier...and this bothers me..

Of course the independent toy stores' claim to fame (eg.Toyworlds) is that
they can order individual sets in for customers, but of course at RRP.
Regional Lugnetters should look to the capital city Lugnetters for spotting
good deals and helping out.


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Thu, 11 Jan 2001 21:36:00 GMT
Viewed: 
692 times
  
Yes I agree Capital city lugnetters can be a great help, I know i have been
able to get some good sets and very reduced prices..


Peter White <aztekium@optusnet.com.au> wrote in message
news:G70nLz.I0n@lugnet.com...
In lugnet.loc.au, Jason King writes:
I know what you mean, Stores say a set is out of there price range and • that
their customers won't buy the bigger sets..
This offends me, why do i have to suffer because they think they know • what i
want... What can it hurt to have maybe 2 of the bigger sets and just • replace
when needed...
The LEGO shelves at the shops i visit in my hometown (Rockhampton QLD) • are
getting emptier and emptier...and this bothers me..

Of course the independent toy stores' claim to fame (eg.Toyworlds) is that
they can order individual sets in for customers, but of course at RRP.
Regional Lugnetters should look to the capital city Lugnetters for • spotting
good deals and helping out.


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Thu, 11 Jan 2001 22:20:57 GMT
Viewed: 
595 times
  
I recently saw these two packaged with the small, alien, flying thing in a
3-pack at FAO Schwartz in Las Vegas.  I wonder if it's an exclusive or not.


Thanks for the info.  But wait, what about the "unknown" LoM sets?  The
back of the Alien DIscovery pak clearly shows two more small LoM sets, but
absolutely no one has seen them.  I know you probably cannot reply to this,
but will we every see them over here (in the US)?  Also, Customer Service
needs to be a bit more customer-friendly.  The act like the CIA when you
call, and seem to be very suspicious of everyone.  Just needed to state
those two things.  I am very glad Lego is remaining aware of Lugnet, and I
hope Lugnet's feedback helps Lego.  Thanks!


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.lego.direct
Date: 
Thu, 11 Jan 2001 22:57:15 GMT
Viewed: 
659 times
  
Gary Istok wrote:

...
[huge unedited three-level quote followed by...]
...
Matt,  You are ooooohhhhh sooooo correct!   I was in a hurry (like always), and I just
read the whole thread, and replied to the original post without thinking about the long
original post.  Anyway, I'll do more cut and pasting in the future  :-)

Gary Istok


Was this a joke?

   Andrew Lipson


Subject: 
Re: wish list
Newsgroups: 
lugnet.lego.direct
Date: 
Thu, 11 Jan 2001 23:17:35 GMT
Viewed: 
669 times
  
OH!  AND the broad leaf groundcover plants.  Heck, all LEGO plant life
including REAL (ie sectioned) palm trees and leaves and tree foliage (big
and small.  And brown tree trunk material like the branches and corner
sections from Dark Forest 6079 and the green vines (whips) too!  While I'm
at it I'd like to see ALL Castle wall sections available from DACTA set 9376!!
If all that could be done, I'd probably have a minor stroke!
Best,
Aaron #279

I would really like the foilage pieces (Forestman style) in red, orange, and
yellow.  This would be good for Fall scenes in Town and Castle, aquatic life
for Aqua-zone, and other world plant life for Space.

Of course I doubt I will buy any bulk packs till I can get massive quanities of
4x4, 4x6, and 4x10 plates (and all smaller sizes) to fully utilize what I
already own. (I concluded the aforementioned sizes are the smallest possible to
make symetrical plate widths. For example 4x + 6x + 4x = 14x, 6x + 10x + 6x =
22x.  Basicly every even denomination width can be created symetrically with
those sizes.)

-Mike Petrucelli aka Lord Insanity


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Fri, 12 Jan 2001 00:59:15 GMT
Viewed: 
747 times
  
Jason King wrote in message ...
I know what you mean, Stores say a set is out of there price range and that
their customers won't buy the bigger sets..

You know I think when they say that, it's total rubbish!
I've found that the larger sets are almost always the hardest to find. I've
seen a large numbers of smaller sets from discontinued lines like Town
(that's the real cars-have-doors Town), but never ever seen the larger Town
sets from similar years. Are they seriously trying to tell me that people
wouldn't buy Century Skyways, Red Bird Rigs, Royal Kings Castles or Cargo
Railways so they stopped selling them, what a crock.
Even with the '99 lines while there are piles of the medium sets being put
on clearance, the largest sets are already mostly gone, like the RR base and
the Adventurers jungle temple, even the Town Jr. police station, so it's not
true even now!
I think they listen to their customers too much instead of watching what
they buy. I've heard many people complain about the price of the bigger
sets, but frankly, I see them move.

Cheers,
Paul
LUGNET member 164
http://www.geocities.com/doctorshnub/


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Fri, 12 Jan 2001 13:30:35 GMT
Viewed: 
736 times
  
Good point.. the numbers don't lie...
--
Jason King
LugNet #665
jklugnet665@optusnet.com.au



Paul Baulch <paul@vic.bigpond.net.au> wrote in message
news:G71wC1.1op@lugnet.com...

Jason King wrote in message ...
I know what you mean, Stores say a set is out of there price range and • that
their customers won't buy the bigger sets..

You know I think when they say that, it's total rubbish!
I've found that the larger sets are almost always the hardest to find. • I've
seen a large numbers of smaller sets from discontinued lines like Town
(that's the real cars-have-doors Town), but never ever seen the larger • Town
sets from similar years. Are they seriously trying to tell me that people
wouldn't buy Century Skyways, Red Bird Rigs, Royal Kings Castles or Cargo
Railways so they stopped selling them, what a crock.
Even with the '99 lines while there are piles of the medium sets being put
on clearance, the largest sets are already mostly gone, like the RR base • and
the Adventurers jungle temple, even the Town Jr. police station, so it's • not
true even now!
I think they listen to their customers too much instead of watching what
they buy. I've heard many people complain about the price of the bigger
sets, but frankly, I see them move.

Cheers,
Paul
LUGNET member 164
http://www.geocities.com/doctorshnub/





Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Tue, 16 Jan 2001 02:22:46 GMT
Viewed: 
753 times
  
In lugnet.loc.au, Paul Baulch writes:
<snipped>
I think they listen to their customers too much instead of watching what
they buy. I've heard many people complain about the price of the bigger
sets, but frankly, I see them move.

Just before Christmas a Hobart store had King Leo's Castle marked at $279
(RRP around $208) and it apparently sold for that price (this particular
store will not price match). Over recent months this store has had a few
other large sets all with similar markups over RRP and they've also sold.
Smaller sets are generally only $5-$10 over RRP and they don't sell,
probably because they're (generally) relatively easy to get elsewhere, the
large sets aren't.

Apart from 6600 Highway Construction (it's either reasonably plentiful or it
just doesn't sell in the first place), large sets more or less fall into two
categories around Hobart:
1) "If you're lucky one or two stores will stock at most two copies every 6
months and they'll sell within 2 weeks at the most (of late, within a day or
two)" or
2) "You must be kidding, you'll never ever see this set on a shelf in the
first place".

Examples in category 1: King Leo's Castle, Millennium Falcon, Dino Research
Compund, Duplo Deluxe Train.

Examples in category 2: Silver Champion, Power Puller

I'm willing to pay RRP for large sets, but they've got to be there for me to
buy them in the first place, but I would go without rather than pay a $70
markup (or the hassle of getting someone to privately source and post one
from the mainland).  (I've been lucky and got all my wants from Category 1
at RRP or less, but I'm constantly checking shelves and usually buy sets the
day they're unpacked).

Deidre
drb@tasmail.com


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Tue, 16 Jan 2001 02:42:51 GMT
Viewed: 
795 times
  
In lugnet.loc.au, Peter White writes:
Of course the independent toy stores' claim to fame (eg.Toyworlds) is that
they can order individual sets in for customers, but of course at RRP.

In Hobart, "independent" stores that sell Lego number 2.  Toyworld and
Bridges Bros Toy Kingdom.  Never ever order anything from the latter unless
you've got heaps of extra cash in your pocket and enjoy being ripped off big
time.  Toyworld are ok, but often they have trouble getting the stock in
even then.

I went through an extraordinary amount of hassle ordering 5975 through
Toyworld last year, most of the problem was apparently Lego rather than the
store.  It was supposed to take 2 weeks, it was more like 10, and then it
was priced about $5-$10 over RRP (but I can live with that).  I think it
comes back to "regional" areas of Australia being less important in Lego's
stock distribution than say Sydney or Melbourne.  Another limitation is that
there was in this case a minimum number that they could order, around 6 I
think (and it was included in a "normal" Lego shipment) .  Had it been a
more expensive set (say a Technic Power Puller, for example) they wouldn't
have done that.

Regional Lugnetters should look to the capital city Lugnetters for spotting
good deals and helping out.

So long as it's not a "regional" capital city :)
I keep putting "regional" in quotes as Hobart is not a regional area, least
ways the Federal government does not consider us so but for all practical
purposes we are.  I still think it is funny that Canberra is considered
"regional NSW", I wonder if they've got Lego stock problems there too?
(Rachel, Ian?) :)

Deidre
drb@tasmail.com


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Tue, 16 Jan 2001 03:16:06 GMT
Viewed: 
829 times
  
In lugnet.loc.au, Jonathan Wilson writes:
Definatly the best place I know of to find lego is Toys R Us, do they
have one of those in hobart?

Unfortunately, no.  The closest we get to Toys R Us is using their Toys R Us
Direct service which is a Canberra store, and doesn't ever seem to have much
of a Lego range (well, at least not what I'm after), and can't or isn't
willing to try and get sets from other TRUs. I have personally tried to get
sets from other TRUs by phone (if I know they're there in the first place,
that's where you guys come in and have been most helpful!) and have been
successful precisely once, and that was a lot of effort, several long
distance phone calls to incompetent staff, and when we did get a sale
through they forgot to post the parcel (long story here, excluded).  I did
get it in the end but I won't ever attempt that again!

Oh, bring on Shop At Home (sigh).

They almost always have most of the current
sets (the perth one had just about everything except the falcon,
including the silver champion and power puller)

Myer Hobart (where I usually buy most of my Lego) used to fit this
description, unfortunately it no longer does, mainly becase it's a victim of
the new Lego distribution system (it's that "regional" thing again).  The
demise has only occurred over the last 6 - 12 months.

Deidre (ok, I'll stop whingeing now)
drb@tasmail.com


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Tue, 16 Jan 2001 04:43:46 GMT
Viewed: 
850 times
  
Deidre Rushton Brumby <drb@tasmail.com> wrote in message
news:G78Jqu.4zo@lugnet.com...

Deidre (ok, I'll stop whingeing now)

If you stop, they'll never do anything about it!! (Well, OK, they probably
won't anyway....)

ROSCO


Subject: 
Re: Latest update from LEGO Direct
Newsgroups: 
lugnet.loc.au
Date: 
Wed, 17 Jan 2001 04:29:52 GMT
Viewed: 
909 times
  
In lugnet.loc.au, Deidre Rushton Brumby writes:
In lugnet.loc.au, Peter White writes:
Of course the independent toy stores' claim to fame (eg.Toyworlds) is that
they can order individual sets in for customers, but of course at RRP.

I went through an extraordinary amount of hassle ordering 5975 through
Toyworld last year, most of the problem was apparently Lego rather than the
store.  It was supposed to take 2 weeks, it was more like 10, and then it
was priced about $5-$10 over RRP (but I can live with that).  I think it
comes back to "regional" areas of Australia being less important in Lego's
stock distribution than say Sydney or Melbourne.  Another limitation is that
there was in this case a minimum number that they could order, around 6 I
think (and it was included in a "normal" Lego shipment) .  Had it been a
more expensive set (say a Technic Power Puller, for example) they wouldn't
have done that.

Hmmm...I have never put TW to the test myself. The above was usually their
response when I asked if they had 'any' Lego. Note: this was always outside
the metropolitan area of Sydney.

Regional Lugnetters should look to the capital city Lugnetters for spotting
good deals and helping out.

So long as it's not a "regional" capital city :)
I keep putting "regional" in quotes as Hobart is not a regional area, least
ways the Federal government does not consider us so but for all practical
purposes we are.  I still think it is funny that Canberra is considered
"regional NSW", I wonder if they've got Lego stock problems there too?
(Rachel, Ian?) :)

Maybe I should have said capital cities with a population over 1 million ;^)

Out of interest, what is the population of Hobart and Canberra ?

pete.w <aquanaut@optusnet.com.au>


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